I know the struggle that Tiffany is going through. She told me. That is why I drove her back home…read moreafter she was complete so that she didn't have to spend money on an Uber. If you look at my review and actually read it, I don't say anything bad about her. My review is based on your lack of communication. If you look at that timeframe on the photo, that says "8-10", do you see the date? It says 1 June. At no time did you or your agent, clarify the time for 8 June which was the only day I requested your service. ** you are the one who quoted me $150 for my 2 bath, kitchen request. If you look at the picture, it says "pet friendly" products and in the details section it states "pet friendly home". Nowhere in your communication does it say $35 pet fee. How are now coming back to act like a victim? Again this yet another example of your lack of attention to detail. Stop trying to blame me for your lack of understanding. I was clear.

I communicated with Amanda. I needed a clean out for a move…read moreand she accommodated me. I had 1000 sq ft & was quoted $200. After she got there, she texted me, "normally this would cost $250 plus a $35 pet fee, but we'll do it for $200." Ok... no mention of "pet fee" previously, & I'm not sure why they said that after giving me the quote. Anyway, I was at the place the night before the clean & told her I didn't have enough room in my car to get the rest of the food out of the freezer. I TOLD HER TO LEAVE THE FOOD IN THE FREEZER & I WOULD PICK IT UP THE NEXT DAY WHEN I CAME TO INSPECT THE CLEAN & PAY HER. When I got there, all my food was gone! They threw it out! DID NOT FOLLOW MY INSTRUCTIONS. I was very mad, that was a lot of money in food! Then, she told me that while the 2 of them were cleaning, she left the KEY in the front door, which was open while they were taking trash out. She said a young black man wandered into the house, said he wanted to look around, & she let him! After he left, the key was missing & she couldn't find it anywhere! I told her how foolish it was to let a strange man come in, he could've hurt them, and he stole the key, which meant the locks would need to be changed! Luckily for me the owner was too cheap to change the locks so I wasn't charged for that; had I been, I would've had to deduct it from her fee. They did a good job, but had to come back because they hadn't swept off the patios or cleaned some paper that was stuck to the floor. They definitely need to step up their security & follow directions better, but I gave them 4 stars cuz they worked their asses off & the place was spotless afterward. In response to THEIR response, THERE WAS NO CAT FECES ANYWHERE IN THE HOUSE. Some litter on the floor, BUT NO FECES ANYWHERE. I don't appreciate that remark!

I found The Cleaning Maids through a Yelp Service Request & they got back quite promptly! I was…read moretexting with a live person which is what made me eventually decide to go with them over the other services that reached out. I want to address the -1 star immediately, this is due to price alone. In Miami, I booked a Move-out Clean and it was $315 - they were amazing and the home was about 1,700 SqFt (3 BR 2.5 Bth) - Move Outs cleans are ROUGH for sure. Here I booked a Move-in Clean, mostly for construction clean up and it was $370 for a 1,017 SqFt (2 BR 2 Bth) IMO the work was way lighter and I was quite shocked but they did do a great job. Some of the cleaners left steaks on the bathroom floors which easily show footprints but other than that I think the house looks amazing, I am still just getting over the sticker shock I guess.- I do apologize for the -1 star but I can't seem to get over the huge price difference for the home size and work required. The Cleaning Maids were Phenomenal - clear, concise communication, got in and out - sent me photos, and payment was a breeze - I would definitely use them again however, I think I would be shopping around first - again this is solely due to the pricing of services but maybe this is a higher-priced area...for cleaning..... I'm not sure so I can't say for certain.

Daniel and his team are absolutely amazing. From the timely reply on an initial quote and first…read morecleaning-nothing but a wonderful experience. Super professional and they do an amazing job- they are the cleaning service to work with in Pensacola!

My home looks AWESOME!! She fit me in when she was already full of homes to clean. Reliable,…read moreTrustworthy. Randi cleans everything very clean.

Randi knows the what, when, why, and how. She arrived on time. Her work ethic is as everyone's…read moreshould be, very good. She comes thoroughly prepared, bringing the kinds of products we need for sensitivities. Her demeanor is respectful, helpful, flexible, and refreshingly professional. She stayed all day in order to complete the cleaning of a large house for the first-time visit. Randi will serve your needs well; if she proves to be consistent with our initial meeting. I will be grateful to have her back again.

The cleaning fee charge of $350. was not worth the work performed. A list was provided of the work…read moreto be included but I'm guessing it wasn't completeIy checked off given that a lot of basic items were left dirty / dusty. I don't know what took 4 hrs. to clean but lessoned learned, if you want something done right, you got to do it yourself.

Quality of work was great very professional and timely. Would highly recommend. Looking forward to…read morebooking again. Great work!

They made us feel so comfortable with our buildings level of cleanliness. Even during COVID-19…read more Staff was very professional and knowledgeable.

From the owner: ServiceMaster Clean is committed to providing a healthy work environment for your customers and…read moreemployees. We offer a variety of customizable cleaning options designed for your specific needs. Whether it's one building or several, our goal is to make your business shine with our higher standard of clean.

Great communication and was willing to work with me on a schedule. I was not quite ready at the…read morescheduled time and Gary was willing to move the time back an hour to accommodate me. Would definitely hire again if I stayed in the area. Quick and efficient cleaning my carpet.

From the owner: Wallace Floor Care Specialist janitorial service is a family-owned and operated commercial office…read moreand residential cleaning company. We have been providing janitorial services to businesses for over 40 years. We are not a large company that typically overlooks our client's need for dependable & quality service. This is the reason we localize our services too only a few so that we may provide better customer service and maintain close contact with our staff and clients. Plus we only use the resources of all lines of cleaning Green products that are environmentally safe.​ Our Services You can count on Wallace Floor Care Specialist Janitorial Services to provide you with the highest quality cleaning for your office, business or home. Whether you need daily, weekly, bi-weekly, or one-time cleaning-contact Wallace Floor Care Specialist Janitorial Services for additional details today. We have the ability and resources to use all lines of cleaning products and are able to provide programs to fit every client's needs and requests. All clients receive a monthly progress request to check on client satisfaction. This will be done either in person or by email. We want and depend on our clients' feedback so that we can communicate your issues to our staff. Please feel free to use our Q&A survey on our website too.