We are extremely disappointed with the level of service and communication we have received. Your…read moreteam stated that the job at one of our offices was completed; however, it has now been a week and we have yet to receive any updates or completion photos despite calling daily. Each time we reach out, we are given delays with no clear resolution. Additionally, after attempting to address this directly, Erica disconnected the call and has since stopped responding. On multiple occasions, our calls are being answered and immediately disconnected.

I would highly recommend this company for electrical needs. My experience with the company, was my…read moremother's home which was built almost 60 years ago, and the breaker box we were concerned, was failing and needed to be replaced. Their technician came out check the box, check the voltages and discovered that the box was not the problem. It was the stove had a short in it. He said your breaker box is fine, but you're gonna need to get a new stove because it's broken. He spent 30 minutes there checking all the stuff and even with us saying we wanted to pay him for his time he refused saying it was just an estimate and he didn't need any payment. It's nice to find a company with honesty that you can trust.

This is a fake business. They are using my home address as their address'. When I called to ask why…read morethey kept hanging up and giving me the run around. They are not a real business. The caller was clearly lying and said that it was a glitch, but their website uses our home address. It is a scam.

I had this company come out to check out a switch that went bad, as well as replace some others…read more  They were extremely prompt, but unfortunately I had a last minute emergency and had to cancel right before they showed up.  They were extremely accommodating about the emergency and rescheduled. For the actual appointment, things went just as smooth.  I had actually gotten an incorrect switch and they took the time to explain why it wouldn't work and what I should get to replace it.  The other installs and checks went smooth as well, and they were in and out in a flash. I wouldn't hesitate to reach out to them again.

Worked with salesman Gille Crabe. He did not accept returned material that was bought less than a…read moremonth ago. Wholesale Electric claims not to process refunds on cash purchases but has no indication of said practice on the purchase receipt. Salesman Gille Crabe took zero responsibility for shady company policy. Spanish speaking customers are treated rudely as well. It's fair to say Wholesale Electric lack customer service and are ok with gouging working people.

I have been shopping at TRI-Supply for several years. We have bought washers, dryers,…read morerefrigerators, microwaves, a microwave drawer, gas stove, upright large freezer a Nantucket sink a Zepher ceiling fan and will be buying a Kitchenaid Dishwasher in a couple of weeks. They are my go to place. I have never had problems with my deliveries. The delivery guys have always been very nice and have went the extra mile. If I have needed a little extra help. Lee Cook is my regular salesperson. He knows what I look for in my purchases and guides me accordingly. If Lee happens to be out when I go in, Shawn and Roy both have been very helpful with what I am looking at. I just have not had problems of any kind. I love doing business with this company. They will also match prices with other stores if you find your purchase for less somewhere else. Ask for Lee when you go in. He is great to work with and he always follows up with you if you have a problem of any kind. I love their merchandise! Regina Williamson

DON'T WASTE YOUR MONEY WITH TRI SUPPLY…read more The only thing worse than their products is their customer service. I built a $3MM house, I bought the best of everything they had. I spent well over $100,000 on appliances doors and windows. We moved in in May, 6 months ago. June 1st I told tri supply that my big expensive freezer doesn't make ice, neither does my outdoor ice maker. No one has ever come to look at the outdoor ice maker. Someone came to look at the one in the freezer but they can't fix it. So I guess there answer to me is, "Too bad for you. We got our money so we are done helping you." My front door is severely warped, cold air pours into the house. The back door too. The doors also have wooden panels at the bottom, instead of making the panel out of one piece of wood, it is made of five pieces and they are all separating from one another. They have known this since June as well, and refuse to fix it or replace it. Every single window in my house leaked and ruined the paint and wall paper and warped the window sills. They did send someone to put some JB weld type stuff on the crack where they leak. My nearly $3000 coffee maker is broken My kitchen vent hood fan arrived broken and was installed broken. It makes a crazy loud noise when you turn it on. They don't seem to have any plan to fix it. I can't get good customer service out of Tri Supply, imagine what kind of service a customer gets who just spends $20,000 or maybe just buys a new fridge or oven. DON'T WASTE YOUR MONEY WITH TRI SUPPLY. The only thing worse than their products is their customer service.

Better think twice before hiring this company!!!…read more We haven't heard back from anybody about our refund! I called our banking facility this morning and deposit notices are processed as they are received. As of now, there is still no refund!! Let's recap how we got to this point..... 8/14/18 met with John Goodyear with Goodyear Audio 8/15/18 agreed to quote to get our surveillance system working properly and gave debit card for down payment of $1,500.00 and a date of 9/5/18 was set for work to be done 9/5/18 was a no show and no phone call 9/11/18 no contact with Goodyear Audio about missed date of 9/5/18 until we called and was told we were not on the books so agreed for another date to show up 9/20/18 was the new date for work to be done and still a no show 9/21/18 we called to cancel job and requested a refund 9/24/18 Jessica called for needed info due to not finding where we made a down payment 9/25/18 Jessica found where we made payment and said refund was processed. Should receive refund in 7-10 business days which my calculation would put it to 10/9/18 10/10/18 here we are today and still no refund and nothing but excuses. The problem does not lie on our end with our banking facility. 10/12/18 filed complaint with Better Business Bureau 10/16/18 I spoke to BBB who told me they just spoke to John Goodyear & he's now saying 7-14 days for refund. Instead of keeping your word to do the job, all we got was more lip service and when 3 agreed dates were missed, then wanted to reschedule yet a 4th time of which at that time we expressed how we had lost faith in Goodyear Audio and requested a refund. We're tired of excuses and would like to be promptly refunded. We gave a down payment in good faith that the work would be done but our money was taken and we were conveniently forgotten! So much for good faith. Do your job, stop with the excuses and get us our refund!

Better Business Bureau Alert:…read more BBB files indicate this business has a pattern of complaints concerning: Customer Service issues, Delayed Delivery issues, Product issues, Service issues and Refund issues. Complainants the business is paid upfront. Following the initial payment, product delivery/installation is delayed and calls and texts to the business are ignored. Once they are finally able to reach the business to re-schedule, the technician does not show up. This results in further delays with customers sometimes waiting months for completion of their contract. Additionally, complainants state they experience problems with equipment not working properly. After failed attempts by the company to address product and service issues, customers request a refund which is promised but not received in a timely manner. Better Business Bureau sent a letter to the company on March 15, 2019 asking Goodyear Custom Audio to address the underlying issues for these pattern of complaints. On March 22, 2019, BBB received email communication from the business owner stating he would like to come in to meet with BBB the following week. To date, BBB has not heard back from him.

I just discovered that the trouble I was having was the same as my neighbor next door. Mr…read more Electric's $833.00 repair was not the trouble after all. I should have called Entergy SETX 1st. Mr Electric came out on March 14th. The morning of the 15th brought more trouble. At 6:06 pm March 16th the power went out again and stayed off this time . Entergy came back out and fixed the problem at the utility pole.

Our service man BJ did an excellent job and was very concise about next steps. After leaving he…read morecame back and told us he had seen our disabled veteran license plate and there is a discount for that

They are more then security- home automation! The power to control lights, thermostat, garage,…read moredoors and so much more from your phone!