Forget phone service. I've called 3 times and been put on hold all 3 times. I gave up after 30…read moreminutes of being on hold. Their customer service people are Indian or similar with heavy accents. They called me once and I've tried to call back but... it would be faster if I just walked there! From other reviews, phone service is not something they care about since they never answer the phone...

I thought Apria was bad…read more I sent a referral for DME days ago! They don't respond. Finally after waiting 45 minutes on the phone they tell me they send the referral to a sister company. Called them, they don't have patient info. Verio says they sent it. Come to find out it was sent with the wrong state listed, somehow! Meanwhile, my resident discharged (NO DME!) and I call again only for them to say they spelled the name wrong now too! mind you: I sent a stack of paperwork confirming state, address, age, name...I tried to emphasize that the resident is already home, no DME, and there's been a ton of mistakes on Verio's part and ask that they make this order of increased importance and the very rude employee told me "well there's a process and I can pretty much tell you it's NOT going to happen today." I just hung up because this is literally unacceptable. Moreover, it's UNSAFE! I would never use Verio again if some of these shadier insurances didn't only have contracts with them. But rest assured, I will try to steer clear of them at all costs. I'm baffled how a company dedicated to equipment for seniors and the sick can also have so little care. My resident is still at home, doing her best without the support that I wanted her to have. Verio may have endangered this poor woman because of negligence and lack of accountability. I made sure she knew EXACTLY the pains I've had working with them for DME in case she should (heaven forbid) experience an injury due to their negligence.

I've been working with Greg at Athletic Edge since 2024 post knee surgery, and I really can't say…read moreenough good things about the experience. This isn't just a place you go when you're injured. It's where you go to stay performing at your absolute best. Greg is incredibly knowledgeable and has been a huge part of keeping me consistent with my training goals over the last couple of years. He understands the balance between rehab and performance, which is exactly what I need. The entire team is fantastic. Huge shout out to Natasha for creating such a unique clinic and for curating an amazing team (Mackenzie, Susie, and TQ). From the moment you walk in, the energy is welcoming and professional. They really tailor their approach to you, whether it's manual therapy, strength conditioning, or recovery. If you are in San Diego and looking for a PT clinic that actually understands athletes (or aspiring athletes like me), this is the place!

Absolutely phenomenal people at athletic edge... they have really been a God send for me…read more if you are looking to get amazing results from amazing people then look no further

Aspire scheduled Home Health visits for my elderly In-Laws and called to say it will now be a…read morevirtual visit, really? How are you going to listen to the patient's lungs, ridiculous. Next appt scheduled over a month out and I received a text the morning of the scheduled appt saying appt was cancelled. I called and asked why and they said I cancelled the appt, I absolutely did not!

ing my this was my experience I was in the hospital with total knee replacement the case manager…read moresetup the therapy with them I wasn't seeing until Saturday they couldn't tell me when on Saturday I would be seeing when the therapist was done I asked about my next appointment and there was no firm date for that either with me therapy the sooner you are moving the better you're recovery so this was a crucial therapy and their Cavalier attitude towards it caused me to change providers

My family needed to have round the clock extra care for our elderly father who was recovering from…read moreboth pneumonia and a recent fall that left him very weak and a high risk for another fall. We needed to move our father to a new assisted living facility and had no point of reference. 24Hr HomeCare was recommended to us and we are so thankful to have found them. Our father was completely taken care of by kind and compassionate caregivers that genuinely cared about him and assisted him with every possible aspect of his recovery. Each caregiver over the course of many weeks established strong bonds and relationships with our father. Aside from one negative experience with a caregiver, the experience was excellent. On that note, I will say that upon calling our Manager, Eric regarding this issue, he took immediate action and replaced our fathers caregiver without question. Our family is eternally grateful, very appreciative of the care our father received from 24HR HomeCare and could not have asked for anything more.

Our grandmother turned 80 this year, after visiting her we realized she needed help. We didn't want…read morea nurse, we wanted a companion. Someone that would he there for her through out the day. 24 hour caregivers were recommended to us by a family friend. After interviewing 2 care takers, we made our decision. They were both qualified and background checked, which was an important factor for us. It's been a couple of months, and we are very happy with the care.

They've been a really good resource for when I had questions about my medications! 10/10 recommendread more

0 stars if I could. Do not use this company. They charged me $30 for overnight shipping for a dogs…read moremedicine. When package didn't arrive I had to get a tracking # from them. When it was delayed another day, I called them again and they said i could always pick it up the fedex location. Um..what did I pay $30 for overnight shipping for? For it not to be delivered to my home? When it was finally delivered, it had my street name wrong...even though I spelled it out to them to begin with. Tl:dr..all vets and prospective clients..avoid this amateurish company. They don't care about you. They only care about $$$.

Diego and Blake were absolute life savors to my family and I! I cannot thank this company enough…read morefor all the care and support they provided. Home Care Placement is an invaluable service that everyone should know about.

I can't thank Angela enough for her incredible help in finding a Board and Care home for my dad on…read moresuch short notice. She was compassionate, responsive, and truly went above and beyond to make a very stressful situation so much easier for our family. Angela took the time to understand my dad's needs, guided us through every step, and found a great placement that gives us real peace of mind. Her kindness and professionalism made all the difference -- I'm so grateful for her support and would highly recommend her to anyone navigating senior care decisions.

Holly is fantastic! We had no idea what to expect going through the IVF process and Holly was so…read morehelpful and great to work with. Would recommend her services to anyone thinking about going through IVF.

