Great experience. Was hesitant to go through because of the reviews I read. I went one night and…read morethey had just closed. Had bronchitis so I had to get back there the next morning. Everybody was super nice except lady wasn't talkative/friendly but overall a great experience. The nurse/PA was great. I wish this place could be my PCP.

We came in for a pre-screening appointment for surgery and we've waited an hour and 45 minutes to…read morebe seen when our appointment was made a week prior to this day along with them getting the paperwork the pre-screening paperwork in advance. It took over 21/2 hours to get this appointment done. This is the second time this has happened to my family at this location. It doesn't make sense to make an appointment, and it take all day.

When I saw the provider, they refused. Now I bet they charge me for Update…read moreI was originally feeling very upset and betrayed. But after I collected my thoughts and called back I was overwhelmed at how polite and helpful the staff were in listening and reaccommodating me. Shout out to Trinity, Bella, and Danielle! You turned a horrific experience into a positive one again and with your help, I was able to reschedule. I set up an appointment and had them confirm twice, initial call and follow-up call, that they would be willing and able to fill out some paperwork for me. When I saw the provider, they refused. Now I'm worried they'll charge me for treatment I didn't consent to. They may do great work based on their reviews, but this looks like a bait-and-switch tactic from my perspective. exam that I didn't ask for. They may do great work based on their reviews, but this looks like a bait and switch tactic from my perspective.

Worst medical experience my family has had in the area. Comminucation and billing is awful and…read moreDoctor Phillips rushed the procedure then disappeared for an hour when we were told he would be right there to discuss the procedure. After paying insane fees for a 20 minute procedure, the doctor schedules your follow up with an incompetent nurse practitioner named Jennie Johnson who is incapable of doing what she says she will. She stated she would order additional tests but never did. Does not respond at all to messages in the portal. Impossible to reach via phone. On top of the total lack of care for patients, they bill you above and beyond what they state while not even following through with obligations on their end. We do not go to the grocery store and pay for groceries that we never receive, why would we do that for medical care.

Online check in Quick…read moreTakes insurance Helpful staff Nice doctor Took xray and drained wound Sent prescription to local public

Online it says that it accepts my insurance and when I walked in that's when they told me that they…read moredon't. Tells me it 60 dollars and when I got done filling out paperwork then it was 160 dollars. So, I believe they really are out for the money and not your well being. Especially if you are out of state!

Don't come here if you have Medicaid and don't come here if you don't have a provider with them…read more This is unacceptable. This should have been on the website. I looked at the entire website last night and nowhere on it did it say I needed to be a patient with the doctor's office that they are attached to to be able to be seen at the urgent care center. Beware go elsewhere.

Urgent Care in Jacksonville/ Orange Park is has very caring Dr's and staff. They listen to your…read moreimmediate medical needs and concerns. They are professional and cover all medical concerns you have while there.

Let's start this by saying dentists make me nervous and I was referred here because I needed…read morespecial care. The ladies at front desk-totally welcoming and take your mind off of why your at the dentist. The dental assistants are amazing and very social and can totally carry on the front desk vibe of keeping your mind off the process. Yes I was nervous but it was not a horrible experience. Dr. Diane came in and what a wonderful destist-side-manner. Very explanatory and very meticulous and efficient at the same time After the shot of novocaine it was a few minutes to wait and then the doctor came back and it was out in less than a minute! WOW! This is a fantastic | place for anyone that needs a hand holding when they go to the dentist. It's a girl squad if that appeals to you and the ladies are a well oiled machine. You won't be disappointed in your care.

Rude front office staff. No follow up after care. Had complications and felt like they didn't care…read moreuntil husband called and insisted I was seen. Had infection.

This VA facility is very new, nice and well-staffed. The doctor that I saw and the nurse were very…read moreknowledgeable and the equipment they used was all brand new very high-tech stuff. This is where I go from now on, no wait to get in, very nice. VA health care is much better than most people think it is. I appreciate all that they do for me.

After experiencing many negative interactions elsewhere, I found this visit to be very pleasant…read more The staff was friendly and extremely helpful. From overhearing others nearby, it seemed that the quality of care also played a significant role in addressing our concerns.

I have been coming here almost a year and Dr. Catherine Featherstone has been fabulous with my…read morevariety of aches and pains. The office she maintains with her husband is very well run and I am always taken promptly. She also takes care of my "female exams" and is painless (thanks). This office has a calm relaxed atmosphere; while other seem very tense. Although they did not take insurance at first they now take the major ones in the area; as well as Medicare. I have seen Dr. Samuel once -- for an earache when his wife was out of the office and he prescribed some medicine which did wonders. You will find me with them for a long time. A couple who have 5 boys; 6 to 16 must have endless patience.

Actually zero stars....I'm new to Florida so looking for Doctors is crucial right now. I made an…read moreappointment a week ahead of time and received a courtesy call to remind me of the appointment. At the end of the call I said "thank you" and the girl just hung up! That was my first red flagI showed up for my appointment and I'm the only one there, a lady looks at me and looks back down at her computer, seriously, no good morning or anything, so I said it instead to get her attention, I'm not feeling it at this point. It did not even resemble a Dr's office at all. They took my records and ID and came back to say they didn't take my insurance, my insurance is very common and thru the military!! So I asked for my things back. I could hear the " "Dr." in the background around the corner telling the girls what to say, how unprofessional can you be!!!! I have never left a review like this but this can't be over looked. We want caring doctors so maybe it's a BLESSING that they turned me away I just wished I could have found that out before waiting on the appt, driving out there and putting up with attitudes!!