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    Keck's Repair

    5.0 (3 reviews)
    Closed Closed

    Services - Keck's Repair

    Auto brake repair

    Auto engine repair

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    9 years ago

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    10 years ago

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    Jodi K.

    We're glad you had a great experience at our shop!

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    11 years ago

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    TGK Automotive Specialists of Owatonna

    TGK Automotive Specialists of Owatonna

    2.3
    (3 reviews)

    My usual, locally-owned shop was booked and I was heading out of town. I mistakenly called TGK…read moreinstead of another locally-owned shop in town, that also starts with T. Despite this realization, I kept my last minute appt with TGK. Although my first impression walking in the door was without complaints, that quickly changed when I came to pick up my car at the end of the day. I paid (for what I personally thought was a much overpriced bill). The $175 diagnostic and vehicle condition report, was definitely the kicker. I can guarantee, majority of TGK customers would not consent to this service, if they knew the price. After reading reviews, this seems to be a common complaint. "I came in for x service and x request and was instead charged for this $$$ vehicle report." Upfront honesty and transparency would be great, as a business. Express Lube told me exactly what they did for FREE in 10 minutes. Come on TGK, think customer satisfaction, not $$$. Next, I drove my car home and before I could even make it there, my engine began overheating and smoking under the hood. I had to pull over to risk further damage. I opened the hood to see that my coolant cap was never put back on the reservoir. My coolant was dry and splashed about in the engine bay. TGK was now closed at this time, so a trip to the store for coolant was mandatory so I could get my vehicle home. In hindsight, I should have had it towed straight back to their shop. Also noted, coolant check/change was never a concern/request I had or reason for visit. Later that evening, I read an email from them that I had received that day, that included a 'vehicle condition report.' Upon reviewing the report, I quickly realize the pictured vehicle is not my vehicle. Though it is the same make and model, it includes a different vehicle and with many issues that are not present on my car. The photos are not of my car. How can I trust that the services provided were even correct, after reviewing this report? Did they even look at my vehicle? Or did they just open the hood and remove the coolant cap? Long story long, the store manager was contacted immediately the next day and was provided all of the above information. He apologized and agreed to refund my bill. This was appropriate, given the actual service provided was incompetent and jeopardized my entire vehicle. This was not going above and beyond, this was what anyone would expect to receive in this situation. All in all, would not recommend. Support small-business instead-- where honesty, fair-pricing, expertise, and commitment to customer satisfaction is the number one priority.

    TGK is amazing! I had never been there. I was on my way up North and my tire blew. I called them…read moreafter pulling over and they came to me within 10 min, put my spare on, and brought me to the shop where they fixed my tire. These guys were so helpful, understanding, and amazing! I cannot recommend TGK enough! It can be scary getting a flat on the Interstate (and not near where you live) and Matt and his crew were so kind and helpful toward me. The value was top notch! They get every star imaginable from me! Thank you guys so much! A. Milde

    Mark's Repair

    Mark's Repair

    4.0
    (1 review)

    I've had all of my auto work done here for a number of years and I really trust their work. I've…read morenever had to come back with a recurring problem. The work's always been done timely (but luckily I've never needed major work done, like transmission etc). I recently needed some work done and they offered me a ride when I dropped off my truck. I also appreciated that they mentioned other things that may be a potential issue later, but didn't need to be addressed at the time. Choosing an auto repair shop is a lot like choosing who does your hair. You tend to find one you trust and stick with them. If you live in the area and are wondering where to take your vehicle, I would recommend Mark's Repair.

    From the owner: Want the best of both worlds? Of course, you do! Mark's Repair is a AAA approved repair shop, a…read moreNAPA AutoCare Center, and a TreadPro Tire Centre. We're experts in both auto services and tires, serving Steele County in Owatonna since 1987. Regular maintenance for your vehicle is vital to its long-term functionality, but quality care shouldn't cost more than it saves. We have up-to-date diagnostic and the latest alignment equipment. You can bring your car to us for scheduled maintenance, an oil change, brake service, or other repair, and rest assured you are receiving a fair price and quality workmanship from ASE certified techs who are honest and want to earn your trust. Buy tires and schedule an appointment online or give us a call today!

    Keck's Repair - autorepair - Updated June 2026

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