Holly is an amazing nurse, and the service she provides is invaluable. I used Holly for a week of…read moreIVF shots while my husband was traveling. She reduced my stress greatly, and managed to make the shots virtually painless. She is compassionate, professional, and punctual, and I would use her again in a heartbeat. I'm so thankful to have found her here on Yelp!

I had my first visit today and it lasted about 60 minutes. The doctor was extremely attentive very…read moreknowledgeable. Explain what was going on and has a plan for decreasing unnecessary pain. I highly recommend the practice very welcoming when you get there and extremely helpful.

Life is constant…read more Ouch, such a pain! Alignment must be off. A coworker mentioned this. I immediately book an appointment. Within a day I'm on the table getting an adjustment. First time having my neck done too! OMG! Feeling lovely. Spectacular in fact. Been back five wonderful times. Always look forward to the next one.

I love this crew they help me so much with my mom! indeed they are a true blessing! love their…read moreservices! it helps me be sane and not worry so much about my 86 years old mama. I highly recommend them to anyone!

Trying to find reliable and kind in home health care support for aging parents is so difficult…read more Assisting Hands was the third company we worked with when my mother could no longer be at home alone. They weren't the cheapest company we used but they were by far the best and well worth the few extra dollars an hour for peace of mind. Though they do not guarantee coverage if a caregiver gets sick, they don't push someone who is sick to bring their germs in to your home (Yaye!) and they do their best to send a qualified replacement. One of our caregivers found that they had a flat tire before work and the company paid to Uber her to our house (no small distance). Who does that?! Every one they sent our way was careful and knowledgable. A great company to work with for in home care.

In December 2023, my elderly father was hospitalized and then transferred to an in-patient rehab…read morecenter through the end of the month. I decided that I needed some supplemental help once he returned home. I researched several agencies online checking Yelp/Google reviews, BBB information, licensing information and company websites. I developed a list of three agencies to contact based on my research. I contacted the first agency. It did not go well. I was shuffled around to different people; meetings were set up, then cancelled; calls/texts went unreturned; interviews were set up and candidates never showed/cancelled at the last minute; etc. After two weeks, I had had enough. Next up, Family Matters. I re-visited their website and downloaded the free In-Home Care Guide which required me to input my contact information. After fully reviewing the guide, I picked up my phone to call them and my phone rang before I could dial. The caller identified himself as Andrew from Family Matters. I laughed and told him that I was just about to call Family Matters. We spent the next 30-45 minutes discussing my father, his likes/dislikes, his personality, the qualifications that we were seeking in a caregiver, and the list of tasks/responsibilities the caregiver would perform for my father. Andrew indicated that he had a caregiver in mind and would call me back within the hour. I asked him to e-mail me a copy of their care agreement to review in the meantime. Within 5 minutes, I received the care agreement. Within an hour, he called to inform me that they had the perfect caregiver for my father and that she could start shortly. The caregiver, Marcia, that was placed with us was EXCEPTIONAL!!! She was a perfect fit for my father and was highly qualified. She was with him for about 15 months, and we cherished the time that she was in our home caring for my father. We would have loved to have had her with us until the end of time, but she retired. We were very happy for her, but sad to lose her as we had both grown very fond of her. Following her departure, Family Matters tried to find a replacement, but they were unable to find a good fit for my father in terms of availability to work the schedule that he needed, personality, skill set, and qualifications, so encouraged us to work with another agency. Although we were sad to no longer be working with Family Matters, we appreciated them being up front with us and putting our needs above their own. We engaged another agency who placed a caregiver with us for about 5 months. When she left, we contacted Family Matters to re-establish contact and query them about a replacement caregiver. We were told that Andrew had moved on and were introduced to Ashleigh, the new Account Manager. As before, we reviewed all of our requirements with her and within an hour, she had a great caregiver for him who started with my father the following week. That was a little over two months ago and his new caregiver, Elsie, is FANTASTIC!! Ashleigh maintains close contact with us to ensure my father's needs are being met, inquire about his health, and visit us in our home. There are a lot of independent caregivers & caregiving agencies out there. Some are not good, some are reasonably good, and others are exceptional. Family Matters and the caregivers that they employ, in our experience, are all exceptional. If I had to summarize the reasons I would recommend Family Matters to others in need of a caregiver, I would state the following: 1) The entire staff including, Account Managers, Staffing Managers, Receptionists, and Caregivers are extremely friendly, caring, polite, professional and responsive. If they say they are going to do something, they do it and do it within a reasonable amount of time. If a problem arises, they are on it quickly and it is resolved swiftly. 2) The staff does an exceptional job of listening to all requirements, qualifications and needs to best match a caregiver with the client 3) The caregivers have very good professional experience, qualifications, training, certifications, and licensing 4) The agency does all of the leg work, so you do not have to do so. As caregivers are employed by the agency, the agency conducts all recruiting, interviewing, background checks, references, licensing, training, benefits, liability insurance, time keeping, and manages the caregiver's payroll. They also handle billing, so you receive an invoice for each period which can be paid in several ways, including autopay. 5) They communicate in several ways and will accommodate their communications to the method which best suits the client 6) You can tell that the employees are treated well and that the management cares about their well-being. Everyone really enjoys working there and it shows. 7) Family Matters has many resources available on-line We highly recommend Family Matters to any person or family member looking for in home care for a loved one.

Andrew and his staff have gone way beyond to provide me with the best home healthcare. I could hope…read moreto receive thank you so much.