My Mrs. paid Mike Copp $3,000(!) to replace and install a new tub in our 2nd floor tenant's…read morebathroom. And the result? A fiberglass tub so cheap you could see a flashlight shine through the bottom. And he failed to properly connect the drain, leading to a gusher of a leak that ran down between the walls and left massive deposits of black mold in the ceiling and walls, giving rise to a serious demo project. Was he drunk off his a$$ when he did this? Criminally inept? Or was this the product of sheer stupidity? Who can say? But be advised: you probably DO NOT want to hire this clown, unless you are into squandering a LOT of money on inferior pseudo-craftsmanship by someone who obviously failed the Special Ed shop class in high school. Twice. And never graduated.

Came by the house to give us a quote for some work, that was that! If the job was too small just…read moretell us,instead he had a number of excuses to why he hadn't got back to us. In the end we got the job done for less and professionally done.

8/4/26 - Wanted to give a shout out to a post install follow-up by Mike P. He was able to quickly…read moreidentify a configuration change needed to address temperatures on really hot days!

Update; Cranney is now offering me a loan option. They…read moreoffered me a 180 month loan (unbelievable) at 12% interest. That would bring the total paid to 22K. Can you believe it? They are obviously trying to take advantage of people. No normal company would suggest this...

I was given two estimates to clear my sewer line. The…read moreplumber did NOTHING, he didn't flush the toilet, didn't lift the tank lid, or use a plunger (next to it)! He wrote "Upon arrival I noticed the sewer line was blocked..." I paid $89 for this 'Diagnosis and estimate' I called one of the other referrals, they came & used an auger to clear the pipe for a total of $350!! ER Plumbing was a rip-off!

We had a small piece of pvc piping that needed to be replaced (it was leaking). The technician…read morecalled to let us know when he was on his way, had to run out to get supplies, and got the job done quickly and cleanly. Nice guy, he did a great job and answered all of our questions. My only issue (if that's what you even want to call it) is that I thought it was pricey for such a small repair. That being said, it wasn't something we were going to do ourselves, so for us, it was worth the $$$. I feel very good about recommending this company - he showed up on time and did a great job.

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

I called 128 Plumbing about one cracked drain pipe. I was told my entire house needed to be…read morerepiped. The estimate (#435094323) was $30,275 to demo every wall and ceiling necessary, disconnect first- and second-floor bathrooms, toilets and sinks, and replace the main stack. That was presented to me as the only option -- no alternatives, no phasing, nothing. And it did not include the roughly $6,000 I'd need to close the walls back up and reinstall fixtures, or the ~$400 roofer I'd have to hire and coordinate myself. Their own estimate puts the hole repair on the customer in writing. All in: nearly $37,000. Meanwhile my first-floor tenant was told she couldn't use her bathroom or her kitchen. When I hesitated at the number, I was told that at least if I sold the house I'd "have retail value." That's the line that made me stop and get a second opinion. Thompson Plumbing came out, found the actual leak -- old hubbed cast iron serving the kitchen -- and repiped it. $2,995. My final invoice was $3,420, and that included an unrelated frost-free silcock I added on. My toilet was fine. My kitchen sink was fine. My tenant's kitchen and bathroom were fine. Not one wall was demoed. Same house. Same leak. Ten percent of the price. I'm not going to speculate about why the two assessments were so far apart. I'll just say this: if 128 Plumbing tells you your house needs a $30,000 repipe, get a second quote before you sign anything. I nearly didn't, and it would have cost me thirty-three thousand dollars I did not need to spend.

installed a water heater and leak detecor. guys were on time, knowledgeable and friendly…read more everything installed as desrin and everything cleaned up

Mline Plumbing did some repair work on a leaking pipe in the basement. They were professional and…read morequick, so I had them come back out to install a toilet (water closet) and a vanity. I was happy with the work until I received the bill. There was no mention of the cost of the toilet at $500 plus. I spoke with Marge, who was lovely to speak with, and she said, she would speak with Scott (the owner). She eventually called back and said there was nothing they could do about the cost of the $500 toilet for the basement bathroom. I am good with that, BUT I am not good with the fact that the owner didn't have the intestinal fortitude to call me back about pricing! WE WILL NEVER USE THEM AGAIN, and DO NOT RECOMMEND THEM for plumbing work!

Always looking for a plumber we can rely on, and so far, so good! Jack is a nice guy who is skilled…read morein his trade. Seems honest, too. We'll call him again.

From the owner: JD's Plumbing and Heating provides a full range of heating and plumbing services in the North Shore…read moreand greater Boston, MA area.