Overall things looked very nice when finished up with cleaning. However throughout the day I…read morenoticed areas I would have cleaned more thoroughly. However being first time she did just fine. Very pleasant, nice to talk with lady. Thank you!

From the owner: Megan’s Top Tier Cleaning Services LLC stands out by delivering detailed, dependable, and…read morepersonalized cleaning that most companies simply don’t offer. I take the time to clean your home the right way—deep cleaning, Airbnb turnovers, move-outs, and recurring maintenance with unmatched detail and care. Reliable, friendly, and truly top-tier service every visit.

Randi knows the what, when, why, and how. She arrived on time. Her work ethic is as everyone's…read moreshould be, very good. She comes thoroughly prepared, bringing the kinds of products we need for sensitivities. Her demeanor is respectful, helpful, flexible, and refreshingly professional. She stayed all day in order to complete the cleaning of a large house for the first-time visit. Randi will serve your needs well; if she proves to be consistent with our initial meeting. I will be grateful to have her back again.

Randi and her team did a fantastic job deep cleaning my home. I needed some special attention in my…read moreovens and under my fridge/freezer. Randi was clear about what she could do and couldn't do and it turned out great! She and her team provided wonderful attention to detail and I appreciated the fair rate. The Clean Touch team did not disappoint. I will be recommending them to others!

I know the struggle that Tiffany is going through. She told me. That is why I drove her back home…read moreafter she was complete so that she didn't have to spend money on an Uber. If you look at my review and actually read it, I don't say anything bad about her. My review is based on your lack of communication. If you look at that timeframe on the photo, that says "8-10", do you see the date? It says 1 June. At no time did you or your agent, clarify the time for 8 June which was the only day I requested your service. ** you are the one who quoted me $150 for my 2 bath, kitchen request. If you look at the picture, it says "pet friendly" products and in the details section it states "pet friendly home". Nowhere in your communication does it say $35 pet fee. How are now coming back to act like a victim? Again this yet another example of your lack of attention to detail. Stop trying to blame me for your lack of understanding. I was clear.

I communicated with Amanda. I needed a clean out for a move…read moreand she accommodated me. I had 1000 sq ft & was quoted $200. After she got there, she texted me, "normally this would cost $250 plus a $35 pet fee, but we'll do it for $200." Ok... no mention of "pet fee" previously, & I'm not sure why they said that after giving me the quote. Anyway, I was at the place the night before the clean & told her I didn't have enough room in my car to get the rest of the food out of the freezer. I TOLD HER TO LEAVE THE FOOD IN THE FREEZER & I WOULD PICK IT UP THE NEXT DAY WHEN I CAME TO INSPECT THE CLEAN & PAY HER. When I got there, all my food was gone! They threw it out! DID NOT FOLLOW MY INSTRUCTIONS. I was very mad, that was a lot of money in food! Then, she told me that while the 2 of them were cleaning, she left the KEY in the front door, which was open while they were taking trash out. She said a young black man wandered into the house, said he wanted to look around, & she let him! After he left, the key was missing & she couldn't find it anywhere! I told her how foolish it was to let a strange man come in, he could've hurt them, and he stole the key, which meant the locks would need to be changed! Luckily for me the owner was too cheap to change the locks so I wasn't charged for that; had I been, I would've had to deduct it from her fee. They did a good job, but had to come back because they hadn't swept off the patios or cleaned some paper that was stuck to the floor. They definitely need to step up their security & follow directions better, but I gave them 4 stars cuz they worked their asses off & the place was spotless afterward. In response to THEIR response, THERE WAS NO CAT FECES ANYWHERE IN THE HOUSE. Some litter on the floor, BUT NO FECES ANYWHERE. I don't appreciate that remark!

I found The Cleaning Maids through a Yelp Service Request & they got back quite promptly! I was…read moretexting with a live person which is what made me eventually decide to go with them over the other services that reached out. I want to address the -1 star immediately, this is due to price alone. In Miami, I booked a Move-out Clean and it was $315 - they were amazing and the home was about 1,700 SqFt (3 BR 2.5 Bth) - Move Outs cleans are ROUGH for sure. Here I booked a Move-in Clean, mostly for construction clean up and it was $370 for a 1,017 SqFt (2 BR 2 Bth) IMO the work was way lighter and I was quite shocked but they did do a great job. Some of the cleaners left steaks on the bathroom floors which easily show footprints but other than that I think the house looks amazing, I am still just getting over the sticker shock I guess.- I do apologize for the -1 star but I can't seem to get over the huge price difference for the home size and work required. The Cleaning Maids were Phenomenal - clear, concise communication, got in and out - sent me photos, and payment was a breeze - I would definitely use them again however, I think I would be shopping around first - again this is solely due to the pricing of services but maybe this is a higher-priced area...for cleaning..... I'm not sure so I can't say for certain.

Daniel and his team are absolutely amazing. From the timely reply on an initial quote and first…read morecleaning-nothing but a wonderful experience. Super professional and they do an amazing job- they are the cleaning service to work with in Pensacola!

i needed a deep cleaning followed by routine cleaning. The level of service is unmatched…read more Everyone from the office person to the cleaning teams. Amanda one of the housekeepers is PHENOMENAL! I have been with them off and on for over 20yrs.

Great service Connie is wonderful have used for over a year no issues would highly recommend for…read moreall your house hold cleaning

The team was so wonderful. They saved my Persian rug. Thankyou for your quality of care,…read moreprofessionalism and service. I can't say enough. I will never use anyone other than Elite Services Quality Clean.

Having my entire home carpet cleaned and stretch today. Elite is doing an outstanding job can't…read moresay enough on the service being provided. So much attention to detail on each step they have you review each the process to ensure it's what the customer is looking for. Elite will be my go to company for all cleaning service. Brett and Lateef was my tech for today happy with their service. Thank you Elite

Worse company to work for & to get service from. They all act like they're properly cleaning, but…read morethey use nasty rags to clean toilets. There is nothing clean about them. They act like their Christians but nothing of God is in them. Very racist, rude people. Don't work, or do business with them.

From the owner: We customize our services so that we make sure we always take care of your problem spots, and our…read moreteam communicates as often as you would like to ensure you are receiving optimal service.

The cleaning fee charge of $350. was not worth the work performed. A list was provided of the work…read moreto be included but I'm guessing it wasn't completeIy checked off given that a lot of basic items were left dirty / dusty. I don't know what took 4 hrs. to clean but lessoned learned, if you want something done right, you got to do it yourself.

Quality of work was great very professional and timely. Would highly recommend. Looking forward to…read morebooking again. Great work!