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Services - Keith Cassidy

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9 years ago

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Aaron Dagostino - State Farm Insurance Agent

Aaron Dagostino - State Farm Insurance Agent

(5 reviews)

Really hate having to leave a review like this, but you earned it Aaron Dagostino. You fell short…read moreon servicing my mother's claim in all areas. We had to stay on-top of you every step of the way to even get where we are today. All I want others to know is that you are not there to support your clients - period.

February 2018: I'm lowering my review from 2 stars to one based on new information obtained since…read more20 October 2017, when I wrote a previous review. The new information comes from Jeff, an out-of-state claims agent on this case, that the detailed, itemized collision repair sheet shows my car was hit at high speed and the recorded damage to the rear bumper shows the that other driver's role is substantial. I was not ticketed in this incident, I believe I was faulted by State Farm for this accident wrongly. June 2018: My local agent, Aaron Dagostino, called me to object that I shouldn't have written this review because the local State Farm office is independent and shouldn't have to take responsibility for my experience with this claim. Moreover, Aaron considers the negative slander and libel against Aaron Dagostino State Farm, and, while not asking me to remove it, did offer to transfer my account to another local State Farm office. What would that solve? August 2018: State Farm, specifically Luis Flores, Claims Section Manager - Auto Injury (on corporate HQ letterhead; no direct phone number or e-mail address provided) is still ignoring my key question and sending me snippets of law on intersections. The intersection isn't the issue once it's cleared and a collision occurs due to speeding and distraction on another driver's part. Nor should State Farm have paid out to the other party, under Maryland's contributory negligence rule, a factor I've brought up numerous times in letters to State Farm, which Luis simply ignored. I have now been stonewalled by this corporation for nearly a year. Evidently, this is the "wear down the customer" and the "write from unidentified and distant offices" method of withholding fairness. Caveat emptor.

Steve Melniczak - State Farm Insurance Agent - State Farm Logo

Steve Melniczak - State Farm Insurance Agent

(2 reviews)

I recently used Steve Melniczak's State Farm Agency for auto and home owners insurance, as well as…read morelife insurance and I'm genuinely impressed with how quickly everything was handled from start to finish. Steve understood our needs right away and ensured all of them were met with precision and care. What stood out most was the level of customer service: courteous, responsive, and with a high-end touch that made the entire experience stress-free. Steve explained our options clearly, offered thoughtful recommendations, and followed up promptly to make sure we were satisfied. If you're looking for reliable homeowners coverage with fast service and top-notch customer care, I highly recommend Steve Melniczak's State Farm Agency.

These people are incompetent and demonstrate a lack of integrity…read more Shortly before finding $1k+ worth of musical equipment damaged by a leaking roof in a space I was renting, I had called the office to make sure my gear was covered under my renters policy in my current circumstances and was given the green light all around. Once something actually happened, I was told I wouldn't be covered because of my intentions to use this equipment professionally, even though this was something that I made clear in my previous conversation. Also, although this was something I originally looked past, because it didn't present a huge problem at the time, the original agent I was working with was forgetful and unreliable with specific plans related to getting my auto insurance set up. I sincerely hope this office closes down and these people find other lines of work, where they are not responsible for other peoples finances.

Keith Cassidy - homeinsurance - Updated May 2026

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