Wonderful service. They were able to get my vehicle in right away and had repaired within 48 hours…read more Also, they kept me informed of the repair status via calls and emails. The free loaner car was appreciated as well. All in all a 5-star customer experience

Friendly folks. Very helpful and took care of my needs. Timely and explained what I needed to do…read morefor my repair and gave me options.

I take no pleasure in this review because I know he's a guy trying to get by, but if you just read…read moreto the end then you'll understand why it had to be done. A year and a half ago I was having an issue with my Nissan Quest. I could drive it, but it was going through the coolant every couple of days and would start to overheat if I didn't keep adding. I was told that the thermostat probably needed replacement. My regular mechanic quoted $100, but his shop was 50 miles away, and given it was late Saturday I would have to wait until Monday. I had important business Monday and so I looked online for a mobile guy and found Kris, who was willing to come to me on Sunday morning and only wanted $50 if I provided the part. I thought I had found an amazing deal. He showed up as promised, and there was a woman with him waiting inside his truck. I asked how long, and he said it depended on how soon he could locate the thermostat on my vehicle. My Spider Sense was tingling when he was googling on his phone to find info on my engine but I decided to have faith- I would regret that. I let him do his thing, and later when I checked on him I discovered that he was having to borrow tools from one of my neighbors. Not a good sign at all. He did the job but there was bad news: he said the thermostat I purchased was defective and not sealing properly, and so he had to take everything apart so that I could return it to AutoZone for an exchange part. I did, and he put this one one but more bad news: when the car was running the coolant was pouring onto the street (again not sealing). He informed me that what he would have to now do is "make a gasket" for it. I had the feeling of being dragged into quicksand. I had some errands to run and so I left him to work on it. After a few hours of no news I called, and he said he was not able to stop it from leaking and the part wasn't going on correctly, and so he was going to pull it all apart so that I could take it to a shop, as he was unable to fix it. Also, he would leave the old and new thermostat inside my van. I conference called my brother-in-law who is a master mechanic, who tried to talk to Kris about what was going on and how to do the job, and it was clear in that conversation that it was a black belt explaining to a white belt. Kris was clueless. My brother told me privately that hopefully he didn't crank it too hard and damage the housing, which would mean more costly repairs. By the time Kris was finished he had been at my house for 9 hours, that poor woman waiting in his truck the whole time and looking quite pissed. Kris said that whoever had previously replaced the thermostat before had done damage, and so it was all a booby trap waiting to happen (I later found out the thermostat said 'Nissan' on it and was the original part, hence he was making a BS excuse). Really I should not have paid him for this. Not only was my van not fixed but NOW it was totally undriveable, and I would have to have it towed and pay someone else! AND I would miss my important business Monday. But, I could tell they really needed the money, they were stuck in my driveway from dawn to dusk, and I felt sorry for them so I paid him. The van was eventually towed, where it was fixed immediately and correctly. My guy said that Kris must not have been installing it right. When I told Kris this he said that he had tried every configuration. I also told Kris that he didn't leave my new thermostat so that my mechanic could try it out, or if anything I could return it to AutoZone and get my $15 back, and he replied that he would stop by and drop it off for me. I never saw him or the part again.. I could have forgiven ALL OF IT and not have left this review but for the fact that we discovered some items missing from inside the van: my wife's $120 sunglasses and a device she had just bought that wireless connects her phone to the car stereo. She had it for two days and it was gone forever. So NOW I was in hot water with the wife because she had wanted me to send him away at the first sign of trouble and I didn't listen. I know Kris had been inside the van, and my first thought was he was upset at spending his entire Sunday to make $50 and decided to supplement the job. Maybe some new glasses to smooth things over with his own woman? But to be fair the tow truck driver theoretically could have done it as well. Those are the only two suspects. It was a terrible experience.

I had a brake job I did last weekend. I got air in the lines and my air gap device kept falling off…read moreso I needed a second person. I called, Kris picked up, gave me a price lower than what local shops were asking, came over and did a great job. This was after reading that first review here. I read that and couldn't help but laugh.

Had an appointment for an oil change. Was in and back out in 30 minutes, and the price was great…read more You guys rock!

Joe and Robert have always taken very good care of us. They are honest and dependable auto…read moremechanics. They are not afraid to tackle difficult repairs and their prices are very fair.

I recently had my vehicle serviced at Honest-1 Auto Care in Owatonna, and the entire experience was…read morenothing short of exceptional. The team provided top-notch experience from start to finish. Since I woundup needing two tires and couldn't drive the vehicle home, they gave me a ride hom and picked me up the next day when my vehicle was ready! Saved me a big headache on that one! If you're looking for an auto shop that values transparency, communication, customer convenience & satisfaction, I highly recommend giving them a try. This was certainly an easy and worry-free vehicle service experience! Thank you so much.

The best most honest garage around. I wouldn't take my car anywhere else. They keep you up to date…read moreas they diagnose and repair the car. Fair pricing and outstanding customer service.

I will 100% use Sweet Towing again if I need it!…read more I had called a different company around 4:30 PM to arrange a tow and was quoted 2 to 3 hours. At 7:3o PM, it was still not done. I received a call around 7:45 pm and was told they were on the way and I'd receive a text invoice shortly from them, and found out half an hour later (I had to call them, they did not call me) they were not and they got "Side tracked." Finally just after 9:00 PM, I called Sweets and they took care of it immediately - within the hour - and I canceled the other tow. Dave was so nice - both in his kindness and listening when I explained the situation I was dealing with and his understanding that it needed to be done quickly as night time as setting in. Excellent company!

son was stuck in the ditch during a blizzard and sweets was the only one willing to glet to him…read more stood by their word and got my son to safety. great service!

My go to car repair shop hands down for over 10 yrs now. Staff is great and very friendly.read more

We were driving through and we were slipping on the ice pretty bad and the other drivers were going…read morefast so we thought we should check it out. They took a look right away and sent us on our way as fast as they could!

Fast service! Super customer service! I would recommend them any time . With the cold weather it's…read morenice to be able to count of them !!

Great guys - very much appreciated the good humor and friendly faces after obviously having a bad…read moreday and needing there service

I have been a customer of Nick's auto repair for several years and have always been satisfied with…read morethe service. Don't hesitate to give them a try.