This Va has been wonderful for helping my husband get the care he needs. They even send him to…read moreother va's or other doctors when they can't provide the services he needs.

The staff are absolutely wonderful here. My husband has come here for mental health, dermatology,…read morelabs & diagnostic tests. They help him so much, always calling to follow up, sending appointment reminders through text, email, mail, & phone calls. I really mean this because we are originally from California, the VA hospitals there were overextended, my husband gets much better care here on The Gulf Coast.

This review is targeted at the business practices of CFHC. We have used CFHC for an elderly family…read moremember before and had satisfactory results with the health care provided. However, when I needed an office visit for a prescription refill consultation that the VA did not cover, I called and asked about the cost of the visit. I was told it would be about $50. I went, brought in all of my documentation/records, and the visit lasted about 15 minutes or less. No lab, no exam, no drugs, just history taken. I exited to pay my bill WITH CASH and they told me it was not ready yet and they would send it to me. The visit was in July. I received my first bill in September. I paid my bill one day after receiving it at the CFHC office. The bill was for $165 and the statement said it was 60-90 days over due. WTF? I called, waited for 25 minutes on hold and the bookkeeper told me 1) they should not have given me a price of $50 when I called, 2) their billing company sends out the bills two months later, 3) they work off of a sliding scale and it could be as high as $160 for a visit. I trusted these people from a previous experience with them billing Medicare, and so when I moved I tried them out instead of Merit who charged me $40 for the same thing (a mile down the road) when I moved to a new TINY town. So lessons to be noted: MAKE SURE you have a set price BEFORE you do business with these people. Bring in your proof of income because if you don't, they will charge you as much as they want to. Don't expect that they will even tell you how billing works--they did not tell me. If you don't have some sort of insurance and are not very low income, you could be paying about $660 an hour like I was charged. God only knows what they charged Medicare, and being a disabled veteran you can't bet on these folks to be very ethical or honest.

I gave this review one star so I was able to write a review or I would've given it a big fat ZERO…read more I brought my son to the ER ( 4/22/26) with what I believed was a ruptured eardrum that was bleeding( also blood in his nose) We waited the expected 31/2-4 hours ( no issues with that, this is the norm and they had some bad accidents come in via life flight) and was brought back to a room. His vitals had been checked in triage when we first arrived. The Dr. came in about 30 minutes later and I explained how he had no symptoms and from the time his ear began hurting to the rupture was 4 hours. She attempted to look in his ear and said she couldn't see because of the pooled blood and asked if I would like her to call an ENT office to see if they could see him . She called came back in the room and said they were going to call me to bring him in , wrote some antibiotics ear drops and sent us on our way. I didn't protest because frankly she seemed unnerved and nervous. I just find it baffling that if she couldn't SEE what the issue was that she wouldn't have images ordered, or anything at all. I don't know why I keep going to this hospital . They continually disappoint. If they aren't rude they lack care. This used to be the best hospital on the Coast. Now it's just trash.

On June 26, 2025 I presented to the Emergency Department with abdominal pain and was subsequently…read moreadmitted for emergency surgery, which was performed by Dr. Amy Scheller. I would just like to commend Dr. Scheller and her nurse practitioner, Heather Seymore for taking such good care of me. Dr. Scheller and her team were awesome and I would certainly consult her for any future needs that may arise. The entire surgery team is stellar. They made me feel like I mattered. And they have compassion and a wonderful bedside manner. My stay on the second floor was unfortunately not pleasant. The nurse practitioner had placed an NG tube and not long after she left the tube developed a kink. The nurse, Takyla was unable to get the tube straightened out, so she just left me like that all night. She never hooked up my leg compressions, nor did she hook my IV, I was left all night like that, dehydrating by the minute. No pain medication was ever offered and I didn't see that nurse again until the next morning. The only people who came in during the night were the techs to take my vitals and help me to the restroom. There was a very nice lady the next morning who offered to help me bathe if I wanted to. I didn't get her name, but she was very pleasant and seemed to know a bit about nursing. I was not going to complain, but the more I thought about it the more I felt compelled to write. I could have died that night and no one would have known it and I feel like they wouldn't care if I did. I felt like I was an imposition to the nursing staff and that they had other more important people to look after. I don't know if it's a cultural or societal clash. I just know I wanted to get out of there as soon as I could. And this is not the first time I have been a patient there on that floor. The nursing staff is just awful. And I've read the reviews online for SRHS and there are numerous complaints from people regarding the same things. In any case, it makes me not want to return there for treatment. And it appears that all of us patients' complaints are falling on deaf ears. I wish this could have been a more pleasant experience. But thank goodness for Dr. Scheller.

