I was looking at Pokémon Lego sets and found a person price gouging the item that Best Buy list it…read moreat 600 as well as Lego store but this person has it over 1200 for the item and I notified Best Buy who didn't care about it. I can't believe how bad this company has become and I will have to contact attorney general about this store. I have had other issues with this company who doesn't care about anything the public tells them but to make money. I even have gone to the store and needed assistance and the employees are huddled together just talking together and having a party not even working. You have a line of people at the registers and only 1 person working at the register. I reported and they tell you they will take care of the problem and don't do anything, and know they are allowing people to post and price gouge.

We were browsing for a new sound system this past weekend. We finally found one that would suit our…read moreneeds. We found a customer service rep and asked her if she had any in stock. She happened to have one right by her station and turned to get it. While we were talking to her, she walked off to greet some friend and left us talking. eventually she returned and started ringing us up. When we declined the extended warranty she walked away and had a coworker finish a transaction. Is BB making money off extended warranties and consequently they pay their staff on how many they sell? I have to say, this was rather surprising and disappointing that she could not wait 2 minutes to greet her friend and finish the transaction. Do better, BB.

We took our computer in for what seemed like a simple fix, but it turned into a nightmare. They had…read moreour computer for almost three months, and we finally decided to just pick it up without them fixing it. We were lied to on more than one occasion, once we were told that the part had been delivered, then told that it wasn't there, but that they would call and let us know when it would be delivered. We never got a call with that date, so we called again, and were told that it would be here on August 22nd, and that it would only take a couple of hours to make the repair. On Tuesday the 23rd, we called but were told by the man in the office that only the owner could talk with us about it, and he would have the owner call us, and he also gave us the owners cell phone number. The owner never returned calls concerning the status of the repairs, despite leaving several messages on his cell, and with the person working in the office throughout that week. If they had kept us updated with information we would have been much less upset about the situation, but this was the WORST customer service we have ever experienced, and we highly recommend that you don't use them for your computer repair needs.

From the owner: At ER Computer Doctors we take pride in our work, we provide fast, reliable and efficient service…read more W We offer computer repairs, computer upgrades, virus removal, data recovery, data transfers, lcd repairs, laptop repairs. We work on many brands and models including but not limited to HP, Dell, ASUS, ACER, LENOVO, IBM, APPLE, MAC, iMac, MacBook, Dell Servers, HP Servers, Linksys, Netgear, DLink, Gateway, eMachines, Google, Android, Linux, Microsoft, Surface, AMD, Intel, PC, Cisco, ATT, Spectrum, TWC, Toshiba, Samsung, Sony, Windows Server, Western Digital, Seagate, Wifi, Panasonic, Belkin, Averatec, Alienware and many more...