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    Recommended Reviews - Keefe Funeral Homes

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    DeVito Funeral Home

    DeVito Funeral Home

    4.8
    (11 reviews)

    I can't express how happy I was for using DeVito Funeral home to assist me in my dad funeral…read moreaffairs. His passing was unexpected and unplanned but DeVito was a big support every step of the way. When I first made calls to I had narrowed it down to DeVito's Watertown location and another local funeral home that my neighbors had used over the years. After my first phone call with Jonathan I felt immediately at ease and supported, I knew they were going to make me feel comfortable in arranging something that honored my father. No other funeral home I talked to made me feel that way. Any question I had I could easily email them and I would get an answer promptly. Jonathon was a huge support They were open about costs and no surprise billing I had been warned about at other funeral homes, and it was easy to stay in budget while simultaneously giving my father the send off he deserved. Can't speak more highly of them, and they will be my first recommendation to anyone in the area. If I ever need their services again, they will be my first call.

    I have forced myself to wait over a year to write this review so that it would not be overly…read morecolored by emotion. When my dad passed unexpectedly at home, we needed to make a quick decision. After a glance at Yelp reviews, we settled on DeVito because the other funeral home that had been mentioned by the police had one star. I am, however, slightly suspicious about a place that gets only five star reviews as well. I gave three stars because I can concur with other reviewers that the men we worked with were generally professional, responsive, and honest. Our family had some unique unexpected needs such as concern that a wedding ring had been lost, and DeVito did attend to these needs, which was much appreciated. The family clearly has a lot of experience in the business. If you have experience with death and are looking to do things in a fairly expected and "normal" way, this could be a good funeral home for you to choose. If this is your first experience with a funeral home, and if you approach death in any way that is less typical, or if you are needing a lot of patience and handholding, I would not recommend DeVito based on our experience. From when we initially chose not to do an immediate service in a funeral home, did not need assistance in writing an obituary, and did not want a special urn, and would be doing a celebration of life later, we felt that we were treated differently from the five star reviewers who might have done things more traditionally. I am now embarrassed at my ignorance, but at the time we did not realize that as a decorated Vietnam veteran, my dad was entitled to certain honors and benefits. While the gentleman we worked with was certainly aware of this because he asked us for the necessary information, including veteran status, in order to fill out forms, nothing was mentioned to us about these benefits. Perhaps this was because we were choosing not to do a traditional burial and other related elements, but this omission added to a general feeling of lack of respect in the tone toward us. The site says that they are available 24 hours. When I called late at night, feeling overwhelmed and concerned about some of the arrangements, expecting I would receive an answering service if no one was available, I was greeted by someone who sounded annoyed by being awakened and was not particularly helpful in that tough moment. Then this person said something to my family later about my late night call, which I feel should have been treated confidentially. All of this certainly was not helpful at such a tender time for my family. This funeral home clearly has a great deal of experience and is able to handle things expeditiously and professionally.But taking care of people's needs in the midst of one of the most difficult experiences they will ever have requires a level of heartfelt patience and support that I simply did not feel from DeVito. It seems from the reviews others did feel this in their experiences, which suggests to me that we may simply be outliers. But I still felt it was important to share this review. Even if someone makes different decisions from a more typical customer or if the people in the business do not agree with these decisions or understand them,,that customer of course still should be treated with the utmost respect under these circumstances. Instead, what we experienced was an undercurrent of feeling held at arm's length and as if we were an annoyance rather than customers who deserved compassion and care. While for funeral home operators death may be everyday business, for the one going through the passing of a loved one it is anything but that. You deserve to have a gentle tone and nonjudgmental respect of your decisions in this very demanding moment. I will always remember my dad as someone who communicated clearly and spoke with great respect for others but was also honest and not afraid to speak up when something was not as it should be. I seek to emulate him in writing this review. If you are uncertain about your choice, I highly recommend consulting with a local clergy member for recommendations of a funeral home that will provide genuine compassionate care at this challenging time. Finally, if you are reading this, although I don't know you, I am so sorry for what you're going through, and I want to let you know that you are not alone, and that you will find strength and comfort through the days ahead. While it may still be very hard, there is a light that will continue to guide you forward. You will make it through this and continue, in some way that is hard to explain, to have an ongoing relationship with your loved one, even if they are not here with you in the same way. They will always be with you, and nothing can take their love away from you or vice versa. I wish you much comfort and that you would feel surrounded by tangible love and clear guidance in your next steps. Bless you and your family.

