Everything was a great experience from the first outreach to install. Great product, great pricing…read moreand really great customer service! Thank you!

Great service and reasonable price! It was very easy to communicate with Luke and our bedroom…read morecarpet turned out perfect! Highly recommend them! They do service in Manhattan too

What a great place to purchase flooring instead of the big box stores. Friendly in store…read moreservice/sales and a nice selection on the floor, the price a nice surprise too. The carpet came to fit our time frame and the installation techs were awesome nothing left behind. P.S. I purchased Zachary's book "Hero's Heart" its great I'm looking forward to the others that are available.

Our experience with family carpets was great from start to finish. My family has used them many…read moretimes over the years so when I needed a room carpeted in my house I knew to go to family carpets. It is family owned and they are very nice. They helped us pick out what we wanted and came to measure less than 24 hours later. Then they did the install only 4 days later and it only took a little over 30 minutes. Such a quick and smooth process from beginning to end and everything is included in the price they give you. Would definitely recommend!

Update: the company is now working with me to replace the carpet under warranty. While I did have…read moreto aggressively follow up to make this happen they are doing right by their promises. Final Update: They replaced our carpet and it now looks great. Mark was very apologetic about the delay and finally made things right.

I had luxury vinyl plank (LVP) flooring installed in my foyer in September 2020…read more The transitions of International floor covering LVP do not stay in place - so much so that the installer face-nailed the transitions after applying generous amounts of construction adhesive underneath! Having worked with laminate flooring myself, I found that odd, not to mention unprofessional. Within a month, i.e., by October 2020, the vinyl plank had snapped like a cracker right by the entry door. I called Mark Mateev, emailed him, texted him - all to no avail. I called the local office of floor coverings international and later called the national office - again, no response. Before hiring Mark, I recall asking about the other review on this site about their poor customer service and he dismissed it saying the parts took a while, but he had fixed their problem. Based on his experience with me, clearly I was had.

We had our kitchen, dinning room and main entry way done recently. We love the way our floors look…read more We will definitely use them again.

Our floors came out amazing. Roca Flooring installed our entire house with beautiful hardwood…read morefloors and staircase runner.

Great people you deal with, fast service And half the…read morePrice of Empire...CANNOT RECOMMEND MORE.. The only choice..

I can't speak highly enough of Rene, Oscar, and their team. Carpet Kingdom refinished my hardwood…read morefloors. They managed a difficult job with professionalism and communicated perfectly. Very easy to work with, and fair pricing (I received 3 quotes for the job). I will absolutely be using them again if/when I have work that needs to be done.

Customer Beware! Waited a while to post this review as I did not want to include emotion…read more Lack of professionalism. Met owner (Fidel) on a whim. I was redoing my kitchen and needed my floors done. Why not support the local guy. In sum, owner has no personality, has no customer service skills, I was not happy with install, installation is done by young kids who do not know what they are doing. They were a no show several times without calling. When I brought this to his attention, it just did nothing phase him. However the Materials are good. After several spirited exhaustive conversations, owner refused to repair the issues with floor. His installers laid a floor that had gaps underneath. Rather than repair or just inform us of the gaps as stated on our contract he continued to finish the floor. 2 days after install, I called the owner to reinspect. He stated for us to finish the kitchen and he would come back to repair. Kitchen was completed and he stated that he could not fix the issues. Not good! When I asked aren't you concerned about your reputation, he stated " I have other streams of income. Some people just don't like me". I can see why. This issue is not finished.

From the owner: Rockland Flooring Inc. specializes in installation, repair, wood refinish and resurfacing, sanding,…read moreand water damage repair. We also have remnants in stock for immediate installation by our own staff and carpet installers.

I'm very surprised that this place only has 3 stars. If I could give them 10 stars I would. I went…read moreinto the store last month and was helped by Allison- she was super knowledgeable and efficient. I was out of there in less than an hour with the installation scheduled. The person who came to measure the apartment was friendly and professional as well. But the biggest shout out goes to Billy and Emil!!!! I cannot believe how hard they worked to get the job done. We had heavy furniture that they took care of without a second of annoyance. They were patient and thorough with the job which made us happy because we are just starting our home together and want it to be nice. BC and N is lucky to have these two working for them. Such good guys.

Brian is one of my subcontractors, he does stellar work. I highly recommend BC&N.read more

I fully advise Green Solutions Carpet They offer a wide variety of cleaning solutions to remove…read moresoils, oils, spots, and stains. Our Rugs look like new again , we didn't think the Rugs can look so good after all this years ! They also did some rug repair on one of our rugs and can't even see the repair , JUST AMAZING!

I like red wine a ton. I also own a white couch. Sometimes, not always but sometimes, I get a…read morelittle clumsy and my love of red wine meets my clumsy self and the white couch pays the price. This day, I spilled almost an entire glass of red wine on my white couch. I called and emailed several places. Most of them said there is nothing they can do...one even showed up and made the stain worse. But these guys were confident they could get the stain out and they did!! Almost 100% back to normal. When others said they couldn't do a thing. With all the options out there make no mistake this is the best. They are very responsive with any and all inquiries and will most likely be able to fit you in within a couple days of calling them. Those are two very very good things. Great customer service. Great work when the arrive. One of the best in the business. They will have my business and I hope my friends as well. These guys know what they are doing. Great company!!

Eric and his team were great. Once we settled on pricing, Eric outlined the process and schedule…read moreand KEPT TO IT!. Team was prompt on arrival clean in their work and delivered a great product. He installed about 500sq ft of new hardwood flooring in my house and ripped out old carpet as part of the operation. Color and finish looked amazing when completed.

We thought the original pine wood floors in our new house were beyond saving. Erik and his team…read moreworked a miracle. Now the floors are all even and look new. He even included refinishing our patio as a bonus. The before and after pictures speak for themselves!