They (Matthew) just finished our floors. We had sanding and tore out carpet and added new Hardwood…read moreto the dining room. Matthew kept me informed every couple of hours what was happening next and when he would leave and return. He did a excellent job on the whole thing. He explained how to clean and care for the floor, what to use and not to use. I would recommend them hands down, I am completely satisfied. Thank you Matthew well done!

The Flooring Guys did a fantastic job refinishing our hardwood floors. They completed a color…read morechange on 15+ year old hardwoods. Our floors now look better then new. Matt was patient and completely honest in guiding us through the process. I would highly recommend this company to anyone, I got exactly what I wanted and asked for! Amy M.-Richland, WA

Dave Murley is one of the best business people in the Tricities, and Murley's is a great place to…read moreget your floor coverings and tile. I'm a builder, and we do a pretty large volume of business with Murley's. Our experience is based on a large number of projects. First, Dave Murley cares. He is very involved and he thanks us for our business all of the time. He continues to earn our business by delivering amazing customer service and asking about products we would like to see and actually getting them in for us. We have had some emergency situations such as some carpet being stolen from a home right before closing, and Dave has stepped in and made things happen in an amazingly quick fashion. He has personally helped some of our folks by meeting them after hours or on a weekend when it was important. We have never had him not bend over backwards to deliver great service. Patty is also awesome. She is very knowledgeable and also works hard to deliver great customer service. If there is ever even a minor hiccup, Dave is involved and making sure things get taken care of, and that everyone is happy. Their pricing is very fair, and their selection is very large, and constantly changing and staying current. It's not a big ugly warehouse that you are left to wonder through by yourself. It's warm and inviting, with a lot of selection and help. Dave and Patty both know their products inside and out and can help people make wise decisions based on their needs and desires. As a builder we have floor covering and tile places trying to get our business on a regular basis. We have no interest because we know exactly what to expect from Murley's and there is no reason to change. They are truly the best of the best and I can't recommend them highly enough.

Truly a terrible, frustrating experience. My POC (Allie) absolutely refused to give me pricing on…read moretile and bathroom flooring I had picked out (unless I met with her in person, I guess?). She indicated that no printed, emailed, or texted pricing info was permitted, per Murley's policy. (Although that wasn't the case when I was pricing flooring with them weeks earlier). When I came in on a Sat, I was informed that no one else could provide me with the requested pricing on tile b/c Allie was off that day. Just crazy. I had already put $500 down to hold pricing on my 2,000 sq ft house flooring with Murley's. But b/c of the hassle when trying to obtain tile pricing, I ended up going elsewhere that day so that I'd be ready to meet with my bathroom contractor on Sunday with actual materials costs. I got pricing on everything I wanted in about 20 min! And they even met Murley's price on flooring. Let's just say Murley's worked REALLY hard to lose my business. But they did it. I'll never go back. And I can't recommend them in good conscience to anyone else.

Having had our oak kitchen floors refinished several years ago by another company, we were…read moreespecially pleased with the finished product done by All Wood Floors. Although we experienced some dissatisfaction due to miscommunication, I still give the company 5 stars because of the fine workmanship and assistance received after the job had been completed.

Elliott has a ton of experience with original oak floors for alphabet houses like ours. He was very…read morecareful to make sure we were well informed about our options, and he was competitive priced. We are very happy with his work refinishing our oak floors, did I mention it was fast, and no dust?

I can see why Kraft Floors & Interiors has all 5 Star reviews!…read more Out of the gate, communication with Kraft Floors was clear and professional. The owner, Yuriy, patiently answered all of my beginner-level questions, introduced great product options, and laid out the plan of action. Not only that, he did it with great positive energy, making a stressful situation actually navigable and even enjoyable! Will definitely look to them again for future projects & recommend without hesitation!

