Jim Dickey - State Farm Insurance Agent

Just switched over to these guys. Brenda is awesome. She helped me with a big issue regarding my…read morelast agency that screwed us over. I am not the most calm customer, she stayed calm, helped me out and all is well. I do recommend them.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a Widener University graduate who has living in the Philadelphia area for over 15 years. I love working with customers and helping them with their insurance needs.

OA Paul - State Farm Insurance Agent

(2 reviews)

OA Paul was extremely helpful considering all possibilities when providing me with a quote for both…read moremy home and automobiles. The insurance policy I had previously had increased to more than $2000 per year. OA was able to help me save at least that much by asking me pertinent questions that led to multiple discounts. I highly recommend seeking out a quote from OA who is very patient and knowledgeable about what he does!

They have excellent customer service skills. It is always a pleasure to communicate with them, and…read moreas always, my concern was addressed in a timely matter inappropriately.

Westtown Insurance Group

3.0

(2 reviews)

I am insured through Westtown IG…read more I would like to acknowledge Raymond and Ashley for their diligence, and fine work in resolving a problem between my auto insurance, a local Magistrate, and Harrisburg. Paperwork and technologic issues can be a real problem at times. They worked their magic through the system and saved me a lot of time and frustration. Kudos to the Group! Sincerely, a valued customer, Les Kondisko

My new insurance broker cancelled my previous insurance policy with Kevin Bruce (my previous…read morebroker) so I did not have to do any work. A few minutes after my new broker faxed over my signed cancellation letter, Kevin called my cell phone and left a very disturbing, unprofessional voice mail. He demanded to know why I was canceling my policy with him because he "never heard me discuss with him that I was unhappy with my insurance". I called Kevin back to confirm that yes, it is my signature on the cancellation page and that my policy with him should be terminated immediately. Kevin then made fun of my new agent on the phone with me by saying "how long has this new agent been practicing? He certainly seems new at this". Kevin then proceeded to tell me that I will need to pay a $50 cancellation fee. After hearing of my wonderful conversation with Kevin, my new broker sent my cancellation letter directly to the insurance company. The insurance company ensured that I would not accrue a cancellation fee and terminated my policy right then without question. Please think twice before considering choosing Kevin as your insurance broker. I would not want you to suffer through the same verbal harassment I have received from him.

State Farm: Stephen R DiOrio

3.7

(6 reviews)

Worst experience of my entire life of any agent/agency ever. They strive to merge incompetence…read morewith apathy here, failing to process change orders and forget about filing a claim in a timely or efficient manner, especially one that generates a refund or payment of any kind that they seem to have single focus on trying to keep and never pay out. Every error, and they were countless, the agency blames the company and isn't even a tiny bit remorseful. Do yourself a favor and avoid this agency like the plague even if you decide to roll the dice on the company, which isn't much better.

I have used Stephen DiOrio's office for my home owners, auto, renter's and balloon insurance needs…read morefor over two decades, and I have always found them to be thorough, prompt, and a pleasure to do business with. I have especially appreciated all the help and extra attention Lisa.DeNicola has given me when I've had to make changes to and/or clarify my coverage. She's an asset to the Stephen DiOrio workforce!

United Family Insurance Group

Thank you so much for all you help finding me a life insurance policy to fit my budget. You are…read moreprofessional and easy to talk with.

From the owner: Life Insurance, Income Planning & More UFIG, is family owned and operated, we specialize in…read moredeveloping long term relationships with our clients by providing customized policy plans to suit our clients individual needs. Call us and let our trusted Licensed and Certified Agents take are of you!

Trident Insurance Agency, Inc

2.8

(5 reviews)

As new home buyers we had no idea what we needed to protect our home - We worked with Susan from…read moreTrident Insurance agency and she was excellent. She explained every detail of our homeowners insurance policy and helped us understand what we needed, and what was going to be costly and not beneficial. She also was able to save us thousands of dollars while still getting us the coverage that we needed. We would highly recommend to anyone looking for a new insurance agent or and new home buyers!

They did a good job at finding a good homeowner's policy, but customer service since then for…read morepolicy or renewal questions had been poor. Calls get you forwarded to someone, (I think her name is Nancy Ditmar Morris?), who will either take a week to call you back, or not call you back at all. Will switch when policy renewal is up.

Currency Exchange International

3.8

(11 reviews)

They do exactly what they say they do...exchange currency. The gentleman i dealt with was very…read moreknowledgeable and explained everything very well.

This little currency kiosk in the middle of the mall was a bit tricky to find on the map, but I was…read moreable to find it with the help of online photos from others. At the time of the visit, you'll want to look for a kiosk rather than any storefront, like there used to be in some past photos. The exchange rate was a bit expensive and you'd expect it to be not as good compared to getting the exchange in a local country, but at least it's convenient and readily available. This kiosk is nice to have if you're traveling soon and can't wait for your bank to get your currency cash in, but be sure to check that they have the currency you're looking for before showing up. The process of the exchange was smooth and hassle free otherwise, and it's convenient to use if you don't want to go down to Philadelphia.

