A premier and truly class act real estate team that been top producers for 20+ years here in Northern Virginia. I've used them to not only purchase but sell several of my properties and was always impressed with professionalism, attention to detail in follow-through, even after the sale of my home. Don't settle for the rest. Go with the best when it comes to real estate needs in Northern, Virginia, Maryland, and DC.. A+++++++ read more

Worst treatment from JENNIFER COLEMAN. Horrible communication , Uncaring, lazy, lack of respect for time, made me feel like dirt. It took 4 times of her disrespecting me to the point I am beyond fed up. I kept staying quiet. I kept getting disrespected. The nicer I was the more she pushed me down to the bottom of her priority list and value. and my value was zero to her as a human. She was sending the wrong listings I didn't complain. I asked her to please send the other ones. Then she was sending rentals. Then listings in the wrong state. I pointed out to her. I've been beyond patient and got nothing but denial and her gaslighting me telling me she didn't send the wrong areas when I clearly am looking with my own eyes and they are there. The nicer I was the more shed I guess thought I was a pushover and could just keep cancelling past minute. On top Of this she wasn't scheduling any showings for me and cancelled meeting TWICE !!!! I texted her and she still was gaslighting me telling me the listings dod not include erroneous info. The listings that were there were unclear if they were preach built or new construction. I asked. She said she would let me know . She didn't. Then she cancels the appointment again so she can go help someone else I guess a juicier deal just arrived at her and she shoved me aside like dirt to take her other appointment after cancelling prior and me re arranging to meet her time. I have never ever dealt with this level of cold uncaring service from anyone. She literally has no regard for me as a human being and zero respect for my time. read more

This horrible saga with Jennifer Young's realty group largely pertains to one of her employed agents, Jovan Vidulovic. He represented sellers of a home, discussed multiple offers with multiple potential buyers but then subsequently refused to communicate the majority of those offers to the seller he was representing. Ultimately the seller was deceived into accepting a lower offer than others submitted, and the home went to a flipper connected to Jovan and his team. Further proof of this unethical, if not illegal, behavior can be seen by Jovan and Jennifer now representing that very same flipper who's desperately trying to sell the same property after polishing a turd! And, unfortunately, this flavor of behavior seems to be business as usual for these "professionals;" see another review posted that required legal action when this team refused to abide by contractual obligations! read more

Terrible experience with this company and it's agents. Long story short, we -the buyers- started the process to purchase a house listed by them. We fall in love with the house but Unfortunately after inspection, we found out that the house had very serious issues so, as we agreed in the contract with them (Seller agent from Jennifer Young homes called Mark), we had the right to step back, walk away and get the deposit back. There was a clause in the contract that was allowing us to walk away if something was wrong with the house after inspection and also there was a clause saying that we would get the deposit (10k) back RIGHT AWAY. This unprofessional people started to play games saying that they will retained $2000 from deposit, no solid explanation they just said that. We found that awkward. But we wanted to move on and find another house to purchase. So, We said ok, fine, Take the $2000 then and give us $8000. No answer from them for 2 long days. Then they came to us asking for $5000!!!! At that point we said no way. This is too much. They said that the owner of the house --who actually had as last name "young" (not sure if they were all same family or if it was just a coincidence since they never disclosed that)--complained because we said that our house was listed for $400.000 and the contract said $399.000 or viceversa but... so what?! We had put our house on the market and we were under contingency but their reason was absolutely nonsense. We asked for the whole money and they refused. We had to contact a real estate lawyer, and the lawyer found out that they didn't even have a case there but we -the buyers- would have a case if they did not return the 10K to us right away. One more time, we asked for the whole deposit back but this time we told them that if we didn't get the money right away we would file a lawsuit against them immediately and we would ask the court to make them pay for attorneys fee. Then, they finally gave us the whole money back. This was a nightmare, terrible experience, what were they trying to do? This was not an act of good faith! Not at all. Seems to me that the owner got mad at us because we didn't buy his broken house and this individual wanted us to pay for it.....? Like "You guys made me mad so I want 5000!!" There was not ethical practice at all! Real estate company's are supposed to advice and help clients in these processes following the law and the ethical standards. people need to know this. read more

Do not list a home with Jennifer Young if you are a seller. This is a seller's perspective. I had a new pre-construction home for sale and went to them based on their advertisement on Radio. Jennifer came the first time to meet me with one of her agents. Asked me for the price I have on mind - I just mentioned a number. She suggested I price it a little below as the market in that range is slow. What do I know and I agreed. Had an offer in about a month and all through the construction process, the agency didn't care about my issues with the buyer who wanted more and more given for free. The buyer picked options for $50k and the agent put their commission on it -when I pointed out, Jennifer said she cannot promise the buyer's side but she will reduce her commission. I trusted her statement and after closing, she completely stopped responding to me - never paid that amount back. Utterly unprofessional and very surprising at her silence as they seem to advertise a lot. Come to find out on Redfin following the closing, the price of the house is estimated at 20% more than what I sold for. I believe that they try to underprice the homes to get them sold fast. For them, higher price won't make much difference in commission but they can sell at lower price quickly. I have other properties and would never use them again and I am glad the new settlement will start to make the commissions more reasonable for both buyers and sellers and get rid of these type of agencies who are not interested in advocating your interests. read more