In the past 25 years I've dealt with many contractors for various remodels/upgrades for my home. By…read morefar, my experience with Kraft Floors was #1 on my list. We chose Kraft Floors in Kennewick to replace most of the flooring in our home, redo our stairs, and remodel 3 bathrooms. Everything turned out perfect! Beyond that, when remodeling a 35 year old home you WILL discover issues out of scope. They were extremely fair in dealing with our 4 discoveries. Bottom line, beautiful job on the flooring and stunning job on the bathrooms! Without reservation, I recommend Kraft Floors.

The quality of the work was great and a good value. The BEST part was the guys cleaned up before…read morethey left!

From the owner: Drab flooring can bring down your mood and make your interiors look outdated. When it's time to…read morefreshen things up, turn to Custom Floor Covering LLC for a new flooring installation. We work with a wide range of materials to help you find what works best for your residential or commercial property. Our priority is making sure you love your floors before we leave. Call 509-492-0541 now for a free estimate from our flooring contractors in Pasco, WA.

BUYER BEWARE! In 2022, because we had a good experience with carpet installation, we contracted…read morewith Great Floors Kennewick to remodel our two bathrooms. This work took over six months with many delays and re-dos. Now, only 3 years later, the shower floor is leaking. The subcontractor was Vadim Zolotnyuk, VZ Precise LLC. As soon as the damage was detected (June 2025), we contacted Great Floors and are advised they only provide a 1 year warranty. One year on a complete shower remodel? A shower should MANY MANY more years than this! The estimate to repair is more than $7,000 because the subcontractor also took the extra tile and of course it's discontinued. Our entire remodel cost well over $30,000. Customers should expect better treatment than this. DO NOT RECOMMEND.

We had LVP installed in our kitchen, breakfast room and family room. Our sales rep was very…read moreprofessional and knowledgeable without pressuring us. The installer did an excellent job. We had one small issue with the kitchen floor but the installation manager saw that everything was resolved to our satisfaction. Communication was excellent and we are extremely satisfied with our floors.

es una Conpania muy responsabre y buena calidad en en su servicio…read more lo recomiendo po su buena calidad y responsible

They are very professional very meticulous and true craftsman everyone should use themread more

Jose and his crew are amazing! We have used them on two seperate jobs, one for carpeting and the…read moresecond was a kitchen renovation and flooring. He's flexible with schedules which I find refreshing since most contractors would blow you off if dates changed. He's meticulous in his work and will only produce top notch work. If you're looking for a fair contractor who produces amazing results, this company is the one to use.

What a bunch of great guys. Mt. Zion installed laminate and carpet in our home recently. They…read moreworked very hard and quickly to get this job done on two separate days. They will definitely get any future work from us. Many thanks to Jose and his crew!!

Tri Cities Epoxy did an incredible job on our gym floor. Kyle was very flexible and worked to our…read moreschedule. Top-of-the-line professionalism. We would highly recommend Tri-City Epoxy!!

From the owner: Are you looking for a company to help improve your home in Kennewick, WA? Then, Tri Cities Epoxy is…read morewhat you need with our epoxy flooring and concrete overlay services to help enhance your property. Our contractors are committed to providing the services you need. Whether you are looking for epoxy countertop services or concrete polishing, you can rely on us to deliver the best results for your property.

Great place to buy. Kathy was very helpful in choosing our carpet and tile. She had a lot of…read morequality products to choose from. Everything from delivery to installation happened right on time. The best part of the whole thing was Moses Bettancourt, the installer. This guy does the best work I've ever seen. He turned a wavy concrete floor into a perfectly level tiled floor. He has fantastic attention to detail.

From the owner: Your one stop for flooring and countertop services. For more than 20 years, Tri-City Carpet has…read morebeen serving Pasco, Washington, and the greater Tri-Cities area. We are your expert carpet, flooring, and countertop dealer. In our showroom you will find hundreds of different flooring and surface materials at reasonable prices. Whether you are looking to add a back splash in your kitchen, or new carpet for your living room, Tri-City Carpet can help make your dream a reality. As a locally owned and operated dealer, we pride ourselves on providing top-notch customer service in flooring sales, installation, and repairs.