I don't go to cleaners often, so checking YELP reviews, I chose B&U after reading they had a drive…read morethrough. Tremendous service both dropping off and picking up. The entire transaction took maybe five (5) minutes and I never left the AC in my car, a giant advantage in 100F Conroe, TX! And clothes looked great!

I have been exclusively using their services for a long while and am very happy with them. I highly…read morerecommend

Took in two handknit afghans. Cleaning was exceptional and returned in perfect condition. Going…read moreto take 3 winter coats as soon as it gets warmer. The woman that helped me was very helful and friendly.

I only go about twice a year with big loads, but they always take care of me and the clothes of…read morecourse!

Love, Love The Laundry Fairy!! It's been years, shes a life saver. Excellent service,read more

We love Laundry Fairy!! It is so convenient! The staff are all amazing and they take the time to…read morecare about their customers!!

Fantastic customer service with the best value I have been able to find in the area. Plus they…read moreoffer a military discount to vets.

Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

We have been long term customers but will not be returning. Poor quality results and sent my pants…read moreback because they continue to put in a crease no matter what the tag says. Went to pick up order and they sent my pants to another cleaners!!! Still have not heard back... we are done!! Pricing is ridiculous!!

This location has been top notch. I've used this cleaners during my stay in The Woodlands and have…read morehad great service and care for my shirts. Zana provides really great service and knows customer's names. They always send a text asking to rate their service which has always been great.

We were waiting for our appliances to arrive so we found this location on Yelp .. I was pleasantly…read moresurprised with how well maintained and clean this business is. I also appreciated the family friendly music playing and wholesome, relaxing atmosphere. If I ever need to launder an extra large comforter or bulky blankets in the future, I'll definitely choose this location over any other in the area (our other experiences before finding this one were way less than ideal, to put it nicely)

There is no one here to speak to about the washer not opening. We have called every number on the…read morewebsite and on the signs in the store and it's AI. Our laundry is stuck in the washer and we have to work tomorrow morning. ​

I called about being overcharged. For the first time I was told part of my total on the receipt…read moreincluded a 4.79 delivery fee. No where on the website does it say the delivery costs extra. I thought it was part of the delivery program. Not extra. The receipt also does not break down the cost. I see a subtotal, tax, total. NOT a delivery fee. When did this happen?????????????????????

This dry cleaner did a good job and customer service was great. Also a nice location. I removed a…read morestar because the price was crazy and they said they have no pricing list. I downloaded a 50% off coupon which is what made my total around $80 vs $160. I brought in a knee length dress, 3 sweaters, and 2 pairs of pants. Again, not having a price list doesn't make sense to me. I will go back when I have coupons.