I have been here several times before. Michele has always been AMAZING! This time, I saw Britney…read more Now, I was an RN for 13 years and NP for 3 and know how these visits should go. I went due to extreme bilateral flank pain. I thought I had a kidney infection. They brought me back and checked my urine. Britney comes in and says my urine was clear, only some blood. She did not examine/touch/ look at my back to see if it was musculoskeletal. She listened to my heart and lungs, and that's it. Prescribed me antibiotics anyway and get this...gave me 6 Naproxen. I mean...6?! I don't go to the doctor EVER. I hate going so when I do, it's severe. My back is still hurting, and the appointment was a waste of $50. At least give me 20. I never in my life prescribed someone 6 Naproxen. Guess I'll just have to keep living with this pain.

Very slow and somewhat rude staff. Walked in and was third in line and still waited 90 min before…read moregoing back and of course another 30+ before seeing anyone. Doctor lady was very sweet and kind but the rest of the staff needs some sugar

Dr. Cathey is our primary care but when we need to get into a doctor fast we go to the walk in…read moreclinic. This staff is amazing, the NP Nikki, The nurse C and M you two know who you are and how wonderful you are. The front desk can be short staffed sometimes but they work so hard to help you. We love these women they really work hard to please us.

I've been going here for years. I now see Dr. Ross. The office staff is great And very helpful…read more They have appointments and walk in hours. So it can be very convenient. I recommend this to anyone looking for a new primary care provider.

The type of care is professional, warm caring, and not rushing you thru a visit. This place and the…read moreFNP Ms Amanda truly believes in healing, and getting you feeling better than just rushing you out the door. Every time I go there I get the feeling of I love what I do, so let's get you feeling better. An AMAZING place each time I had visited. Example: I went to VA ER, Friday 8-22, approx. 3am left there 5 hrs later, with no meds, and instruction other than to go to Walmart to get some over the counter meds. Now mind you I'm a 70% DAV retired Army. I Went home, over night my condition got worse. So I decided to go to Southern Family Urgert Care the next day. All I can say is I'm on the road to recovery. If you don't trust any type of care, you can trust them. On my word I swear. I haven't used them in approx. A year and no matter which FNP is there, it's always excellent side manners services.

This place is amazing!! The staff the atmosphere the doctors and nurses are all hero's!! I've been…read morea patient here as well as my two girls for many years now! We each have GP'S but this place is fast and easy to access from our home.. clean knowledgeable and caring! If your in need of a great physician I recommend you give them a try!

It's 4am and it's like we're at a block party not a hospital the nurses are yelling laughing…read moreclapping hitting tables walls and being totally disrespectful to the patients trying to get sleep bc that's the only time they are not in severe pain and instead of doing their job and helping patients with their needs their having a party in the halls. My boyfriend had a very serious surgery and complications afterwards but when he tried to get any help from the nurses or doctors they just ignored them

I have good and bad. We got away from Memorial because I thought S R. was a superior health care…read moreinstitutions, still trying to decide. I agree with another review, when I was in the S. R. emergency room, I was hooked up and totally ignored, while the staff was loud, laughing and seemed like they were having a party. I understand that they have to stay UP, but to the patient who is sick it's NO party. I finally had to unhook myself go to the door after 45 minutes or more almost screaming to get help, and wave to get attention, to go to the bathroom. My problem today was; that the staff answering the phone at Singing River and the last time I called seemed like they were out partying all night, very sick, couldn't articulate, yawned several times during the call, seemed like they were drugged, or just seemed like they would rather be anywhere else. I finally got a person in the radiology department that was Great, answered all my questions and was very helpful. We all have bad days, but after it happened like 4 times on the same day, I think someone needs to pay attention to the customer service/ phone etiquette procedures and provide training classes. Not being mean, just feel someone needs to address the situation.

Dr. Smith and his office team are the best ! Surgery went very well. I highly recommend this…read moresurgeon !

My wife had two surgeries, the second to correct the first. Both were unsuccessful as Dr Smith used…read moremy wife to train other surgeons. Insufficient research was not done on my wife's conditions and she was insufficiently sedated, able to hear the voices relating the situation.