HALLELUJA! I anticipated the possibility of rotator cuff surgery with a year of recovery …read more.. completely unacceptable with my vigorous sports and limited years to keep at them. Instead, I got a simple, non-eventful, no-brainer, painless injection providing 80% improvement within hours and over 90% over the next couple of days. An injection may be effective for months ... a highly individual and unpredictable process well worth trying under certain circumstances. Repeated injections can in many cases be reasonably safe if not overdone. I know now what movement to eliminate from my weight lifting protocol, so I hope to be able to avoid a repeat and let it heal properly. Now, about Benton Franklin Orthopedic Associates. After an initial appointment date miscommunication, they've been very good to work with. Their friendly people, quick appt availability, and prompt response to followup questions have been very encouraging. As for Dr. Dworkin, his bio/resume is very impressive. He has worked as a surgeon with challenging responsibilities around the world in and beyond the military, and has published several shoulder research papers. His qualifications look outstanding; look them up on and beyond their website. He is personable and encouraging, but I hope never to have to find out first hand whether he's a superior surgeon. What I DO know is that he was not overeager to do what many surgeons most love to do: get out their tool kit. Overall, my entire experience with BFOA and Dr. Dworkin has been very encouraging.

I visited Benton Franklin ortho for hand issues for which the doctor prescribed some medication…read more However the doctor didn't send the prescription to the pharmacy. I called and could not get through and then i called back and was told to call back later if it didn't arrive at the pharmacy. So far its been a wasted trip to the doctors office. Apparently I have to remind them over and over to get the prescription sent to the pharmacy. They actually asked me to call back after 3 and remind them to send it in... So I called back and no one answers the phone again.

I am writing to compliment my hand specialist Dr. Joshua Bales for the FOUR excellent surgeries he…read morehas performed for me. Carpel Tunnel left and right, multiple issue right hand/arm surgery and my personal favorite is my arthritic right thumb that he removed the arthritis from and it is now fused and pain free. Robert Semon, OTR/L in the Fowler PT Clinic was amazing in helping me regain mobility in my hand following surgery. Dr. Bales moves fast, has speedy appointments, has a great bedside manner and even though he gets through appointments at lightning speed, I somehow feel very cared for and satisfied. Thanks to Dr Bales and Robert Semon.

Called Kadlec Clinic Northwest Orthopedic to verify up coming appointment,insurance coverage, and…read moreor my cost for consultation. At 8:02am was the 6th caller in que. 26 minutes waiting, rep pulled up my info, verified my appointment ignoring my inquiry of insurance coverage. Reiterate my inquiry, rep stated she's not in billing and then transferred me to another billing department not associated with the orthopedic department. Needless to say I wasted 37 minutes of my time with absolutely no results. Very Unprofessional, not calling back and not attending appointment.

Struggled with my blue cross insurance. Had to pay full cash price up front and now waiting weeks…read morefor my insoles. Do not recommend.

Unfortunately at this time I have to report noncompliance with the government's service dog…read moreregulations per ADA. They stated that their 'company policy' does not allow service animals for PTSD which is in direct opposition of the way the law is written. In addition to being confronted at my therapy appointment, I was called later for a lecture and issue was taken over frivolous matters - things that have never been an issue in 15+ years with my EXTREMELY well-behaved service dog. In addition to their unlawful policy, I feel harassed and discriminated against; the opposite of what a patient would hope to experience when needing injury care. https://www.ada.gov/resources/service-animals-2010-requirements/

Dr was very informative and knowledgeable. love his sense of humor…read more and assistaby Abby is wonderful.

Dr. K was very informative and wonderful to work with. Such a great Dr and staff! Highly recommendedread more

I've spent quite a bit of time in this office...Dr. Hales took care of me when I broke my finger…read moreand again about a year later when I needed hand surgery. The guy has some a seriously terrible bedside manner, but he is really good at what he does, so it all cancels out. Dr. Hales is _the_ hand expert in TriCities, so if your hand is ailin', come see this guy. He took great care of my broken finger--it healed like it had never snapped into 3 pieces, all without surgery. He managed to squeeze me in as an emergency about an hour after I got x-rayed at and sent on from the urgent care center. When it came time for surgery to release a trigger finger, he squeezed me in to accomodate my crazy schedule on extremely short notice. On top of that, he did an amazing job of making the incision in the crease in my palm so that it's barely visible. I'm still amazed about the lack of pain, speed of recovery, and return to 100% use/normalcy. Woo!

Terrific doctor! A few folks told me not to get it done, but he did a terrific job and I have…read morenever regretted my decision! Thank you to the singing doc! If I need to, I will come see you again!

Dr. Sherfey inherited a mess in my knee another surgeon caused during my 3rd surgery! Dr. Sherfey…read morewas wonderful! My knee is SO much better after he cleaned out & repaired my meniscus! He is VERY informative & was able to explain all my knee issues. I HIGHLY recommend him!

From the owner: Offering the following services: Adult Reconstructive & Total Joint Surgery,…read moreTotal Knee & Hip Surgery, Sports Medicine including Knee Arthroscopy, PRP/Regenerative Injection, Fracture Care; Hand Surgery

Every day since the hip replacement has been better than any day the previous two years. Thanks so…read moremuch to Dr. Staeheli and PAC Michael Perala for taking such good care of me. I recommend them to anyone considering a hip replacement as the results have been amazing.