On Time, fixed toliet very happy with Service very quality product. ring her toilet receded and…read moreseal the toilet leaks from the flange and wax.

Quality, responsiveness , great communication . Work on weekends…read moreMichael, the owner is excellent at customer service!

Just stopped by to look for a product. I wasn't greeted when I entered the store. Looked around for…read moreproduct but didn't see it. Man who worked here made eye contact with me but did not say hello back. Needless to say, I did not find product and left the store.

This place was super rude over the phone lol. "Get it online, like everybody else." And you are…read morewondering why everybody else are doing business elsewhere. Attitude matters in business nowadays and this one clearly does not have what it takes to survive. Save yourself a headache and embarassment before doing business with this place.

Great service and was open on the 4th where other pool companies were closed Thank you Icon!!!read more

ICON Pools is run by a husband and wife that really do care about their customers. They built my…read morepool in 2024/2025 and have serviced it ever since. I do not usually write reviews, but I was going to call them today and looked over the past reviews and do not agree with a 3.9 rating. IF you take the time to ask Casey OR Kelly why something was done or not done, they will give you honest answer. They want to do a great job for the customer and WILL as long as you communicate with them. I give them 5 stars and think you are making a great choice if you decide to go with them.

We just had our pool deck resurfaced by this company. They did an amazing job with such attention…read moreto the details. They went above and beyond so that each step in the process was thorough from the initial prep work, to the repair of the cracks to the finishing coats. This is the 3rd time we've used Land over a 20+ year time frame and we couldn't be happier.

Tim, the owner, was so professional, thorough and responsive. His team, including his son, onsite…read moresupervisor and entire team were respectful, conscientious and considerate of us, our property and pool. The young man (crew leader) who specifically reset the broken coping tile did an amazing job! It all looks great! Their bid was one of three we obtained was in the middle. They came highly recommended and Tim was very diligent and thorough in his review of what needed to be done and provided a complete and detailed bid. The choice was easy and his team nailed it when it counted in completing the project with little disruption and an excellent finished product. Highly recommend

Woman answering the phone was condescending and rude. Never scheduled my service or called to…read morefollow up the first time and when I tried again it was quite obvious that they did not want my business. I don't understand why you would offer services if you aren't willing to be helpful and connect customers with the service provider.

These guys rock. They came out and cleaned up my pool and explained how to take care of it…read more Brandon, the technician was super knowledgeable and friendly. We had a small issue with our timer so I called the office and Dan answered the phone. That guy is the bees knees

We just bought a house with a pool that the previous owner left a bit unbalanced, and as completely…read moreinexperienced pool owners, I was kind of freaking out! With the end of the summer season approaching and my pool starting to turn a little greenish, we needed help fast. After asking for advice in the Kansas City pool community on Facebook, I kept hearing, "ask for Daryl!" So I did! We got our water tested, purchased the basics, and finally got the pool back to balance. Daryl came over within the week to give us 'pool school,' sharing his wisdom and answering all our questions. He even noticed our motor needed the bearings replaced, and we scheduled our pool closing too. From the moment we got into Leisure World Pool & Hearth's care, I've felt so much calmer knowing that they can help fix anything that comes up with our pool. They truly feel like my pool doctors! I am so grateful for their help; I honestly don't know how I would've managed becoming a new pool owner without them. What I appreciate the most is that they are never pushy or salesy. Their goal is to educate and help people take care of their own pools, which is refreshing. Every staff member I've interacted with has made me feel welcomed, and they've never made me feel silly for asking questions! If you're looking for pool expertise, look no further than Leisure World Pool & Hearth!

Wanted to wait for the full circle service before writing my review and now am ready. We used…read moreleisure world for both closing and then again opening our in-ground pool. We are relatively new to the whole pool thing due to buying a house which came with the pool. We had gone with another local pool company with mediocre results with both closing and openings. We just didn't realize HOW mediocre until using this place. Also had a new liner installed about 2 years ago by that other company. We had major gaps in the liner at top where met the pool. I had emailed and called the original company who installed that liner but was never truly fixed. With this pool co they fixed those gaps even though they didn't install the liner. Our pool is cleaner than ever has been with the previous opening which is both a result of the closing and therefore the opening. The gentlemen who came out to do both the closing and opening were personable AND professional. Great communication with leisure world at all times! We have found our forever pool company!!

these people are not good or dependable, do not use them. they left my pool open instead of closing…read moreit, as they told me it needed some repairs before they would close it. i never heard from them again, and had to hire someone to clean the pool before closing it as it had turned green.

What a great service. Chris came and took care of winterizing and covering our pool. Quick and…read moreefficient. He will be doing our opening and weekly service. Two thumbs up!

Reliable and quality work. Started using this company a year ago, kept everything maintained…read morethroughout the summer.

From the owner: We offer a basic weekly maintenance which includes • Free…read moreEstimates • Chemical testing for ph and alkaline balance • Skimming • Vacuuming • Backwashing • Netting • Brushing * IF we have to use other chemicals for any other balancing it will include additional charges If you have any problems with your pool service wise or chemical, we will be there that same day or within 24 hours but will also include a separate charge Give us a call today for a free estimate!! We sure would be happy to do business with you!