Largely speaking, the circumstances, under which one needs to choose a funeral home are quite unfortunate. In the case of my cousin, who died unexpectedly in his 30s, the tragedy was even greater. The circumstances and logistics involved in arranging for a very small friends and family gathering were significantly more complex, but Timothy, Keefe, and the entire team at Keefe Funeral Home went above and beyond to support our family. My only face-to-face contact was with Timothy, and all I can say is what a delightful, authentic and truly warm and caring individual. Would recommend to anyone who is looking for an extraordinary funeral home. read more

I cannot express how accommodating and pleasing my experience with Keefe Funeral Home was recently for my mothers death. I had gone in months prior to prep with my sister but by the time it happened they remembered my choices & had them ready to confirm no changes. My sister was worried about costs so had opted to remove some options & they worked with us within budget. (My mother passed from Cancer and her insurance did not cover the private care we covered out of pocket so she wanted to ensure we did not get into more debt.) The option for wake from 3-7 was ideal on a Sunday night and Church at 11. My mother passed on Thursday but Arlington cemetery requires 2 days for which they originally said they were not going to accommodate us with burial Monday. Timothy drove down there to talk to a manager and was able to get us Monday after all. I wish I had taken all names of those that partook in our Wake & funeral services but Id like to whole heartily thank them all for such class & service. Everything was organized and not one hiccup for a loss we were not ready for at any age! Thanks again Tim, and everyone who was part of our mothers services - stellar support and true professionals. Our family would not recommend any other funeral home for such a delicate time and you need full coordination. God Bless you all read more

I wish my family could have had the experience that everyonelse on these reviews had. Sadly due to lack of compassion and respect Rich refused to allow my wishes to have my young son say goodbye to his father in private and allow me to provide a respectful celebration and left me a voicemail after multiple calls and requests to make sure there was an urn and have a small private send off before his "graveside ceremony" that his step brother provided even though I advised them I would pay the extra. The voicemail I was left from Rich stated "all the Information I needed was on his obituary". Super class act. My young son walked up to the grave and said "why is my father in a box?!". This was after I had flowers made and brought them to the grave and laid them out myself just moments before the five minute ceremony started. I understand not all families are on good terms but my son was next of kin and our families wishes should've been listened to and we should've been allowed to have a say. Rich and Keefe Funeral Parlor I am so disappointed by your lack of support, respect and empathy for my young son and my families wishes that I will never forget this. read more

Keefe Funeral Homes is top notch! Their professionalism, empathy, guidance and genuine want to help make a difficult time easier to navigate is such a comfort. Over the last 14 years, I have called upon Tim and Chad for both of my parents. They have guided multiple friends and their families through the uncertain time it is when you lose a loved one. They have a way of making the process seamless when you feel everything is upside down with their compassion, the time they spend with you and support you receive. What Keefe Funeral Homes offers those at a time when nothing seems right and you don't know what to do; you don't learn in a course. It is in the way each generation has passed down by example. I wouldn't trust anyone else with those I love. Keefe Funeral Homes goes above and beyond for every person who reaches out to them. It always amazes me how you never notice their team during a service however the minute you look for someone their right there for you every time!! I have been so grateful to have them by my side when I needed them. read more

Tim Keefe guided me in planning my young Niece's funeral, his expertise and compassion made a deeply sad time easier. From planning the funeral to the cemetery service Keefe Funeral made sure everything requested was provided to us. Keefe's care to detail made the funeral special for my beautiful niece. Highly recommend Keefe Funeral Home. read more

Tim and family helped me navigate the most difficult task I have ever faced...laying my older sister down to rest. Keefe Funeral Home was encouraging and guided me every step of the way. Tim made me feel like family with his caring, understanding and compassion! I was not just a business deal or transaction...I asked so many questions and Tim was never bothered, he was always available for me and extremely patient, kind and helpful to me! I am completely serious when I say that I could have never gotten through all I had to do without Tim and family! Keefe Funeral Home is simply the BEST and I am forever grateful to them! read more

Keefe Funeral Home is a family owned funeral home that has served our families needs for many years. They have been attentive to our needs, caring, and compassionate. I would highly recommend them. read more