Trumark Credit Union

3.5

(8 reviews)

I wish I had checked the BBB before trusting TruMark. If I had, I would've seen that I'm not the…read morefirst person to lose money here and get shrugged off. My experience isn't unique it's part of a pattern. TruMark has shown a habit of not protecting customers' funds and not caring when serious harm is done. If you're considering banking here, check the BBB reviews first and ask yourself if you're willing to risk your life savings on a place that treats customers this way.

It took them ten days to return a call to open an account. Is this the way to do business?read more

AAA Central Penn

3.3

(7 reviews)

Terrible customer service today. All I was trying to do was purchase something from their travel…read moresection and they acted like it was too much trouble to take my money. First of all, the check in clerk (a fill-in during a lunch break) was helping the man in front of me. It took forever, and it was obvious that she was going out of her way to find information that he should have brought with him. That in itself was not the problem, though. I can wait my turn. While I was waiting, though, a man walked in and instead of getting in line behind me, walked right over to one of the windows. Apparently, he didn't have his card, but the clerk, who saw that he hadn't even checked in, told him to come over, he'd help him. Then, when the man in front of me was finally finished, I moved up. When I told the clerk what I wanted, her expression and body language made it perfectly clear that she didn't want to process my purchase. Just then another customer entered and she immediately told me I had to wait so she could check in the person behind me because "this will take awhile." REALLY? I just stood there and waited while she helped the man in front of me and another man bypassed check-in entirely, and she doesn't want to make another customer wait while she rings up my purchase??? Unbelievable. Then the regular clerk returned, the fill-in said "oh you're back" and walked away without a word to me and without telling the other clerk what I was waiting for. I've been a Central Penn AAA customer for many years and have never been treated so rudely.

I have never had any problems with AAA Central Penn. I appreciate the services they offer and I'd…read morelike to think that those who have said they had an experience with rude people, perhaps misinterpreted busy answers with rude answers. When I see reviews being extremely critical of a place that has always seemed great to me, i'm sad that they only gave them one chance. if I encountered a rude person I would either assume they were busy, or I'd just brush it off as that person, and not blame the whole companyunless every time I went in there I encountered that person being rude. but, they have always been polite and helpful in my experience over 30-some years. But of course, I don't know the situation so maybe they did encounter one or two people that didn't answer as kindly as they would have liked. The other day I had to call them for roadside service and I was in a hurry and told the dispatcher. I didn't really think it would help because usually most people would say they were in a hurry and probably are, but I was pleasantly surprised at how hard the tow truck driver tried to reach me quickly. It took longer than I expected and he expected, but he got stuck in traffic where a road was unexpectedly closed. I so much appreciated that he kept in touch with me, to let me know why. And I could tell he was frustrated that he couldn't get to me as quickly as he wanted to. So I knew he was trying. This experience was very positive for me, despite the fact that it took a while. But that wasn't the fault of AAA or the tow truck driver. The dispatcher at AAA went out of her way to make my experience a good one.

Chase Bank

3.5

(4 reviews)

The client service team at this Chase Bank location in Morristown always provide terrific service…read moreand always make me feel like a valued customer. It doesn't matter whether I need their on-site assistance for a simple transaction like a deposit or withdrawal or a more complex transaction like managing my investments or originating a mortgage to help me buy my first home, the associates at Chase Bank in Morristown - from the tellers to the banking products specialists - either know the answer I need or know who to ask to get the answer I need right away. I've never walked out of this branch unsatisfied with the associates' attitude, service, or knowledge of their products.

I went into this Chase to move money from one account to another. Greg helped me and was extremely…read moreprofessional and friendly in assisting me with the transfer even though I had came in slightly frazzled and in gym clothes. I had never entered this location before but was happy with my experience and would definitely recommend.

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Jill B.

4 years ago

So pleased to be switching my auto and home insurance to State Farm! My agent Patty Anne McElaney was thorough, knowledgeable and patiently answered all of my questions. She provided me with much more thorough coverage without increasing my monthly premium. Satisfied customer! read more

Jim Dickey - State Farm Insurance Agent - homeinsurance - Updated July 2026

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Marks Insurance Group

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Joseph H. McGlone

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The MAE Group

3.7

I've been working with Mike at the MAE Group for the last year with regards to my home and auto…read moreinsurance needs and he's been nothing but top-notch, stellar and fast service. Not sure what the person below is talking about -- maybe you gave him an incorrect number? Either way, I purchased my home in June 2017. Mike was quick to get me estimates for several different companies and worked with my mortgage company to get all of the proper paperwork in place. Once a year was over and I realized my rates were skyrocketing with Travelers, he immediately go on the phone and got me both a lower rate with car and home through Erie. He took care of everything on his end. I couldn't recommend him and his staff enough.

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Mitros Insurance

I purchased an auto policy from Tom Mitros when they first open. His father recommended him, and…read moreTom's service was impeccable. He answered all my questions, which with me, I'm sure there were many I'm sure to the point of frustration. However, Tom was patient with me through the entire process and always answered and return my calls promptly. If you are looking for an agent who is top notch, Mitros Insurance is where it's at.

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