We were looking to replace two Omnia leather sofas that we had purchased 18 years ago. After some…read moreresearch we came across Ideal Furniture and owner Jerry Burdick. This is not your typical big name swarm all over furniture store. They work with you to achieve your desired selection and financial goals. Actually gave us a bit of history in where and how the manufacturer purchases their fine leathers for their furniture. Actually, delivered the two sofas 2 weeks ahead of schedule. The delivery service was exceptional in removing all the protective foam and plastic to include setting up the pieces and removing the old sofas. In summary, we couldn't be happier with our new furnishings and the great job that Jerry and his team provided. Bob K

Please, if you are considering buying from Ideal Furniture.... Think again…read more We bought about 30k of furniture from them. Our 17k sectional came with a lifetime warranty. We have had it less than 3 years. The cushions have flattened, the springs have broke and the frame has bent. We have no young kids or large animals. Called the owners 19 times. Half of those time they never answered. Finally after 6 weeks they sent someone out to look at the furniture. He said of yes, we will fix it, it has a lifetime warranty. 4 months later and still not fixed. I called and called and got the same answer.... It's just taking a bit longer than expected. Finally after 5 months they called. Said the parts are in but, it's a third party company coming out to fix it and that's an additional charge. What! Really, 6 months waiting, 19 phone calls, a lifetime warranty and now we have an additional charge. NO thank you. Owner then sent me a text saying they would "eat" the cost of fixing it because it took 6 months to get the parts. However; she said the manufacturer told her the springs are not bent. So those wouldn't be fixed. We had to buy a seat pad to place on top of the one recliner so we don't sink onto the floor. No one from their company came out to even look at the problem. It's always a third party. Please, please do your research on this company. I'm not the only one with a bad experience. I'd give a zero star if I could

Let's face it, after becoming attached to a mattress for years the last thing you want to do is go…read moreout and find another one when it wears out, well I did. Once I found the one I liked I price shopped and went to all the different mattress stores. Best Mattress was by far the best price and the customer service provided by Angelie made it real easy to do the transaction here. Of course I couldn't just leave with the mattress but I also had to buy a couple pillows. All in all there's certain places that you enjoy doing business with and this was definitely one of them. Thank you Angelie and Best Mattress, Customer for life

I just purchased the most amazing mattress and had the best sales experience. I highly recommend…read moreseeing Anjoly Roman! She is pleasant, knowledgeable about her trade and personable. She made it such a fun experience. If you need a new mattress, go see her! She also gave me a great deal! Thank you again!

Chris is the best he was very helpful and didn't rush us. Would definitely recommend to everyoneread more

Chris Bolin uses pure deceptive sales tactics. We purchased a $5k set up which he promised was all…read morereturnable in the sleep trial if we didn't want it. We called in to have that honored and he tells us that he can't accept the return on the adjustable bases and he left a note on our receipt about it after the purchase was made. He never once told us this when swarming us in the show room begging us to buy with him. My wife and I both asked if everything was returnable multiple times for reassurance before such a large purchase and he swore up and down to us both that everything was returnable. Now that he has made his commission, his whole time has changed. We contacted corporate and they advised us to not communicate with him anymore now and led us to another store that is making everything correct for us by what he promised originally. For everything that man promised us, it sure does suck to see people like him still prey about and say anything to make a sale in their favor. I guess we should have known something was wrong about him when the blind association walked in to try and earn donations while we were there and he cut the man off at every sentence and was just plain rude how he rushed him out so he could continue making the sale he lied to us on. Mattress firms have great selections all about. Do not waste your time at this one though. The manager Chris Bolin is a deceptive rude and pompous person who has no business in a business with a reputation for honest sales. Men like this unfairly drive the value of stores like this down. Hopefully they find someone with a more suitable approach to the public to lead that office before Chris keeps pushing away customers

Tammy was amazing! She took her time answering all our questions and she pointed out facts about…read morethe mattress we thought we wanted, that the other 5 places we had been, failed to mention. In the end, we got a fantastic mattress for a great price and it was delivered in less than 24 hours from when we purchased it!

