First, they pets. Super friendly staff. Heather was amazing. Informative & patient while we tried…read moreto decide. The selection & colors awesome!!! We will go back. Yes, I do believe you get what pay for! It's well worth it.

My husband and I had a fantastic experience at this store. Clean and well-stocked, we found many,…read moremany items we had to add to our already robust Le Creuset collection. What really stands out is the exceptional service from Carla, the store manager. She guided us, but never pushed, shared warm and positive comments about the company and looked after every detail. This included wrapping an unwieldily, big gift box that contained a number of items for a housewarming. She gave us first-class service and still attended to other customers who were shopping. We have shopped at many establishments for Le Creuset, including full retail as well as outlets in many states, but we have found our only source going forward. Thank you, Carla!

I've been coming here since I moved to the area a few years ago…read more Really friendly staff, and they usually carry most of what I need in stock. Have even had them order things for me, as I hate going to big stores if I don't have to. Bonus -- they are a 'veteran friendly' business; and when others chose to remain closed during C19, they stayed open as best they could and helped keep Main Street in Waynesville going.

Great kitchen shop with tons of good stuff and a whole wall of gadgets. Pretty paper napkins,…read morecookbooks and lots of beautiful cookware. This store has been in business for a long time and never fails to please. The $10 minimum purchase for debit and credit cards is perfectly reasonable, in my opinion. The people who run this store are friendly, helpful and down home agreeable. The Town of Waynesville's Main Street is the cutest with historic storefronts, a theater and tons of great stores and friendly people. It also has some wonderful restaurants and a spectacular furniture store. Come to Waynesville and shop for the good stuff. This kitchen shop has it!

They have a great selection of kitchen goods and the owners are top notch. Reasonably priced and…read moregreat quality.

Great place to get what you never even knew you needed! They have anything that you could ever want…read morefor your kitchen and great customer service as well!

I have been to a few BBB's and this one is consistent. I enjoy checking through the kitchen gadgets…read morearea for anything interesting or useful, but I can't remember the last time I actually bought anything from a store when it's just so much cheaper online. The store is, like others, tightly packed with stuff. Some shelving is quite tall and the aisles are all narrow, except for the ones that are the loop around the store. You're not getting past someone with a cart here. Claustrophobic. Not sure how someone with a wheelchair operates here. They're doing a clearance of their Christmas stuff right now, so you can pick up some bargains if you don't mind sitting on it until next year. [Review 12662 overall, 2454 of 2019.]

I don't understand how or why this store is still in business ‍…read more The staff is too intense to be hourly retail employers so it's not worth dealing with this store for that BUT god forbid you do buy something and there is something wrong with it... say like buy a foot stool and it ONlY had 1 leg in the box and you try to return without a receipt don't expect a store gift card at the lowest previous sale price like every other retailer does EVEN THOUGH the manger pulls up the item on his little blackberry confirming it IS indeed BB&B's merchandise finding it in the system and the physical item having not one but two BB&B price tags on it... nope with all that you are walking back out the door stuck with THEIR faulty item. I would never step foot in an over priced, sloppy, BB&B again BUt especially the Asheville store!!

A diverse store that has just about any kitchen gadget you need including linens…read more The prices are high but there are some unusual items and some local items. It's crowded, narrow isles. Only one employee that was not at the register when we needed to check out. Probably will skip next time

I love this store more than I can say! A million interesting and unique household and gift items,…read moreplus a hardware store that has had every single random part we have ever needed for a 100+ year old house. We are always skeptical we will be able to find various unique replacement items and miraculously, Town Hardware always has them along with knowledgeable folks with helpful advice.

Excellent info very helpful. The info was correct and up to date. Made the trip to town more…read moreproductive and successful.

This is a five star complete kitchen gourmet shopping store. From iron skillets to Portmeirion and…read moreVietri China . There they have a phenomenal inventory for a gourmet shop in the middle of the mountains. Well worth a visit for anyone interested in kitchen instruments or cooking.

Chris is the best! She went above and beyond to help us find the products we needed. Many of the…read moreitems we needed were not available from the manufacturer for a few months. Chris called stores all over their network to find the products and get them shipped in time for our remodel. One crucial set was lost in shipping so Chris checked daily until she found it and had it shipped to us within just over a week. We felt that Chris was not only knowledgeable about solutions for us but that she really cared about meeting our needs.