    Rogers And Hutchins Funeral Home

    Rogers And Hutchins Funeral Home

    5.0
    (1 review)

    Some family and friends had recommended this Funeral Home during the passing of our relatives a few…read moreyears back, since then I have used the services of Rogers and Hutchins Funeral Home a few times and the care, compassion, patience and understanding that both Mr. Rogers and Mr. Hutchins showcase are so amazing and yet so difficult to explain in a review. This line of business I can only imagine is very difficult, but the way Mr. Hutchins presented himself during the arrangements, services and after the services made me and my family feel like he was part of our family. The entire staff was very polite, understood the difficult circumstances but at the same time had a level of caring and professionalism that seemed genuine. Just the small things that are very noticeable like assisting some of our older relatives up and down the stairs, assisting them with their cars. Small gestures like these aren't always noticed, but they go a long way for me, my wife and our family. The professionalism was outstanding; it made these difficult times much more manageable for my family and I. I will say that the parking situation can be difficult, especially the day of the funeral, but the staff was well organized, experienced and seemed to have handled the transportation situation well considering the location (Mass Ave in Arlington) and the time of day (work day morning). When the passing of a family member occurs, I will always use and strongly recommend the services of Rogers and Hutchins Funeral Home. When my wife and I were in that difficult and confusing situation a few years ago we were both nervous, intimidated and scared. We asked for help and assistance from family, they gave us the number and names; making that call removed so much of the anxiety and stress that go hand and hand with this difficult time. Most of my communications have been with Robert (Mr. Hutchins), Robert and Mr. Rogers are both very kind and know how to handle and work with families during these difficult times that we all have.

    From the owner: Since 1942 The Rogers Family has served Cambridge and its surrounding communities with the care and…read morecompassion that every family deserves. Rogers And Hutchins Funeral Home is a family owned and operated funeral home since 1942. Our professional and caring staff takes pride in providing quality and affordable funeral services that meet the special needs of your family. We offer a complete range of quality services from funerals to cremation services.

    Mount Auburn Cemetery

    Mount Auburn Cemetery

    4.8
    (145 reviews)

    By recommendation from my daughter for our last morning in Boston, we came to this gorgeously…read morelandscaped and well kept cemetery/green space. It is definitely the prettiest, greenest, most walk worthy cemetery I've ever seen! We stopped by the visitor center where a staff recommended a particular way to walk to the Washington tower in the middle and to see Isabella Gardner's grave by Auburn lake. We appreciated the windy, cloudy day with glimpses of sun for our adventure today. Several tombstones were guarded by statues of a favorite family dog. Many were clearly family plots. We climbed up the many winding stairs of the Washington tower for a breathtaking 360 degree panoramic view of Boston and of the greenery below. We'll be back! We only spent an hour here today but could've easily stayed 2-3 just exploring. Highly recommend!

    If you love history, people's stories, city views, and landscaping, go to Mount Auburn Cemetery…read more It's free to explore and only a short bus ride from Harvard. (I walked from campus in 20 minutes.) When you walk in, pop into the main building to use hr restroom and pick up maps of the cemetery. You'll learn the cemetery is the first one in the country intentionally designed as a garden/arboretum too. The map will guide you to monuments and memorials and notable burial sites to abolitionists like Charles Sumner and poets like Henry Wadsworth Longfellow. If it's open in the warmer months, climb the Washington Monument for a view of the city. It's closed during the winter, but the hill it's on still offers unobstructed views.

    Joyce Funeral Home

    Joyce Funeral Home

    5.0
    (16 reviews)

    Wonderful,sensitive, understanding during the hardest event for the family.All were understanding…read more Thank you

    Frank Joyce and his team at Joyce Funeral Home took tremendous care of my elderly mother in making…read moreand handling arrangements on my father's sudden passing - starting on the Sunday my father passed away, with Frank returning my call that very day. He met with my mother, myself, and another sibling for over 4 hours the next day to obtain the information needed and help my mother decide on her preferences. To be clear, not that much time was needed - but Frank listened attentively and caringly to our various stories and shared some of his own. From our meeting, Frank obtained enough information to put together a lovely draft obituary, which we then augmented. He patiently provided advice and guidance regarding the services to be held and the practicalities. Frank made everything easy - he provided a google drive link for us to upload photos, which his team turned into a video slideshow and digital banner for the wake, collage poster boards for the wake, pages in the guest book, etc. - however, he also offered to scan hard copy photos (even in frames) if that was all we had. They handled everything - even ordering the thank you notes - and it was all lovely - and were thoughtful of my mother's and the family wishes and added comforting touches (for example, arranging for the donation of particularly large flower displays post-service). When the date we selected for the funeral service conflicted with a mass that all (active) priests in the parish were required to attend, Frank reached out to a retired priest he knows to handle the service. I cannot say enough good things about Frank and Joyce Funeral Home.