Working with Preston was such a great experience! He was incredibly friendly, easygoing, and made…read morethe process simple from start to finish. I really appreciated his help and would confidently refer anyone to him for mattress shopping.

From the moment we walked in the store, I knew this was where we weee going to purchase a new bed…read more We were greeted warmly by George and he asked what we were looking for and pointed us in the right direction. He didn't hover over us like some do and gave us time to browse on our own but nearby when we had questions. He's so knowledgeable about all of their products. I had an event to attend and we were still researching and doing price comparisons; but asked George his schedule because I knew we would be back. He is very helpful and we felt comfortable with him. He has worked for the company for a while and I felt that he genuinely believes in what he's selling. He got my number and said I could reach out to him with any questions. A few days later I ended up texting him and asking several questions all of which he kindly answered. We did return and purchased a bed, adjustable base, and furniture- bed frame and headboard, which they have many styles online. The furniture was delivered by FedEx and that was a fiasco, they delivered to the wrong house, their fault. The furniture is good quality and looked as pictured online. The guys that delivered the bed and base were wonderful- professional and helpful, showing us how the adjustable base worked. They arrived promptly at the allotted time. The store is located on Eastern and Silverado Ranch, next to Target with plenty of parking. If you are in the market for a new bed, I highly recommend this Mattress Firm location, and especially George, he goes above and beyond with excellent customer service!

I wanted to share the amazing experience we had with Rigo today! We're about to move and wanted to…read moreupgrade from our current queen set-up to a king. My fiancé has also been having a ton of issues with his back and pain in general, so we were looking for options that could address that specifically. Rigo provided a lot of help on what we should and should not be looking for. He also listened to our budget and preferences as we were browsing. Shout-out to Rigo for the top-notch customer service. We can't wait for our new bed to arrive on Tuesday!

We just bought our son a new mattress for his 18th birthday and we couldn't have had a better…read moreexperience! Tami worked with us and we left very satisfied with our deal! I am happy that my son will have a nice mattress to sleep on while he goes to college! I hope he can feel well rested and get good grades! Thank you Tami!

The truth is in the name, amazing experience ! The store manager, Preston was extremely helpful…read moreand welcoming ! I left with a purchase and recommend to those seeking a good nights sleep .

Highly recommend Bob's Furniture! Went browsing and was greeted by Charlie. He wasn't pushy, or too…read more"salesy." Great sectional selection and music playing

Don't buy this cheap furniture. They don't back the products they sell. They don't even honor their…read morewarranty. We bought patio furniture for our new house. We also purchased the warranty for the cushions. Within 6 months the cushions began to split when people sat on it. The material was cheap and obviously not for outdoor use. I just want to add that we kept the furniture covered when not in use. We called on the warranty to get the cushions fixed and it was DENIED! After going around and around with them for months we finally called the store to buy new cushions for that set. But surprise surprise it was discontinued! We had to take them to an outside source to get reupholster which cost us another $1,500 out of our pockets, on top of the $3000 we paid for them in the first place. Very disappointed with our experience at Bob's Discount Furniture. I wish we had just driven past this store and bought patio furniture from a reputable place. Never again. There is a question on here on what could improve? Back your products! Back your warranties! Hire professional people to handle problems.

We visited many mattress stores while trying to find the right bed, but honestly--Leslie (aka…read moreButtercup) at Mattress Firm was the reason we came back here to buy. She was so friendly, patient, and genuinely helpful without ever being pushy. She really took the time to listen to what we needed and made the whole process easy and fun. After meeting her, no other store even compared. We're so happy with our mattress and so glad we got to work with her. Highly recommend asking for Leslie if you're shopping for a mattress!

BEWARE of the very expensive deluxe adjustable base . The ones that recline and come up so you can…read moresit up. They get stuck and you can't get them to go back down . The manager at the store in Henderson NV on Marks street Chris will avoid your calls at all cost , once you buy it your on your own He was not helpful at all The company you deal with will send you a part eventually then you have to call back again and wait for ever for a tech . have not been able to sleep in my new bed for over two weeks Base is crap Do yourself a favor buy the base from Costco . Costco will replace right away