My air conditioning system failed (of course) during an extreme hot stretch. Shawn responded…read morequickly, handled some complications expertly and got me up and running quickly. The system is performing beautifully. This guy really knows what he is doing. Price was very good too.

I moved to a new condo 1.5 years ago and needed some items checked out, particularly the hot water…read moreheater. Admittedly I don't know much about plumbing or electrical so it was intimidating at first. Shawn was so easy to work with. He showed up on-time, was friendly and got everything working as expected. He had some recommendations for preventative measures down the road but didn't upsell or anything. Just a month or 2 ago something stopped working and he quickly replied and helped me troubleshoot and fix it within minutes (it was user error, but he was still friendly and responsive about it). Really nice guy and I'm glad I went with him. Highly recommended.

Excellent straightforward service. Noone wants to replace their boiler, but a week after ours died…read morewe're now warm and cozy. Prices seems comparable with other similar services, and customer service is top notch- plenty of text/ email reminders, written quote, arrive on time, clean, courteous and finished on time with no mess. Even brought us space heaters to get through the time without heat.

They were great. After days of delays and cancellations with another plumber I called Plumbr and…read morethey got me in the same day. The work was done for $100 less than my quote from the other plumber and it was fast and professionally completed. When it was installed and I thought it was okay he felt the water flow should be stronger and took apart the connections to troubleshoot and got it flowing even better. Would highly recommend these guys.

Hoffman sold his business several years ago and this is not the same company. My boiler failed and…read moreI was able to get an appointment within several days, this was not an issue because it occurred during the summer and we could survive without hot water. The service call went smoothly, two plumbers/technicians did get to the root of the problem and a new electronic board needed to be ordered. I was immediately charged $320 for a service call that lasted about an hour. Several days later two plumbers/technicians returned with the new electronic boards and some other items that needed to be replaced. I was presented with a bill/estimate for $2,100 with no itemization and when asked I was told their customers like things to be "kept simple." In this way they can supply as many technicians as needed without worrying about costs... Logic does not add up. So, they are competent and have fixed my problem, but I have issue with their honesty. You can make your own decision but, be sure to get a few estimates for your job.

First time using them and they were quick to give me a "today appointment" to help my tenant out…read morewith a toilet leak that was affecting another unit below us. They were quick, honest and very helpful. Will totally use them again. Had a great experience!

Dan McConnell came by to help with a sink that had been backed up for months, and he did an…read moreincredible job. He was great to talk to, thorough, and genuinely helpful throughout the visit. He also took the time to walk me through what might have been causing the issue, how to help prevent it going forward, and how to spot signs that it could be a larger building-related problem, which was especially helpful since I live in a condominium. Out of all the plumbers I looked into, John's Sewer & Drain Cleaning had the best pricing, and they absolutely backed it up with outstanding service. I'd recommend them to anyone dealing with plumbing issues.

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

I need a 2nd mini split installed at my home. Received 3 estimates, all came back roughly in the…read moresame price range. 128 quoted the OEM Mitsubishi unit that I was looking for, (the others did not) along with handling all the permits & electrical needs. Their price also included a 3 year service plan. The install was scheduled 3 days after I accepted the quote, others were scheduling 2-3 weeks out. On the day of the installation, the 128 crew arrived right on time, calling ahead to let me know they were on the way. They showed up with a four man crew, 2 installers for the mini-split and 2 electricians. The work was pristine, the wiring was neat, the unit was placed on a pad and looks great! The crew (Paul, Nedim, Nick & Connor) was extremely professional and curtious. The work was completed by 3pm same day. I am 100% pleased with the work and will be using them going forward for all my HVAC needs.

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

First time ever using Ostroski plumbing. Stephen the plumber arrived at my condo unit on time and…read moredid an excellent job fixing a bad clog in my kitchen sink and iinstalling a new garbage disposal as well.

I highly recommend Ostroski Plumbing! Greg was fantastic--honest, professional. Another Plumber…read more told me I needed to replace my entire hot water heater. Greg came by, quickly diagnosed the issue, and replaced the thermostat instead. The water heater is working perfectly now. He saved me a huge expense and didn't try to upsell anything. I'll definitely be calling Ostroski Plumbing for any future plumbing needs. Thank you, Greg!