Tim, Chad, Tim et all were accommodating, respectful, helpful and intuitive. Our Dad died very suddenly in 2010 and they were able to walk us through not only their process but also what we would likely need both religiously and and legally. We did not consider any other choice for our Mom in 2013. The staff at Keefe gave us all the time we needed, walked us through the process, did not press us to spend more than we wanted (they even suggested a few money saving tactics) They handled everything before, during and after the services. At a time of stress and grief they were invaluable! read more

This was my first experience of losing a direct family member and arranging the funeral services. Keefe Funeral Home put me at ease during the entire process by giving great advice and emotional support. The price was reasonable and the wake service was nicely setup. Even after the service was over, they arranged for the urn to be brought to the cemetery. Everything was done professionally and in a timely manner. You can tell by the way everyone at Keefe Funeral Home carries themselves that they truly sympathize for your loss and not only doing business. read more

We utilized Keefe Funeral home after having a less than stellar experience with another funeral home down the road in Cambridge, MA. I am a young person (in my early 30's) and therefore have never planned a funeral before. Chad, the director, was extremely kind and instrumental in helping me through the process. They were always available by phone for questions (no busy signals or statements of "we'll have to call you back!" like the other place) and just so, so kind. On the day of, their service was EXCELLENT and they treated my family and visitors with such kindness and respect, it was unbelievable. I know Keefe is a family run establishment that has been around for years and I hope they continue to be. Thank you very much for everything, from the Jones family. read more

When my mother passed away in 2002, I had already been to Keefe's Funeral Home for a few services & also accompanied a friend when he made arrangements for his father's memorial services: also when my son's father passed away in 1997, "we" used a well known funeral home in the Central Square area, that my in-laws used because it had always been used for generations. Unfortunately, we had terrible experiences starting from day one at this other funeral home which were unnecessary - far from professional and worse - no sense of sympathy/empathy, so I knew that Keefe's would be the place for my mother and my expectations of their professional services were not let down and they went beyond my expectations: giving me/sister a bit of extra time for one grandchild of my mom's to get to my home. You see they had a time frame because my mother donated her brain to the MGH memory disorder clinic and one cannot let too much time pass. They spoke kindly as they kept reminding us that soon they would have to take her body. My nephew made it and also that extra time gave me precious moments to go in and out of the bedroom - to talk to or just hold my mother's hand, which stays with me today. I am sorry to have to put in a negative experience against another place regarding the subject matter - this is not a restaurant review, this a highly emotional service that is provided and because this service is used in/passed on through families and communities I feel it is very important not to rely on that alone. Condolences if your doing a search for funeral homes. read more

This was my first experience with Keefe Funeral Home. I had the pleasure of dealing directly with Tim Keefe. I have never dealt with such a caring, compassionate, empathic person as Tim. He did everything to make my loss easier for me. Although its very difficult to deal with a loss of a loved one Tim assured me he would make sure everything would be alright. Tim certainly was right about making things easier. I cannot thank Tim enough and I would recommend Keefe Funeral Home to everyone who has suffered a loss. Once again, thank you so much Tim for your endless time to make my loss easier to deal with. read more

My family's experience with Keefe Funeral Homes was nothing short of exceptional. We rate them 5 stars only because there is not an option for more stars! My dad passed away in Southern California unexpectedly and he had not made any arrangements in advance other than to tell us that he wanted to be buried in the Mt Auburn Cemetery on the Watertown/Cambridge border. When he died (at home) I searched the internet for funeral homes near this cemetery and gave Keefe Funeral Homes a call. I spoke with Tim Keefe and he helped lead me through the complicated but urgent process of figuring out how to get my dad from my parents house in California to Cambridge. Without going into details, let me just say that within 90 minutes they collected my dad, and the next time we were near my dad was days later at the Mt. Auburn Cemetery with his coffin draped in a US flag, with 3 uniformed servicemen ready to play taps and present the flag to my mom (my dad was drafted into the army in 1959 as a young doctor and served for just 2 years). Every last detail of the funeral was handled by Tim Keefe and his co-workers, including arranging for a rabbi to perform the service, and advising me on everything from death certificates to coffins. It was Tim who out of the blue asked if my dad had served in the military, as the federal government apparently guarantees the free "taps and flag presentation" service for all deceased veterans. At a time of high vulnerability for my mom and me, Tim also showed exceptional tact in presenting cost options for various services, and the total cost for everything arranged by Tim was quite reasonable. Overall I can say that I recommend Keefe Funeral Services with the highest possible enthusiasm. Hard to find a company like this in this day and age. read more