Always cared for and about the office staff are very good appointments are easy to get. They really…read moreput the patient first

We usually have to wait 1- 2 hrs after our scheduled appointment before being seen. There is zero…read moreregard for the patients time. All the good experienced staff have recently left because they got tired of the chaos and how the office is managed or not managed. Dr Anderson himself is ok and an ok doctor but he fails to listen to the patient and the patient has to repeat themselves multiple times over multiple visits and then has to have a stern talking to the doctor before he takes a moment to actually stop and listen. He does a poor job of running his business at the satellite office in Clarksville. He would be better suited in a hospital where he has co-workers who manage him and the patients time properly.

The star is for the staff - most of them are kind and professional. But the clinic is a mess. I…read moredon't know how their Yelp rating is that much different than their Google rating TBH. They charge no-show fees, yet it's nearly impossible to reach anyone. I've tried calling, emailing, faxing, and replying to texts with no response. Every visit has meant a long wait, and I'm willing to wait but the overall experience just isn't worth it. I've stuck with this place only because it's required for workers' comp; otherwise, I'd be long gone. I'm writing this review as I've been on hold for 30 minutes now and still counting, I've had other times where I've been on hold for almost an hour. They still use paper charts, there's no patient portal, and medication transfers take forever. If you're stuck with this clinic, treat the front desk like your last lifeline, book everything, ask everything, double-check everything, because once you walk out, it's radio silence. If you're looking for a regular provider, responsive care, avoid this place. And if you don't believe me, just follow the trail of 1- and 2-star reviews. I'm far from the only one.

Honest experts and awesome customer service. I highly…read morerecommend anyone here, you wounded regret it.

Worst experience in my life.. H ave been nothing but lied to by all of office staff about being out…read moreof network. NOW they won't even except my phone calls.

I have been diagnosed with several bone and joint related problems in my back that need surgery. I…read more previously had a lumbar laminectomy to help minimize pain. That surgery was performed by a surgeon in Las Vegas. That surgery was considered a minimally invasive surgery. However, it took me nearly 5 months to heal enough to return to work without significant pain. The bigger issue was that I had more issues post surgery than I did before. I developed numbness in both legs and down to my feet as well as having strong shocks down my legs. I was referred to Dr. Arthur Ulm to help me with this issue. He agreed I wad a candidate for surgery given the symptoms I was presenting. I had surgery 4 weeks ago, and feel like a million bucks! He did an amazing job! Not only do I have relief from the aches and pains of joint issues, but the shocks going down my legs to my feet are gone! I haven't had this much pain and discomfort relief in over 8 years. He knows what he's doing for sure. His staff was attentive and helpful to me and my wife. He was very communicative and prepared. I felt very comfortable gabbing this work done under his charge. I would recommend him for anyone asking about him. Very happy with the result!

Dr. Hubbard and his staff are amazing. They handled everything for my guys spinal fusion…read more They handle everything from insurance approval to walking us through the expectations!!! For any back or joint replacement, this is your place.

This was my first visit to Howell Clinic and honestly it started off as one of the most frustrating…read morecheck-in experiences I've ever had. I stood in line for 36 minutes just to check in. What makes it even more ridiculous is that I already completed the online check-in the day before. Yet when I finally got to the desk, I still had to hand over my driver's license and insurance card and verbally verify all the same information that was supposedly completed online. So what exactly is the point of online check-in if patients still have to redo everything at the front desk? Standing in a crowded waiting room line for over half an hour when you're not feeling well isn't a great first impression. The process feels extremely inefficient and defeats the entire purpose of offering online registration in the first place. Hopefully the medical care is better than the check-in process, but based on the first experience, the front-end system definitely needs some serious improvement.