The place is large, clean and well-equipped enough to handle busy times…read more The staff is professional and helpful and I never had problems in my month of weekly visits. It costs a bit to do 3-4 loads of laundry,(I spent about 20) but it was worth it to have a clean, quiet place.

Came in today for a huge load. The place is clean and quiet. Only a few people in. The staff keeps…read morethis place clean and maintained the washers and dryers at all times. The staffs are very kind and pleasant. One lady we enjoy chatting to is very sweet and attentive. They do have specials and will let you know so their patrons can take advantage of the deals. I recommend this plac

I don't go to cleaners often, so checking YELP reviews, I chose B&U after reading they had a drive…read morethrough. Tremendous service both dropping off and picking up. The entire transaction took maybe five (5) minutes and I never left the AC in my car, a giant advantage in 100F Conroe, TX! And clothes looked great!

I have been exclusively using their services for a long while and am very happy with them. I highly…read morerecommend

Took in two handknit afghans. Cleaning was exceptional and returned in perfect condition. Going…read moreto take 3 winter coats as soon as it gets warmer. The woman that helped me was very helful and friendly.

I only go about twice a year with big loads, but they always take care of me and the clothes of…read morecourse!

Love, Love The Laundry Fairy!! It's been years, shes a life saver. Excellent service,read more

We love Laundry Fairy!! It is so convenient! The staff are all amazing and they take the time to…read morecare about their customers!!

Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

Priced well, very quick, great quality and super friendly. Will be going back every timeread more

We have been long term customers but will not be returning. Poor quality results and sent my pants…read moreback because they continue to put in a crease no matter what the tag says. Went to pick up order and they sent my pants to another cleaners!!! Still have not heard back... we are done!! Pricing is ridiculous!!

This location has been top notch. I've used this cleaners during my stay in The Woodlands and have…read morehad great service and care for my shirts. Zana provides really great service and knows customer's names. They always send a text asking to rate their service which has always been great.

We were waiting for our appliances to arrive so we found this location on Yelp .. I was pleasantly…read moresurprised with how well maintained and clean this business is. I also appreciated the family friendly music playing and wholesome, relaxing atmosphere. If I ever need to launder an extra large comforter or bulky blankets in the future, I'll definitely choose this location over any other in the area (our other experiences before finding this one were way less than ideal, to put it nicely)

Needed to get our laundry done for the last leg of our cross country trip. They had huge machines…read moreand we were able to put everything in one. It was 6.75 to wash and 1.50 for dryers. Place was clean enough. They have a vending machine if you need soaps and fabric softener. Open till 11 at night.

I called about being overcharged. For the first time I was told part of my total on the receipt…read moreincluded a 4.79 delivery fee. No where on the website does it say the delivery costs extra. I thought it was part of the delivery program. Not extra. The receipt also does not break down the cost. I see a subtotal, tax, total. NOT a delivery fee. When did this happen?????????????????????

This dry cleaner did a good job and customer service was great. Also a nice location. I removed a…read morestar because the price was crazy and they said they have no pricing list. I downloaded a 50% off coupon which is what made my total around $80 vs $160. I brought in a knee length dress, 3 sweaters, and 2 pairs of pants. Again, not having a price list doesn't make sense to me. I will go back when I have coupons.

Today marks the end of my five-year relationship with Time Cleaners…read more The conclusion began with a phone call on Tuesday afternoon, notifying me that a pair of pants I had dropped off last year had been "magically" found. This was after I had inquired about them three times over the course of the year, only to be repeatedly told they never had my dress pants. Now, a year later, they inform me that the pants are ready for pickup, along with the other items I dropped off just a week ago. I expected to be greeted with empathy, an apology for their mistake, and perhaps even a gesture of goodwill by waiving the charge for the pants they had misplaced and insisted they never had. Instead, when I entered the business, there was no friendly greeting, which was disappointing but unsurprising given the employees' strictly business-like approach. I mentioned the call about the pants they accused me of not dropping off, only to suddenly find them after my third inquiry. I then asked if I still needed to pay, considering they had temporarily lost the item. It's just $3 we're talking about, but good customer service would have included an apology and accountability for their mistake. Instead, the young man behind the counter simply stated, "You still have to pay for it." So, I did--but at least acknowledge the error. If you're looking for good customer service, you won't find it here. And based on some reviews, their quality doesn't back up their "business-like mindset" either. With so many other dry cleaning services available, there's no need to bother with this place.

Great service. Quick service! Always satisfied with their service and pricing! Highly recommended.read more