    Keefe Funeral Homes

    Keefe Funeral Homes

    4.7
    (13 reviews)

    Largely speaking, the circumstances, under which one needs to choose a funeral home are quite…read moreunfortunate. In the case of my cousin, who died unexpectedly in his 30s, the tragedy was even greater. The circumstances and logistics involved in arranging for a very small friends and family gathering were significantly more complex, but Timothy, Keefe, and the entire team at Keefe Funeral Home went above and beyond to support our family. My only face-to-face contact was with Timothy, and all I can say is what a delightful, authentic and truly warm and caring individual. Would recommend to anyone who is looking for an extraordinary funeral home.

    I cannot express how accommodating and pleasing my experience with Keefe Funeral Home was recently…read morefor my mothers death. I had gone in months prior to prep with my sister but by the time it happened they remembered my choices & had them ready to confirm no changes. My sister was worried about costs so had opted to remove some options & they worked with us within budget. (My mother passed from Cancer and her insurance did not cover the private care we covered out of pocket so she wanted to ensure we did not get into more debt.) The option for wake from 3-7 was ideal on a Sunday night and Church at 11. My mother passed on Thursday but Arlington cemetery requires 2 days for which they originally said they were not going to accommodate us with burial Monday. Timothy drove down there to talk to a manager and was able to get us Monday after all. I wish I had taken all names of those that partook in our Wake & funeral services but Id like to whole heartily thank them all for such class & service. Everything was organized and not one hiccup for a loss we were not ready for at any age! Thanks again Tim, and everyone who was part of our mothers services - stellar support and true professionals. Our family would not recommend any other funeral home for such a delicate time and you need full coordination. God Bless you all

    Gately Funeral Home

    Gately Funeral Home

    4.1
    (13 reviews)

    We recently entrusted Gately Funeral Home with our mother's final arrangements, and we are…read moreprofoundly grateful for the exceptional care and compassion we received. From our very first call late on a Saturday night, Leo Spano responded promptly and guided us through every step with professionalism, patience, and kindness. Leo's attentiveness, knowledge, and genuine compassion made a difficult time easier for our family. He ensured that every detail--from the preparation and presentation to the church service and burial--was carried out beautifully. Our family wishes to sincerely thank Leo for his outstanding service and support. He is truly an invaluable member of the Gately Funeral Home team.

    Losing my father unexpectedly was one of the most difficult experiences of my life. However, Leo…read moreand the entire team at Gately Funeral Home provided an exceptional level of care and professionalism that brought our family great comfort during this painful time. From our very first meeting, it was clear that Leo is deeply dedicated to his work. He told us that he only has one opportunity to do things right, and he truly lived up to that promise. Leo was compassionate, honest, and transparent throughout the entire process. He never attempted to upsell us or pressure us into unnecessary purchases. Instead, he asked about our budget and helped us find ways to stay within it. He even mentioned that we could purchase certain items elsewhere, though he often offered better prices himself. His integrity and empathy were evident in every interaction. Leo provided his personal cell phone number and responded promptly to every question or concern we had. Because my father's passing was unexpected, he first had to go through the medical examiner. During that time, Leo kept us updated regularly and contacted me immediately once my father arrived at the funeral home. We felt confident that my father was being cared for with the utmost respect and dignity. The wake and funeral services were beautifully arranged. Since my father was a Navy veteran, Leo ensured that he received full military honors. When the two representatives performing the flag ceremony did not fold the flag correctly, Leo personally offered to have it redone properly and delivered it to my mother's home a few days later -- a gesture that meant a great deal to our family. At the cemetery, a miscommunication caused confusion regarding the burial plot. While the issue was ultimately with the cemetery, Leo went above and beyond once again, offering to bring my father back to the funeral home until everything was resolved. His concern and advocacy stood in stark contrast to the cemetery's suggestion to "leave the vault out overnight." Ultimately, the cemetery resolved the issue by removing a tree that was in the way -- something we thought would take months -- but thanks to Leo's persistence, it was completed within a week. I cannot thank Leo and the staff at Gately Funeral Home enough for their compassion, professionalism, and attention to detail. They treated our family with kindness and my father with the respect he deserved. I wholeheartedly recommend Gately Funeral Home to anyone in need of funeral services. They truly go above and beyond in every way.

    Keefe Funeral Homes - funeralservices - Updated June 2026

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