They arrived on time and did a terrific job cleaning some very stained and dirty carpets…read more I would highly recommend them.

Jeff and his brother did an amazing job. My husband couldn't believe how great our 20 year old…read morecouches looked. Our couches have been through a lot. The previous company that cleaned you couldn't tell a difference but Jeff and brother did an excellent job. Stains were removed from couches and area rugs. I should have taken before and after photos. Jeff responded promptly. Flat rate was provided and he was able to fit me into his schedule in a timely manner. I would highly recommend and would use again in the future.

I have used this company to clean my tile floors and my area carpet…read morerugs. They work is great, timely arrival and departure and no mess when they leave. No smell from dirty carpet machines!!

I made initial contact with Pro Clean on November 24, 2025, after a leak was discovered behind the…read moreshower walls in our master bathroom. The initial crew was outstanding--knowledgeable, responsive, and professional. Timmy and William, in particular, were exceptional. Unfortunately, the positive experience ended there. Customer service, communication, and overall follow-through quickly deteriorated. On December 31, Ryan and another representative came out to conduct estimates and measurements, assuring me the report would be submitted to insurance within a few days. By January 25, I had received no updates or documentation. After contacting USAA, I learned they had not received anything either. When I followed up with Pro Clean, I was told, "There is no good reason it wasn't submitted, it just was not done," but was assured it would be expedited. I also left a voicemail for the CEO expressing serious concerns about how business was being handled and never received a response. Eventually, USAA received the estimate, but it contained duplicated line items and pricing discrepancies compared to the original assessment. This caused further delays while the adjuster waited for clarification from Pro Clean. A partial payment was eventually issued for deposits and materials. On March 12, I made the remediation and 50% deposit payment. On March 24, I followed up with my project manager regarding discrepancies identified by USAA and was told the information had been forwarded to Ryan on the estimating team. As of today, April 14, 2026, I still have a gutted master shower, no meaningful communication from Pro Clean, and no response to additional voicemails left for the CEO. This level of communication and customer service is unacceptable. As a military family, we have lived in multiple states and countries and worked with many companies. This has been, without question, the most frustrating and disappointing experience we have encountered. Zero stars. Avoid this company after initial water mediation.

Answered my request right away and suggested a date and time. I made a suggestion on my time frame.read more

Had white sofa with stains cleaned. Will did a great job and got all stains out. Looks new…read more Thanks!

Matthew was very timely, extremely nice, super thorough, and really quick. He was all of these…read morethings even though he worked thru the nite at his previous work order

I found this company on Yelp and they coordinated a cleaning the next day for the day which was…read moreawesome. Unfortunately the tech had trouble finding us as the end of the day. He spouted off about things he was unhappy with, including our add on serving. We'd just moved in and only had 1 room to clean so we didn't expect any issues; however the guy cleaned it for less that 10 minutes just quickly putting lines in the carpet, no deodorizer and no cleaning agent from what I could tell. We called back and Matthew was very kind and agreed to send someone out again the next day. The same disgruntled employee showed up and was asked to take more time, and to use product. He sure sprayed the heck out of the air in the room but did little to clean once again. Third try, a new tech who did a little better. We let it sit a few more days hoping the enzymes would help eat away any hidden issues and the smell would improve. Nope! Today I just spent 20 minutes slowly vacuuming this 5 year old carpet. I'm extremely disappointed that I paid $150 plus $20 tip, three attempts and a vacuum full of debris collected only from this room.

The team was so wonderful. They saved my Persian rug. Thankyou for your quality of care,…read moreprofessionalism and service. I can't say enough. I will never use anyone other than Elite Services Quality Clean.

Having my entire home carpet cleaned and stretch today. Elite is doing an outstanding job can't…read moresay enough on the service being provided. So much attention to detail on each step they have you review each the process to ensure it's what the customer is looking for. Elite will be my go to company for all cleaning service. Brett and Lateef was my tech for today happy with their service. Thank you Elite

we have had Escarosa cleaning and Restoration perform work for us on more than one occasion and…read morecould not ask for a better result. Ryan and his crews are very knowledgeable and professional in their field. They arrive on time, work efficiently, and clean up every day. I can't say enough about the quality and finish of their work. l give them the highest recommendations. Best company in the area! Jim Bradford Pensacola

This company did a great job on my carpet. At first some spots came back and we were trying to…read morefigure out why. Well they came back and figured it out. Cleaned the bottom of the carpet to remove the stains. I'm so grateful for them. The cost was good. They did two rooms for me and complimentary did a third for me. I highly recommend them as they go above and beyond to help you. From DeeDee making appointments to the owner coming out to solve my issue it was A+ quality.

Outstanding job! Called at the last minute to accommodate within a week and they were able to! And…read moreour carpets came out cleaner than they were when we moved in! Fast, efficient and excellent service!

We just moved to Pensacola into a previously occupied home and the carpets were not the best…read more Curtis with Blue Angel Cleaning made them look almost new. He was very professional and Courteous. A great choice

Making an appointment was easy and the crew showed up on time. The price was fantastic. It's not a…read morebig house and there is a lot of uncarpeted area. But I included 3 8x10 area rugs. The estimate matched the final charges. I did include a tip because they did a great job and they moved the heavier furniture pieces I could not move as an elderly lady. Highly recommend and will use again. They charged at least 50% less than the other guys

From the very start, these guys were very helpful and fit me in their schedule in a timely manner…read more Bryan cane out, early i will say. I like that. The office called ahead of time to confirm appointment. From the time Bryan got there, till the time he left, he was very professional and knew exactly what he was doing! I had a few bad spots, thanks to our puppy, but Brian cleaned our carpet and even patched a few areas, and you can't even tell there is a patch. He did Awsome work. I didn't realize how dirty the carpet was, but, it looks like New Now!! Its clean and even smells clean! This is a locally owned small business and I am so glad we found Bryan!! I highly recommend these guys!! Oh, and excellent price as well!!