We used Brian's spa services a few times on our old home hot tub. Brian was referred by a family…read moremember. Brian showed up was in front about what was fixable or not and the cost factor. If it did not need to fixed he recommended not fixing it. This was a much older hot tub and he replaced the computer board and the unit was awesome. Excellent work and fully up front with everything. Awesome guy

I agree with all the 5 star reviews! I just used Brian for service on my hot tub. Not only was he…read moreresponsive, but he was prompt in getting out there and he educated me on certain things about the hot tub that I needed to know. I called several other companies when I reached out to Brian and he was the only one who responded. His prices are in line and he's just overall a great guy to work with.

Wanted to wait for the full circle service before writing my review and now am ready. We used…read moreleisure world for both closing and then again opening our in-ground pool. We are relatively new to the whole pool thing due to buying a house which came with the pool. We had gone with another local pool company with mediocre results with both closing and openings. We just didn't realize HOW mediocre until using this place. Also had a new liner installed about 2 years ago by that other company. We had major gaps in the liner at top where met the pool. I had emailed and called the original company who installed that liner but was never truly fixed. With this pool co they fixed those gaps even though they didn't install the liner. Our pool is cleaner than ever has been with the previous opening which is both a result of the closing and therefore the opening. The gentlemen who came out to do both the closing and opening were personable AND professional. Great communication with leisure world at all times! We have found our forever pool company!!

We just bought a house with a pool that the previous owner left a bit unbalanced, and as completely…read moreinexperienced pool owners, I was kind of freaking out! With the end of the summer season approaching and my pool starting to turn a little greenish, we needed help fast. After asking for advice in the Kansas City pool community on Facebook, I kept hearing, "ask for Daryl!" So I did! We got our water tested, purchased the basics, and finally got the pool back to balance. Daryl came over within the week to give us 'pool school,' sharing his wisdom and answering all our questions. He even noticed our motor needed the bearings replaced, and we scheduled our pool closing too. From the moment we got into Leisure World Pool & Hearth's care, I've felt so much calmer knowing that they can help fix anything that comes up with our pool. They truly feel like my pool doctors! I am so grateful for their help; I honestly don't know how I would've managed becoming a new pool owner without them. What I appreciate the most is that they are never pushy or salesy. Their goal is to educate and help people take care of their own pools, which is refreshing. Every staff member I've interacted with has made me feel welcomed, and they've never made me feel silly for asking questions! If you're looking for pool expertise, look no further than Leisure World Pool & Hearth!

Would not recommend this company to build or close a pool…read more The craftsmanship for a variety of items on the pool were extremely low, the company abandoned the project in disrepair, and they "closed" the pool before it had ever been finished which resulted in the explosion of our pump.

Repaired my hot tub pump. When no other company would give me a quote or even come to home to…read morediagnose. Very fast and friendly service from the technician to office staff

Fast response and reasonable price ,I call today and thay try to come to check the space at that…read moreday I call ,very responsible and the job is nice and look similar with old one thanks so much

Owner made everything right. Thankfully he saw the issue. Office person was not accommodating after…read morethe sale and install. Again, thank goodness for Bob.

I happened on to this local carpet place by accident and couldn't be happier!…read more I discussed carpet options with a couple of staff people but also lucked out and was able to visit with the owner. He taught me so much about carpet pad and types of carpet. I explained where the carpet was going and my usage and he pointed me in a different direction for carpet choices. The crew assigned was top notch. The lead on my job has been with the company for over 20 years. Seams look great. The stairs look great. The overall job was very professionally done. I plan on returning to this business for new bedroom carpet later this year.

BEWARE! If I could give this company ZERO stars I would. They did a horrendous job grading our…read moreyard, and placed way too much dirt so our fence is bowing and now needs to be replaced - fence companies are concerned with replacing our fence because this company just piled dirt up and the ground is so uneven. When this was brought to their attention, I was told they couldn't safely get their machine beside the fence so the dirt would have to settle naturally. Guess that, three years later and it has not. And this was only told to us after complaining about the appalling job. They sodded our yard and placed straw which they failed to secure so it blew all over the place including our neighbors yard and our driveway. Since they are a drain company we expected expertise with drains in our yard. Instead they just cut the drains and left them up against our fence which eventually flooded our neighbors yard. We had to have a reputable company come out and reset the drains so we weren't flooding our neighbors yard. Also, as a drain company, you should know that drains need to be placed four feet from the neighbors yard (learned that from the reputable company that fixed the drain issues). When we asked for them to come fix their unacceptable work, they refused without charging additional money. I wrote a negative review on Google and they requested I take down the review - in exchange they offered to seed our yard instead of fixing their mistakes. BUT they placed so much cheap seed when they originally sodded our yard that we've been dealing with weeds for over three years now - paying companies to try and fix their mess and we still have weeds. Their abysmal work is an atrocious gift that keeps on giving. We had to spend additional money to fix the drains and now we may have to spend additional money to regrade our yard (which is what we paid them to do). Every year their deplorable work just causes us more money and headaches! I've reached out, asking for a partial refund to meet them half way and I was ignored. Beware!

