Refinanced my mortgage: 1) Urgently asked me to upload…read moredocuments 2 times while I was traveling on business after I had already provided the info. 2) Morgage person didn't bother to show up for the closing. 3) The person at the RMS office kept me waiting for a half hour past the closing appointment time while he sat in the restroom reading the newspaper. 4) They sold my info so I received countless solicitations despite me indicating in writing not to do so. 5) They sold my Mortgage to Penny Mac almost immediately after closing yet continued to send me mail as if I was a customer.

Jason Lavallee is all around, the best mortgage lender you will ever find. This guy dug us out of…read morea really bad situation with our bank where they dropped the ball and left us hanging weeks before we were to close on our new home. We felt helpless and weren't sure how we were going to get out of this mess. Our realtor Denise Rice (who is also amazing) introduced us to Jason and I can't say enough about Jason. He got to work for us right away and expedited the whole process personally so we could close on time, all in a matter of a couple of weeks. Jason is professional and courteous, explained everything on our level, and kept the lines of communication going throughout the entire process. It's hard to find someone these days with all of his qualifications. He turned the bad experience with our bank into a happy and positive outcome, adding extra surprises that we were not expecting! I would recommend him on all levels!!!

Janine is one of the very best realtors that I have worked with while buying and selling…read moreresidential property in six states over the past 25 years! Her knowledge of the local market is top-notch, and her network of contractors and services within this particular slice of Southern NH is unparalleled. No one will work harder for you! Beyond Janine, the rest of the staff at KRFJ were also simply fantastic.

By far the worst experience of my life. Rude. Disrespectful and nasty people. Heather was terrible,…read moredid not answer her calls, return calls and was always off having her nails done. She is more interested in herself then her clients. I would rather sell on craigslist then use this group. She is quite possibly the least educated of the bunch, and I lost a decent sale because of her unprofessionalism, and incompetence. Go elsewhere.

BUYER BEWARE!!!!…read more This realtor seemed friendly, Sue Padden, but our experience was anything but honest. Serious issues were downplayed or hidden during the walkthrough, and cosmetic fixes were used to cover up problems just long enough to close the sale. After moving in, we discovered thousands of dollars in repairs. It felt like the goal was to get the commission and leave us with the consequences. Proceed with extreme caution and verify everything independently.

I worked with Brandy on and off for almost 2 years before I finally committed to a home. She was…read moreawesome, really fun, and patient, too. I would use her again for buying or listing. I had an awesome experience and she gave really good advice- we learned about all of the mortgage options and even though she had never done my type of loan, she made sure she asked the mortgage company tons of questions so that she could be more informed. All around a 5 star experience.

When I bought my home, They went the distance to make sure I got the best deal …read more They Kept me informed every step of the way and I was proud when the deal was done. Thank you Daher Co...

I have been struggling through an unfortunate situation. The agent assigned to my property was…read morenothing but kind and caring. Until I was unable to move...then she stopped be the NICE real estate agent and continually lied to me about her involvement in my house. She then lied to the people I was dealing with about the house only to force me out.Bottom line is that Mary Koontz doesn't care about anything beyond her pocketbook and doesn't care who she hurts or steps on getting there.. because of her I will be homeless by the end of the month. Dont trust her!

I recently worked with Rachelle at IPS Cash to sell my house. She was a pleasure to work with and…read moremade the whole transaction / process seemless. Janice S

They tried to take advantage of my mom, but luckily her support system had her back. Their offer…read morewas ridiculously low, and the excuses they gave made no sense. At this point, I'd give this place one star--they clearly don't understand how to make a fair offer. Professionally they're okay, but maybe I'm exaggerating; still, their high school-level understanding of pricing is laughable. Not for me, not for the Lukens, or anyone else--just beware. They seem to take more than they give, and it's a pretty awful way to operate. Their cash system feels designed to keep offers low and drag things out far longer than necessary.

This was our second time working with Ryan Hvizda to sell a home, and there's a reason we came back…read moreto her. Ryan is knowledgeable, honest, responsive, and someone we completely trust to guide us through such a major decision. This sale was especially meaningful because we weren't simply selling our house--we were closing a huge chapter of our lives and preparing for an international move. Throughout the entire process, Ryan kept us informed, answered our many questions, helped us navigate offers and negotiations, and made an overwhelming process feel manageable. She was always straightforward with us while also being incredibly supportive. Having now sold two homes with Ryan, I can confidently say that she is someone we would choose again without hesitation. We are so grateful for everything she did to help us successfully sell our New Hampshire home and move on to our next adventure. I highly recommend her to anyone looking to buy or sell in New Hampshire

We truly cannot recommend Brenda enough. From the moment we met her, we felt seen, heard, and…read moreunderstood. We were coming off a rough experience with another agency and were honestly a little hesitant, but Brenda immediately eased every concern. She listened so carefully and somehow understood the things we were trying to say but didn't quite have the words for. She took all of that and built a thoughtful, strategic plan that matched our goals and our very busy lives. Brenda is incredibly smart and genuinely human in the way she works. She coached us, guided us, and kept us steady through a process that can feel like a pressure cooker. There are so many documents, decisions, and emotions involved, and she was right there with us through every single step. Her creativity, her attention to detail, and her ability to set the pace made all the difference. Because of her, we received an amazing offer on our home and found the perfect place to start our next chapter. Brenda felt like an ally and even a family member at times, and we are so grateful for everything she did for us. She is exceptional.

In August 2025, I purchased and closed on a home in Portsmouth, NH. Monarch Title Services, LLC, in…read moreBedford, NH, ("Monarch") managed the transaction. This is the fourth home I have purchased and, having worked with multiple attorneys and title companies in the past, I could not have been more disappointed with Monarch's service. To start, the Monarch processor/paralegal contacted me from an email address that looked like a spam message -- as it gave only the individual's first name and no indication they were from Monarch - and they neglected to include my realty team on the correspondence. Throughout my interaction with Monarch, their behavior was careless and unprofessional, including repeatedly forgetting to include referenced attachments on emails. For example, I have a trust and submitted the trust documents to the Monarch attorney for their review, but Monarch never responded; if I had not contacted them to confirm the documents were acceptable, I doubt I would have ever heard back. In addition, I emailed the Monarch processor/paralegal requesting the timeline to transfer funds for the closing, and again I never received a response. Only after I contacted a supervisor at Monarch did anyone from Monarch respond, and even then, they failed to give me the information I needed. In fact, due to Monarch's failure, I had to scramble and get an additional check from the bank on the day of closing. Based on my experience, I would strongly advise against using Monarch Title Services LLC for any realty transaction.

Just completed a closing today with Monarch Title. The sale had to be completed early in the day to…read moreaccommodate a 2nd closing from the funds. Everything was done in a professional, timely manner with personal attention from Amy, Cathy, and Tiffany. If you want a company with years of experience, this is a great one to use. Ray Boutin, REMAX Innovative Properties

Had a meeting with a listing agent Amanda Plecinoga to view a property. We drove an hour out and…read morethey cancelled 15 minutes before our meeting! Rude and unprofessional. Don't use.

Jenn Knoetner was phenomenal in helping us to find our first home. She is a great listener and…read moreworked so hard for us to find our home. Her communication skills are great and she was honest with us about what was a good buy and what wasn't. She worked closing with our mortgage specialist and made our search fast and efficient. I would highly recommend her to anyone looking to purchase a home!!