The care is good. They will bleed u dry after the stops paying and refuse to give u options for…read morecheaper care. My mom paid out over $24,000 from December to the end of January for what. She got covid while at this place in December and the insurance refuse to pick up the cost for that month. They was under lockdown due to the cases of covid in there. Now they are sending me a bill for something that happened at the start of where she was paying for it 3 months ago. They refused to give her any option of any other care facility that would have been cheaper other than to go home. I knew that they was going to bleed my mother dry of any savings she had. Be warned of this place. Ask for any options after the insurance stops paying, find another place that is cheaper by half and do it before the insurance rans out.

Beautiful building and grounds. The atmosphere inside was very cheerful for the patients as well as…read morestaff.

The angry screaming woman called the police on me and told them I was trespassing. LOL…read more The truth is the angry screaming woman refused service because she didn't like the fact I wouldn't get on the table; I needed to sit in the chair as I was not feeling well due to a suspected ear infection. These people are angry that you're even there, and it's evident as soon as you walk in the front door. They provide masks and insist you wear them the entire time there. I was having trouble wearing a mask that long with the ear issue. Joe Biden says Covid is over. They must be addicted to those masks.

Went today for cough, everyone was kind from walking in the door to leaving. Listened to my current…read moresituation and responded. Did not wait long came early for web check in and was in before my on line appointment.

Few of the nurses are really nice, professional. Most are horrible, my wife has C-Diff which causes…read morediarrhea, she has a catheter and isn't mobile. I called the nurses station that my wife had pooped and needed to get clean up as she has really bad sores on her butt. I called at 10:15 it's 10:55. And finally a rude nurse arrives

Truly wonderful folks at this location. Always have someone walking in at the ER nagging about the…read morewait. Yet the lab tech's , nurse's and doctor's are hard at work. I find a lot of people are impatient. Folks expect everything right now. We are lucky for the medical care we receive in America. Think if you had to walk for two days to a clinic. Then wait another two days to be seen. Truly a lot of selfish and ungrateful folks in this great nation. Erlanger East is a wonderful place full of wonderful dedicated people. Thank you for your wonderful service of care.

i arrived promptly at 1:55 pm for my 2 pm appointment. One of the three receptionist checked me in…read moreeasily as I paid the $100 co-pay in cash. There was no other patients waiting in the reception area. I was escorted to a medical room at 2:06, and the medical assistant updated my medication list, weight etc. The NP named Mark, that I had been assigned to arrived with a trainee at 2:47 PM! No explanation why he was 47 minutes late. I find this unacceptable. And this was the second time he was late - the first time was the first time I met him. I made sure that I told the receptionist that he is running very behind, and that I would never be returning to this facility.

Dr. Jeremy Bruce was excellent with my husband on his hip replacement. When years later he was…read morelosing feeling in his arms and legs below the elbow and knees he could have tried to keep treating him, but insisted he go to a neurosurgeon. My husband went to the Neurosurgeon, and it was determined he had a spinal cord injury, and the main trunk nerve was compressed in his neck. He is on the slow road to mending I have to thank them both. Now my husband needs to have his other hip replacement done. I hope Dr. Bruce will be able to do that for him as well.

I was so impressed with the care I received at the Derm Center. I saw Autumn Newman, NP. She was…read morethorough and patient with all my questions and made sure I was educated on various treatment plans. It was also really nice because their office also has Botox and microneedling! The office was clean and there was coffee and water in the waiting room, and I didn't have to wait long for my appt. I received text messages before my appt so I knew what I needed to pay upfront which was nice. Highly recommend The Derm Center!

I followed my NP Emily Brewer over to this new practice from another office and absolutely love the…read morespace. Front desk is great, which is something you don't always find around here. I did wait a little longer than usual to see Emily, but the amount of time she spent in the room with me was much longer than the other office allowed her with clients. The space is clean, modern and welcoming. If you're looking for a dermatologist that listens and is a joy to see, highly recommend trying The Derm Center.

I had an appointment with Dr. Allan for AFIB and LVEF. He and his staff were great. Very prompt,…read moreprofessional and courteous. Dr. Alan was great. Prescribed news meds and a Echocardiogram.

Management and scheduling. I was charged a $50 no show fee when in fact I did show up and they made…read morea mistake and didn't schedule the correct procedure. They wanted to reschedule and charge me an additional $225 copay. That was unreasonable since it was their mistake. I left without rescheduling.I spoke with Bo Guffey, the Director of Operations and he pulled the recorded phone call when I scheduled and confirmed that I did in fact request the correct procedure but he thought that both the scheduler and I should share responsibility. He spoke with Sue Teeter the COO who agreed with him to not waive the fee. This was not the first bad experience I've had with this company. NEVER AGAIN!

Communicate...be more clear on what insurance you take, communicate with the damned doctor's…read moreoffice, ask before I wait 30 freaking minutes with my child sitting there in agony, I don't know, be less of billing center and more of a care oriented business provider. Eh, but I understand, screw my kid and his pain, we got office furniture, cable bills, aroma therapy, hardwood floors, and lease payments to make. They were gracious enough to have a self pay option ready to go though. Almost like they...no! No way they would do that. Would they? I guess I should have taken a selfie with my cash option since it is an imaging center. It was only twice what they charge my insurance which is odd since I thought is I paid cash it would be cheaper. Didn't even offer me any lube

I couldn't be more pleased with Dr. Wiles and his staff. He is very friendly and is my feet's best…read morefriend! My husband and I have both seen him a few times and we have never been disappointed with his care and treatment. After trying other podiatrists in Chattanooga, we will never go to anyone else for our feet issues.

Office staff not pleasant at all. The ladies were inconsiderate of patiences needs. Your well being…read moreand quality of life isn't important at all. Contacted the office for an appointment unable to walk. I feel people in health care should have common sense and empathy for the people they are providing care for. There are some great doctors in the city find one that will be concerned with your medical needs and educate you on diagnosis and treatment. This isn't one I would recommend or see again. If I could give zero star rating I would. Polite - 0, Courteous- 0 Care-0, Kind-0, Staff-0, Got Appointment with ease-0