Great experience here, I have no idea what Brenda is complaining about. Those are all common background questions they ask of every person including my white friends. But, you can't control other people playing the victim in every scenario. Anyways, they have great deals such as for your first month getting $100/donation. P.S. any needles that could potentially be non-sterile such as one on a needle gun, they don't allow a donation for 6 months due to the potential contraction of hepatitis. If you truly cared about helping people more than the money you'd understand that. read more

Let me start with, the staff that works here is great! They do a great job & i feel it goes unnoticed by your corporate office. I will say a few things im not happy about is the new payout they decided to just up & change all of a sudden for those who are on the tetanus program. I have literally missed out on my 2nd donation (not by choice), 3 weeks in a row, and with the new pay out im only getting 1/4 of what i was getting for my 2 donations. Its really kind of screwed me, as i spend money getting rides to & from to donate every week, and some. The other thing that im not happy about is how they started using scissors when you finish donating instead of the devices they used previously to seal off the blood in the tube being disconnected! I watched poor staff have blood spilled on them several times because of this, and to me i think its a huge hazard to the employees working not to mention patients coming in to donate. I really wanted to share this review because i have been donating for over 20years, and some of these changes are just not right with me. I will however give kuddos to the staff, they are hard working & always friendly to me in all of the years i have been coming to donate. They all deserve pay raises, and hope that the corporate office takes what im saying seriously, because it would be sad to lose good staff & donors as myself that have been continuously coming to donate and making you money! Thanks! read more

All the employees have been nothing but nice and professional when I have been there to donate. The quality of care and the type of care is kind and helpful. read more

Would not recommend for anyone with any health concern. I visited on a Monday around noon to donate and spent 3 hours of my time getting to the point of the physical. I was told they would contact my doctor. Ok I expected that. A week later I was told on phone I could not donate. Turns out they never even contacted my doctor like they were supposed to and said they did. Also they had me listed as having asthma which my doctors do not even have listed. So if you have any small health issues go to a company that will actually reach out to your doctors office and not make diagnoses up just to deny you. read more

wait time for someone to even acknowledge you is ridiculous. They are in NO hurry to help. I've been standing at the front desk for 10 minutes. Several employees have seen me yet no one wants to help. read more

They even let people in under the age of 18, which is so stupid. Mom came here to get her blood donated and I couldn't even go because of these people. read more

I highly recommend this business. It is a very clean medical facility. The staff is very nice and I have never had to wait there. Your 1st visit will take 3 hours because you need to be put into the system, watch a video, and take a physical before donating. After that, visits take around 60-90 minutes. Do not eat any fatty foods 24 hours before donating. read more

I went to the north building by the DMV the staff was absolutely amazing friendly faces the new donor fees are amazing and I hear it's a great place to work it's like being a paid super hero saving lives with every donation good job everyone read more

Kedplasma had always been great to me. I got engaged while I was still donating and the staff was so excited. Every time I came in the wanted to know how many more days, what's stressing me, and so forth. The staff was good at their job, I never had physical problems while donating. I really liked them all and the only time I saw a "problem" was disgruntled donors who were told they can donate for many different reasons. Kedplasma has a standard for their donors and they staff follow it and still respect people who don't meet it. read more

I went to give plasma at the center at 2002 N St. in Lincoln, NE as someone who's given plasma on and off for years at another plasma center, and when sticking me, they missed a vein and in their attempt to move the needle around and push it into a vein, the asst. manager pressed down very firmly on my arm (above the venipuncture area) for a prolonged period of time and caused a bad bruise to my arm, which I started to notice the next day. The asst. manager also pushed the needle quickly and deeper into my arm trying to push the needle into a vein and this caused a lot of pain for me, which I told him. He was not successful in getting a vein and he did not apologize to me for the pain he caused me, but he acted annoyed and tried to blame me that he couldn't get a vein, telling me I'm probably dehydrated and that's why the needle didn't go into a vein. I was annoyed with this and I did not give plasma but told him to take the needle out. No apology was made to me and when I left, I asked the women at the front desk who the regional manager was and how to contact this person and they wouldn't provide this to me, and although the manager came over and knew I asked for this, he only said her name was "Cindy" and he also wouldn't give me a way to contact this person. When I asked where their corporate headquarters was, they wouldn't provide this to me. So, I researched this on the internet and I sent an email to their director, Helen Nasser, at hnasser@kedplasmausa.com but she wouldn't respond back to me. And I sent an email to an email on their website at : USLegal@kedrion.com but whoever received this, also refused to respond back. So, I made a complaint with the BBB -- and in Kedplasma's response back, they lied and kept lying regarding the situation and the facts -- clearly to try to make themselves look good to the BBB. Kedplasma management said to the BBB that they apologized to me for this situation, but they did not; they said that I was complaining before this situation happened, although I was not (not even talking); and they said that they offered me the regional manager's phone no. and email but that I wouldn't take it. These were all lies, as I'm know Kedplasma management at the center knows but they told the BBB this anyway. It's obvious that they lack in integrity, do not respect donors, do not have donor's best interest in mind and will not take any responsibility of they do something wrong, inappropriate or that is harmful to a donor. I am aware that I was not the only donor who they caused a bruise to from how roughly they handle people. I would urge donors if they have a problem with Kedplasma to contact the Better Business Bureau and make a complaint or a review or to contact the Food and Drug Administration at: ocod@fda.hhs.gov. read more