Excellent. Pricing was fair and was as quoted. You could tell customer satisfaction was a…read morepriority. Installed a French drain by the side of my house.

In my experience, when everything goes well rarely do people provide feedback. Reviews are…read moregenerally negative. That is not the case here. We have been using this team for multiple years and have been very satisfied / no issues / all good. The gentleman that has been working with us for years has retired and a new tech came to our house to work on our sprinklers. It was not the best experience - in fairness he was early in his career (we have all been there). Long story but punchline is a water line burst in our basement while he was working on the sprinklers - I wasn't home - so my wife notified him that water was shooting everywhere - not good. Unfortunately - he did not know how to shut off the "main" had to call his supervisor. Precious time had been lost and several personal items in our basement were ruined. Not expensive things - sentimental things like pictures. I came home immediately and saw the mess and was appropriately upset. My wife and I were retrieving stuff / cleaning. We were told that a plumber needed to assess - his company is not (nor does it advertise to be) certified plumbers - they focus on irrigation. In the heat of the moment that did not make a difference to me - I was angry. Meanwhile - we secured an emergency plumber to come at 9:00p and it was going to be expensive. I was convinced the broken pipe was not a coincidence - that it had to be tied to the irrigation issue. I conversed with the Lawn team via email and said I hope the owner comes with an open mind tomorrow to help us get to some sort of common / good answer - and I will try to do the same. When the emergency plumber arrived - I didn't tell him the irrigation company or tech - I just said - "could he have caused this?". The plumber said "no - nothing he could have done would have caused this - the house is 15+ years old and parts wear out and he has seen this before - they just break". In fairness, he did say the tech should have known how to shut off the main as that would have mitigated much of the damage. Once the plumber completed the repairs I emailed the owner saying "he was right - it was not his tech - I apologize for so quickly assigning the blame". I said I do look forward to meeting him tomorrow as we still have a sprinkler head issue to resolve - but I do regret how quick I was to judge. This morning was parked outside of our house 5 minutes before the scheduled time. I met him on the front porch - we looked eye to eye - and he said "thank you for the update last night". It was sincere - I owned my own small business for many years. When things go wrong it is very stressful - and things will go wrong - people are not perfect / no one is. We reviewed the plumber's work and then he said lets get that sprinkler fixed. He did it himself - no one else there - just hand on shovel and in the mud. He then knocked to inform me that it was all done. I asked him "what do I owe you?" - and his answer was "nothing - you have been through enough the past 12 hours". Think about that - I attacked his business without incorrect assumptions - and he still took the high ground. One true thing in life - character is not revealed in good times - it is when things go South you wee what the person's character is. We shook hands - looked each other in the eye with mutual respect and everything has turned out fine. So my point in all of this - mistakes happen - but what I experienced today was an owner of a business doing the best he can to do the right thing. Respect for him. Of course I wish I never had to deal with the water leakage issue - but in some ways I am grateful. Glad to know there are good people out there and are fighting the good fight. What I experienced was that the owner was a fair and decent man - and we walked away on good terms. That seems like a rare thing in this world today - so it was really impactful to me - I saw what the man was made of / his actions when things went bad and I respect him for that. Thank you Jason. Michael

Fine for maintenance type things, but don't ask them to do the hard stuff - i.e. plumbing. Had a…read morevalve totally replaced by them last November and I have crews here doing some work and we're moving some sprinkler stations around, but this crew showed me inadequate/flimsy connections to the valve they replaced not a year ago. The landscaping crews turned it on just now and the water gushed out of the weak joint. I need it repaired now, so this crew is going have to do it. I've been using Lawn and Sprinkler Guys for basic maintenance for years, but I'm going to choose a more competent company for this type of work. I'm out over $500, plus the cost of repairs today, so be forewarned!

This company installed a radon mitigation system in my house & punctured a hole in my siding about…read morethe size of a quarter. They did not tell me this happened, I had to notice it. When I contacted them to fix this they would not return my calls so I had to text Jeannie. She apologized and kept saying they would get around to fixing this. She said this for 6 months & had excuses each time for why they couldn't get to my house to fix it. I finally gave up on them. Do not recommend. Poor customer service.

Very poor quality workmanship. Examples of this are blood left on paper board; excessive amounts of…read morefoam sealant used that didn't adequately seal wall covering to floor vapor barrier; gaps and tears in vapor barrier.