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    Keller Williams Realty

    1.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Buyer's agent

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    Samson Properties

    Samson Properties

    (60 reviews)

    Requested Documentation to be filled out by Adam Anderson for his clients who are looking to move…read moreout of one of his homes. Adam explained he didn't want to scan/ sign the documentation. Which only would have taken 5 mins of his time. I guess since he's not getting paid to do so it's a waste of his time It's crazy how his profile says " I live helping others and teaching the industry I cherish" but can't take 5 mins of his time to fill out one piece of paper and sign Adam is lazy and rude especially if it not benefiting him in his favor - be careful working with him. I'd prefer to work with someone respectful and customer service oriented who doesn't hang up the phone on people requesting important documentation that can affect people's livelihood. Clearly started out the gate too fast.

    I believe buying a home with Dennis Poulsen and Samson Properties was the worst and biggest regret…read moreof our lives and I do not recommend anyone ever work with them. My husband was not aware the inspection contingency was waived on the offer Dennis wrote, and no pre-offer inspection was even done. My husband only found this was waived after the offer was accepted when I read the contract. No CMA was done either. Dennis kept pushing my husband to offer higher than what my husband wanted to offer and he gave us significant pushback and attitude when we asked for repairs. I felt he minimized all our concerns and complaints. He felt like an enemy rather than an advocate during the whole transaction. I believe we ended up paying significantly more with fewer seller repairs because of his involvement. We felt manipulated the whole time as it felt like he was truly working for the seller instead of us. It was extremely difficult to file a complaint about him to his broker, Samson Properties. They promised intervention with another individual to get us through closing, then said she was too busy. They did nothing to help the situation. Dennis denied my allegations, even things I have screenshot evidence of. After the sale, he did not respond to email requests asking the seller basic questions about the flooring, roof, etc on our behalf. Samson was cc'd and did not care. I felt Dennis was primarily focused on closing the deal no matter what for his commission, without due regard for our financial interests, time, or satisfaction. I believe we significantly overpaid due to his involvement. It was the worst experience of my life and I truly regret ever working with him and Samson Properties.

    Sequoia Management Company - Maintaining common areas in your community to make your community look its best

    Sequoia Management Company

    (71 reviews)

    I know, I know...."WTF dude, you're NOT giving them a one star rating???" Yes, but hear me out…read more I'm not sure that I've heard of any HOA company that anyone has been absolutely 100% thrilled with, so the playing field is already pretty low in that respect. However it's all about the people you interact with, AND how you treat these people. A lot of homeowners go into any exchange with an HOA company with a chip on their shoulder, and it's easy to forget that the folks on the receiving end of this are also human. So. As you read this, you actually might start to wonder why I gave only four stars and not five, and the reason for that is because Sequoia has been a little slow to catch up to the digital age: it took a loooong time for them to stop sending those ridiculous paper vouchers for us to make our dues payments and to also not charge extra fees for taking online payments, so I had to administer a ding for that. Also, they are a bit stringent on their "inspections" - sending nastygrams to people for putting their trash out early because they're going out of town the next day? C'mon, that is NOT going to reduce property value. But I digress... The good part of all this? Our neighborhood's rep, Shannon Cook. Shannon is definitely no dummy, so while I wince to say it I am sure she knows she's probably reviled by some members of our neighborhood just for the very nature of the job she has to do. But what those folks don't know or appreciate is just how well she does it. Several years ago I unwittingly (read: dumbly) volunteered to serve a 3-year stint on the board of directors for our HOA, and in doing so I got a front-row seat to seeing all the things that Shannon does for our community on behalf of Sequoia. She is extremely methodical, very organized, and - as I alluded to earlier - sharp as a tack. Having served that term on the board I came to understand and appreciate just how ignorant, entitled, and downright rude some of my fellow neighbors are. And while the board I served with were on the receiving end of some of that ire, Shannon took the brunt of it....with the patience of a f*#@ing saint. Since then, when listening to some of my neighbors complain about their interactions with Shannon, I realize that in the vast majority of the cases they are entering into those exchanges already in the wrong. So when she responds to them with the facts and the established rules/bylaws, she's immediately the enemy. It's a no-win. What a lot of my neighbors don't see is how tirelessly she works at this job. It is NOT a 9-to-5 job, and she is at every single evening HOA meeting, coming to the neighborhood on weekends to meet with contractors, and responding to communications from community members and her colleagues well outside of normal business hours. Witnessing all this for quite some time and seeing how much time she puts into our neighborhood, I was absolutely floored to find out that our neighborhood IS NOT THE ONLY ONE SHE MANAGES. She is keeping up this same level of service for other neighborhoods as well, so I have no clue when this woman sleeps. So five stars for Shannon acting on behalf of Sequoia, but the caveats from the Sequoia company I called out above make it four.

    Believe the bad reviews. The property manager, for our HOA named Sharon never returns phone…read morecalls. The part-time HOA administrator is responsive only on a part-time basis as well.

