Liberty was brought-in to renovate a vacant apartment above mine. Their project manager screwed-up…read moreand left the water running in the apartment after they closed everything up, causing water damage to the entire line of apartments below (4, including mine). At first, Liberty was very understanding and came and cosmetically fixed all the water damage on the ceiling and our wood floors (dehumidifier, sanding, staining). This initial response was fast and reasonable...they finished this by mid-January 2018. By early March 2018, the area of the floor that was dried/sanded/stained began to crack and separate with visible gaps between the floorboards in the apartment we had just purchased 1 year prior. I have spent the last 6 months dealing with Liberty to get their contractors into my apartment to survey the damage and fix (replace, re-sand, and re-stain) our wood floors. They have ignored calls and emails, dragged their feet in getting someone to even take a look at the damage, and had the nerve to try to bring in a second contractor to take a look in order to keep their costs down (this is 2 months after the first contractor had already taken a look and assessed the damage). I've had multiple points of contact, changing on a monthly basis, with nobody seeming interested in solving the problem and damage that they caused. Since March 2018, after numerous calls and emails, and threats of involving legal action, all Liberty Environmental Management can tell us is that the insurance company is reviewing the claim. But, they can't tell me when the insurance company will approve disbursement of payment, which means it's dragging-on even longer...all this for a $1500 and 3-day job to fix damage they caused.

Christine from Liberty came this morning and properly went to every source. Was courteous, very…read morepatient and advised me on other tips re: keeping bees away. Liberty came here every year, and every rep was very helpful and I didn't have to call them back for a re-spray because these people know what they're doing. I highly recommend them!!!

Overall, I was very satisified. I will request their services again. Their pricing was honest and…read morestraight forward. The representative was in communication before arriving, during service, and after service. They were very personable and well prepared to help in areas that were not originally requested. Most of the work was very good quality. The only downside was a television mounting. The tv was mounted in a bedroom, but was mounted very low on the wall at the bottom of two adjacent window frames. The feng shui in the room was already problematic so we were looking to create balance and harmony. But the tv looks strange and the feng shui is now balance will be very difficult to achieve. In addition, I was considering purchasing a larger tv for the room, but now I'm not sure one will fit or be aesthetically pleasing. We were told it was installed at "eye level". As I was not onsite during their visit, I chose not to request a change. I also didn't want additional holes in the wall.

Expert and attentive to details. Stands by finished result with satisfaction pledge. Creative with…read moresolutions and listens well to discover customer requirements.

Excellent Experience. If you live in Sullivan County and…read moreneed Windows, A New Roof, or Carpentry, I Highly recommend, Windows On Broadway. Tom the owner is a man of integrity. He will evaluate the job and he'll live by his quote. High, superior quality windows, made for our upstate New York winters. Terrific installer, quality work at reasonable prices, no nonsense. Honest Polite and Professional. When the job was done they left my home, inside and outside spotless. Tom is full of advice and knowledge, I can't say enough of how happy and satisfied I am with these guys

This place is awful. They didn't respond to the several times I called them for estimates of many…read morewindow and door replacements. Don't waste your time. Tom is unresponsive and never calls back.

TH Remodeling replaced my roof and gutters. I was very satisfied with Teddy's knowledge and…read moreprofessionalism. He answered all my questions, educated me on roofing specifics and gave me the confidence to make one of the biggest single purchases one makes in a lifetime. Keith the project manager was very involved in managing his crew, who were excellent workers and did a great job. They were polite, quick, and efficient. There was just a minor hiccup with the gutters, but they were right on it. I highly recommend TH Remodeling for any roofing concerns. *****

I am late getting to this review but I wanted to put in my two or three cents about Tom and his…read morecompany. For the negative reviewers, I am not family to Tom, not one of his Facebook friends, etc. Nor have I been offered a gift card. I was introduced to him by another contractor whom I've known for a number of years and trust his judgement. We had to take on a roof project when we had a slow leak destroy a corner of our laundry room. When I took apart the ceiling it was obvious that this had been going on for a while. We'd had this fixed previously though the water had found a way to come back and had gotten much more serious. This occurred about March timeframe so it was problematic getting someone to come out. Tom came out with Alex and did a thorough check of the roof, found the area in question, and provided options. The part of the roof with problems wasn't quite a flat roof but wasn't pitched enough to always shed water. We wanted something we would never have to worry about again, plus while we were fixing this one side we figured on just doing the whole thing and making it right. Tom gave us a few different options. We did also contact a couple other roofing companies to get competing quotes. We decided to go with Tom because we felt the price was fair for the value - not cheap, or cheapest but well explained as to what was going to be done. We also had a solar installation to remove, and Tom knew of a firm that could do this (which ended up being the same people the solar company recommended). It took almost 6 weeks to get the requisite approvals from the town thanks to the 'Rona, but once that was done, we made our down payment and then maybe only another 2 weeks to get everything ordered and on-site. The crew ended up having to strip the roof down which was an unexpected add-on but not egregious. (This actually helped to ensure that we were able to get the water damaged area completely taken care of later.) The crew brought a big dump trailer and tarped off all of my gardens around the house. Considering what came off the house (two layers of shingles, tarpaper, drip edges, flashing, nails, etc.) they did a pretty good job keeping stuff from getting everywhere. There were a couple of spots where it wasn't perfect but they took care of it. The team that did the roof was extremely polite and professional. They came to the house early, worked their butts off all day, and stayed late. They definitely understood the technical aspects of the roof system and ensured that the components were applied in the right order, using the correct methods. It was easy to see they took pride in what they were doing. The results were outstanding. First and foremost, no more leaks (there was a false alarm on this but more about that in a bit). Second, the job they did was professional and looks great. The small details were well taken care of. Third, I had no issues getting a hold of Tom, Alex, or the team working on the house. I always knew what was going on. This extended to after the job was done. About 6 weeks after this finished, it had rained heavily and I discovered some water damage to a bathroom ceiling. Naturally, I thought something was wrong with the roof. So I texted Tom and asked him about it. He said he would be right on it. Alex called me in 5 minutes and set up a time to come take a look. Long story short, it wasn't the roof but the way the original plumber did the vent. Fixing the roof just exposed the problem with the way the vent was installed. I would recommend Tom and TH for roofs without reservation.