I first dealt with NETR a couple years ago when they were one of the City of Somerville's official…read morepartners on a heat pump (ductless mini split) installation campaign. We wanted to install a 1 or 2-zone system, but my condo has a number of unique complications, though, so we weren't able to go forward with the project at that time. Fast-forward a couple years, and we decided to revisit the idea. We also decided to go big or go home this time, with a 5-zone system for the whole house. This time we got estimates from two other companies first, but one provided an extremely high quote and the other basically said that we were asking an impossible job that they could not do. So we reached out to NETR again, and it worked out great. The NETR price was literally more than 10K less (!!!) than what we were quoted by the other company, and they took care of all the secondary project burdens like City of Somerville building permits, upgrading our electrical service, etc. They gave us a clear idea of what to expect in terms of construction disruption, the workers were friendly and unobtrusive, and they finished the work right on schedule. It's too early to speak with certainty about the quality of the system we installed, but we are thrilled to finally have this project complete, and are very satisfied with the pricing, service, and installation work.

My wife and I called Netr but a Sila truck showed up so I assume everyone talking about them being…read morea past reputable company and now being terrible is true. We called because our central air shut down. A technician ( Eric) showed up and immediately figured out it was just a faulty capacitor. We were told it would cost about $ 600 to repair with a one year warranty but if we wanted a better capacitor with a 5 year warranty the cost would be about $850. I asked him why it was so expensive if its a simple job and the part is low cost and he mumbled something about overhead and the cost of doing bussiness. When we got the bill it was $979 with the diagnostic added in. Ive since looked up the going rate for this work and it runs around $150-$300 so we were charged triple the normal cost. I really feel like my wife and I were taken advantage of because we are both elderly. Please avoid this preadatory company at all costs.

Johnson Plumbing replaced two water heaters in my rental property. Everything went well. Their…read morecommunication with my tenants was very good. The equipment came with a 10-year manufacturer's warrantee.

Gardner and team did a great job replacing a water heater for us on short notice. Was able to get…read moreus hot water again on one days notice. They also replaced a shower faucet at the same time. Can't say enough good things about Johnson Plumbing. Quoted price was below the 3 others and job was done in about 3 hours. Super happy.

Callahan has serviced our heating and A/C for over ten years, keeping older systems running well…read more at reasonable cost. Office is responsive, technicians are prompt, cost seems reasonable. It feels good to know I can trust to have problems solved expeditiously.

I had my annual boiler checkup done today, and the young man that serviced it was very thorough and…read moreknowledgeable. He was also very polite, and answered all my questions. Callahan installed my A/C back in 2000, and it's still going strong 24 years later. I'll definitely call them early next year to service it, hopefully for another year.

Our toilet stopped flushing during a cold spurt. We thought it was a frozen pipe but weren't sure…read morebecause the faucets were still working. William texted me within an hour of my request and was able to help identify the issue and help us fix it over the phone. He also followed up throughout the day until it was resolved and had it not been resolved he offered to come over and take a look. We will certainly be looking here for future requests and very grateful for Williams help!

I normally review restaurants on Yelp, but wanted to commend William and Wall's Plumbing & Heating…read moreServices on a job well done. I had a 12-year old kitchen faucet that started leaking and bought a new one to replace it. Similar 2-hole style; base and side sprayer. Usually I would do these relatively simple tasks myself, but I had a busy work week. I used Yelp to reach out to all the local services that had 4 stars or higher. William was quick to respond. A few text messages here and there, and we made an appointment for the next morning. Now, I wasn't there at the time, but coming home I could see it was well done. My wife commented that they cleaned up after themselves and even put all the items we pulled out from under the sink back in. That's service! Communications: 10/10 - Extremely fast to respond and kept me up-to-date while I was at work Price: 8/10 - Competitively priced for the area. Replacement costs ranged from $165 - $300. Wall's was on the lower end of that scale. Service 10/10 - Simply awesome! I would highly recommend based on this experience and will look toward working with them again for future needs.