    Jennifer Young Homes - KW Realty - 10408 Goldenrod, Dr, Bristow VA - JUST LISTED

    Jennifer Young Homes - KW Realty

    (20 reviews)

    A premier and truly class act real estate team that been top producers for 20+ years here in…read moreNorthern Virginia. I've used them to not only purchase but sell several of my properties and was always impressed with professionalism, attention to detail in follow-through, even after the sale of my home. Don't settle for the rest. Go with the best when it comes to real estate needs in Northern, Virginia, Maryland, and DC.. A+++++++

    Worst treatment from JENNIFER COLEMAN. Horrible communication , Uncaring, lazy, lack of respect for…read moretime, made me feel like dirt. It took 4 times of her disrespecting me to the point I am beyond fed up. I kept staying quiet. I kept getting disrespected. The nicer I was the more she pushed me down to the bottom of her priority list and value. and my value was zero to her as a human. She was sending the wrong listings I didn't complain. I asked her to please send the other ones. Then she was sending rentals. Then listings in the wrong state. I pointed out to her. I've been beyond patient and got nothing but denial and her gaslighting me telling me she didn't send the wrong areas when I clearly am looking with my own eyes and they are there. The nicer I was the more shed I guess thought I was a pushover and could just keep cancelling past minute. On top Of this she wasn't scheduling any showings for me and cancelled meeting TWICE !!!! I texted her and she still was gaslighting me telling me the listings dod not include erroneous info. The listings that were there were unclear if they were preach built or new construction. I asked. She said she would let me know . She didn't. Then she cancels the appointment again so she can go help someone else I guess a juicier deal just arrived at her and she shoved me aside like dirt to take her other appointment after cancelling prior and me re arranging to meet her time. I have never ever dealt with this level of cold uncaring service from anyone. She literally has no regard for me as a human being and zero respect for my time.

    Capitol Realty Group

    Capitol Realty Group

    (6 reviews)

    This is the WORST management company! I would give zero stars if I could. They are incompetent. I…read moresent mandatory HVAC inspections last year and it took 2 months and an Issue they created on the portal for them to read the email. Now they have changed the rules and demand owners upload last years inspections or they have threatened to get a locksmith and open my unit and have the HVAC inspected all at owners cost. With the monthly fee over $771/month that is their job and I should not have to waste an hour of my time to fill out forms and upload last years inspections but I did and now they have posted a letter they are going to break in next week if someone is not home. I received no confirmation from my submissions and no response to my emails. I have called and they say they do not see the information in their portal. I sent them the old emails and a screenshot of the submissions in the portal. This is harassment! I was hoping the board would change management companies again as it seems they do every year or so but I cannot wait and going to sell this condo hopefully this spring.

    One of the worst property management companies-- and that is saying a lot. Ridiculously rude, and…read morethat is if you are lucky actually get ahold of them, which could be a whole subject of another negative review. I highly recommend finding out if the HOA uses this company before buying into a neighborhood, unless you are super into headaches and grief.

    Philippa Main - Samson Properties - Philippa Main is a top rated Realtor and real estate agent in Northern Virginia, including Arlington, Alexandria, Fairfax, and more.

    Philippa Main - Samson Properties

    (6 reviews)

    Old Town Fairfax

    This letter will serve as my very high letter of recommendation for real estate agent and broker…read morePhilippa Main. She assisted my brother and me with the sale of our parents' home in April 2022. I have worked with many real estate professionals on several transactions over the years and can say with confidence that Philippa is one of the best I have ever used. Philippa has the qualities that make her an extremely successful and effective agent. We found her extremely knowledgeable and well-attuned to the super fast-changing market of early 2022. She was always attentive to our concerns and very responsive to questions, often responding immediately no matter the time. She showed great attention to detail enabling the sale to be made in less than a week. Our mother had recently passed away and we were raw with grief. Furthermore, we live in California, so it was even more important that we could rely on someone like Philippa to take the reins from beginning to end and that is exactly what she did. She was able to interpret and solve all the questions pertaining to our mother's Trust without the need for outside lawyers, and this was a great convenience to us. We also feel that we got the highest price possible for the house based on her pricing strategy and advice. Philippa exceeded our expectations in every way. The sale went very smoothly and we closed on time. I would not hesitate to recommend Philippa to anyone in need of a listing agent or for the purchase of a home. We interviewed three other agents before deciding on Philippa and she did not disappoint. Every detail was perfect, from the fantastic professional photos, the listing description, to the impeccable transactional aspects leading to the close of escrow. In a nutshell, she is a top tier professional, intelligent, tenacious, fun and talkative, bright and conscientious. If you need an agent/broker then hire Philippa Main. You won't be disappointed.

    When getting our property ready to sell in Florida, we worked with Philippa. She was extremely…read moreknowledgeable about the market and helped us price it appropriately. She has one of the best response rates and follow through that we have experienced in our history of buying and selling multiple homes. We would recommend her to our friends and family for sure!

    Jin Wickwire - eXp Realty

    Jin Wickwire - eXp Realty

    (42 reviews)

    Jin helped my family sell their single family home in Chantilly, and they were super happy to have…read moremet and worked with her after receiving a recommendation of her services. She was helpful and on top of everything. It was great to have open communication and lots of access for their questions and concerns. Every time they had questions, she was responsive and available. Her knowledge about the market and the selling process was valuable and informative. Given all of the steps of selling, Jin stayed so involved and had good relationships with other service providers as well, like cleaners and movers. She was present for the walk-through and settlement with my family, and she attended every meeting with the new home builders. That kind of presence and hands-on involvement was so important and something that can't be taken for granted, because other agents do not have that level of care. For any future inquiries, my family is happy to recommend her services.

    We don't usually leave negative reviews, but our experience with our former landlord and real…read moreestate agent, Jin Wickwire, unfortunately ended on a very disappointing note. While the home-buying process itself was smooth, our move-out experience was the complete opposite. As a family with young children, we were repeatedly questioned and made to feel uncomfortable over normal wear and tear......things like minor drywall nicks that are expected in any home with kids. These were already being addressed on our end with a contractor, as we had communicated. Despite agreeing to cover repairs and forfeit a $3,000 deposit, we were met with unnecessary comments and a level of aggression that felt unprofessional and unwarranted. It was especially disappointing given that we chose to work with her over many other options, expecting a level of trust and respect in return. We believe in accountability and were fully willing to take care of any legitimate damages....but respect and professionalism should go both ways. Based on this experience, we would not recommend doing business with Jin.

    Keller Williams Realty - realestatesvcs - Updated June 2026

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