Has the privilege to cost this facility with my class. It's a large facility that conducts a…read morebattery of functions for the region and the US. Until my visit, I had somewhat of a negative view of the Red Cross (they kept calling me). After my visit my perspective changed to somewhat of a positive one. Information is key, and I'm glad to know that the Red Cross and its staff have chosen to make Douglasville their home. Very impressed with all the work that they do. We often take for granted their hard work, even though they continue to push forward without many people noticing their true value. What an amazing organization. Your blood is always needed and very seldom goes to waste. Many of my misconceptions were answered and now I'm an advocate for what you guys do. Thank you!

The Red Cross provides the critical service of supplying blood products…read more Everyone that is able to should donate blood. You or a loved one may need blood products at some time. This blood donation center makes donating blood easy and convenient.

This is regarding the Cumming Facility. One of the…read moretechnicians was coughing like they had TB. I provided my phone number 3 times and they still got it wrong. I question the infection control as they were touching everything. We had tablets to answer questions that were not wiped down. They missed my vein - I never gave blood as the pain of multiple attempts caused me to become congested and shooting pain in arm.

I haven't been able to donate for almost two months now because my pulse is too high after the fda…read morechanged their stuff for donations. Now someone's pulse has to be between 50-100 instead of 50-110

Beware of BIOLIFE ;-( Appears they think they're better than any other plasma collection…read morecompany. BioLife can go FUCK OFF! BioLife - Needs to seriously educate their staff! I was checking out BioLife on May 14th, told has to be 7 days from last visit to CLS was May 11th, told to return on May 18th. Spent 3+ hours becoming a new member at BioLife, after the full exam, getting drained and told to return on Wednesday 20th as that would be 2nd in 7 days. I return to BioLife on 20th, told I'm still popping up in system at CLS, so return on 22nd today. Now, told that because I have popped up 2 times as another center, I'm band from BioLife for every!!! That's there rules, not anyone else's rules. So I have only gave plasma once in 7 days (Monday to Monday is 6 days) but, because I checked in on 20th and the 14th (gave nothing, no blood test or plasma), just checked IN, I CAN'T go to BioLife Plasma every again! That's just dumb! All because there STAFF us not trained properly. Spoke with manager stephanie , and she apologizes and says we'll train her people!

The donation process itself is only supposed to take about 45 minutes, so these long wait times are…read moreunacceptable. I used to donate plasma and still make it to work at Georgia Tech on time. At this location, I'd end up missing work almost every time.

Use this referral code: "XRMG3SWMNI" when you go donate. Then activate igive rewards with your…read moredonor number.

Do not donate. After donation I fainted and incurred $12,000 worth of damage to face and teeth…read moredamage (a tooth with 2 chips, a scrapped tooth and another tooth who side came out the sock and I snapped back in), csl plasma refuse to give insurance info or make it right. I was hospitalized for hours and csl plasma did nothing about it. Went to csl plasma in clifton, nj, manager is Kimberly Perry. Kimberly Perry refused to give me csl plasma insurance information to make a claim. Do not go to csl plasma because they don't make it right.

Donate Today (11/29/10) from 1pm till 6pm. Each donation can touch or save the life of 3 people.read more

I've encountered one person who was less than friendly here. Otherwise staff is always…read moreprofessional, kind, and patient. There are facilities closer to my home, but I choose to come here because I am treated well.

I think this location has good employees who try to do their best with the situation they are…read moregiven. The problem I had is that after years of being a consistent donor, I was disqualified from being a donor because of a false positive on an HIV test. I understand the safety aspect, but once they hit you with one false positive, you are disqualified FOREVER from all blood product donations. I have been to a clinic for a rapid blood and saliva test and went to my primary care doctor for a more thorough lab test. All negative for HIV. I understand that this is because of laws that they did not make, but it is because of their error. I had over 250 donations logged with Grifols and now I can never donate again because of an error they made.

I'm currently standing in a line of 22 people waiting to donate. Management scheduled one person to…read moredo intake screening and instead of stepping in to help she just keeps walking back and forth, smacking gum, trying to look busy. I don't have any issues with the staff at this location, but management needs to do better or be replaced. There's absolutely no reason somebody should have to wait in line 2+ hours for intake.

My name is Anthony Graham and I would like to commend several employees at my Decatur GA, Memorial…read moreDrive location. Although CSL plasma is directly across the street from my house, I choose to walk two miles to go to the Decatur location. I've been donating there for 2 years and although I Don't always need the money, I enjoy going to your establishment. The personnel is exceptional, Zara, "who needs a promotion and leadership position, along with Paulette, Vicky, Jamaica, Kenji, Porsche, Tonya, Esther, Jareyll, Marcus, and everyone needs to be commended by the management and Corporate. The facility is clean, organized, and welcoming. I just wanted to say thank you to all of them. Also Tyler from Athens who was phenomenal. Thank you Octapharma Plasma and I will look forward to continuing my donations. Never will I step foot in CSL plasma again. Thanks guys! Sincerely, Anthony Graham

The site supervisor, Aaris, is extremely rude, argumentative, unprofessional, and lacks general…read morecare for donors. She consistently, has a disgusting attitude, especially towards black women. Literally, reported that my arm was in pain, and that area where needle was inserted was hurting! I asked to be restock in the opposite arm and she responded with an attitude, instead of giving the go ahead to be restuck. I explained it was a bad stick, which can happen. She explained she couldn't agree, because the machine was operating fine. She treated me like I was trash. She didn't try to assess, readjust or offer anything to relieve pain. I asked for an ice pack, and she still tried to argue. Saying my donation time would be extended? I had to ask for an ice pack with an assertive tone, as I was in pain. My machine ended up stopping and I had to be adjusted, restuck in another arm to complete my donation. Which was not a big deal, had Aaris actually listened or cared, it would have been resolved sooner! But she didn't! She chose racism over care of another human being. Her behavior needs to be investigated, she needs to be completely retrained!! There are so many great employees at this site, however she is the worst! Disgusting and out of tune with basic human decency! Better yet... because she knows better.. Transfer her to a site where she doesn't have to deal with black people or FIRE her!

this facility moves so slow. the techs spend more time talking and walking to from the back they…read morehave people waiting in line for over 35 minutes. the staffing here is very slow. i wish i could give negative reviews cause they would be negative 6. Please choose a different location.

Didn't even make it to the vitals or physical. Got denied based on my address alone. I live in a…read moreextended stay because my husband works there as maintenance and we have to live on site.

I spent 2.5 hours for my initial visit and then I was told to get something from my doctor's office…read moreand send to them. I did that the same day and haven't heard back from them since then. I've called and left messages and still no response. I guess there is no big need for Plasma right now.