Good Morning, I made an appointment with Theresa Shoptaw a few days ago and she gave me a date and time. She then called back on the day of the appointment and claimed that she had to take care of a family member, so after that we made another appointment which was for February 28, 2021 at 2:00pm. Mind you i scheduled an appointment at 2:00pm, so she calls to tell me that another person scheduled at 4:00pm and that I had to reschedule and and you know its raining and messy outside you know is what she said. I dont appreciate the run around, if you are not available to service me just tell me. So i would never recommend this place to anyone because of the weak service. I have nothing against anyone here I just picked her off of the google website. Do better with servicing clients. You can email me anytime at lawyerforlife44@gmail.com. read more

Jennifer C. was amazing. From start to finish working with her was seamless and easy. As a first time buyer it's a daunting process but she made it a point to help me understand the process, find a place that really worked for me and never pressured me into making decisions. The communication was always prompt, clear, and I could always reach her with questions. She handled all of the steps along the way so I never felt lost in the process, and when things got sticky with other parties delaying or being less than proactive, she was on it 24/7. Even post-purchase, I'm excited to share updates about my house and renovations and feel like I was paid attention to like I was her only client. read more

I would highly recommend Mark P. This was my first home purchase, and he worked with the financing company to make sure i fully understood the whole process. He knew my needs and was honest. Not only did he work hard to help me find a home in budget, but in an area that was appropriate for me. He worked closely with my lender to get my closing done in just a few weeks, and has been in touch since the closing to make sure that I am getting settled in ok. I could not be happier with his honesty and hard work. Highly recommend! read more

My husband and I had a great experience working with Lauren Heisey during the house-hunting and purchase process of our very first home! We had interviewed quite a few realtors in order to find the perfect fit for our first-time home buying experience. From the very beginning of our interactions with Lauren, she had an easy-going personality that was a perfect match with ours. Some realtors we had interviewed were extremely pushy and wanted us to sign the exclusivity contract before we could even ask questions to determine if they were a good fit -- but not Lauren! She understood that the home buying process (especially for first timers) is stressful but having a realtor that is compatible with the buyers can make a tremendous difference! Lauren demonstrated her responsiveness and willingness to answer questions before we signed the contract to work with her -- which even included doing a test-run of running comps on a home for us! She was able to answer every question we threw her way both completely and in a manner that we could understand. We were particularly impressed with her knowledge of the home buying process for individuals utilizing a VA home loan. Once we provided Lauren with our search criteria, she promptly set up a MRIS Listing search. My husband & I attended numerous weekends of open houses and finally found "the one" (which had popped up on one of the daily MRIS search e-mails that Lauren set up). We were so excited about the house that we called Lauren right away to put in an offer since we knew it was a very popular home and had a lot of interest. She was prompt in running comps and put together an offer that we felt comfortable with (including the escalation clause). She recommended that we hold off submitting our offer until the Monday morning following the open house weekend since the sellers would not be reviewing offers until that Monday and we didn't want to provide the seller agent with ammunition of being able to say "we already have offers on the house" at the open house on Sunday. There were a total of four offers and the sellers selected ours! Lauren did a great job putting together a competitive offer and went above & beyond to provide the sellers with some background on us as a couple to make the offer more personal. (FYI - All of our documents were signed digitally via DocuSign which was so convenient and expedited the process!) Lauren was also able to provide us with recommendations for lenders. We ended up utilizing one of her recommendations and it worked out great having a realtor and a lender that had worked together previously. Lauren joined us at closing at the title company. All went smoothly and we closed on time! We will utilize her services in the future and will definitely recommend her to friends & family. Thank you, Lauren! read more

Had a very solid experience with Jennifer Young's team. From the start, they explained the sale process for my house and realistic expectations. Lauren Heisey was my primary contact. She (and other team members) were very responsive. She established a connection with a contractor to perform kitchen and bathroom upgrades. Her communication during the sale period was detailed and reliable. Upon closing, that process went smoothly. In addition, other KW team members assisted with various details. I'd recommend them if you are a first time home buyer or seller. They know northern Virginia very well. read more

The process was good - having done all my house prospecting online, the online side was very important to me. We went with the renovations people they recommended and the house came up looking great. Then we had an offer and closing quite quickly. I don't know how it would have been we hadn't used them because the offer we closed with was from out of state but with another KW Realty firm, and it was good to get everything done with only a short time on the market. The online side of things really worked out for us. We did not get the price we wanted - it was a lowball offer/negotiation - but we went with it rather than gambling on a better offer later. Smooth process, worked well. read more

The Jennifer Young Team and Peter Livingston in particular did an awesome job listing, photographing and marketing our home. They took our home and listed in early Feb 2019 (which would normally not be a great time) and had it closed and sold by 8 March 2019. We had a full price offer and great (awesome) representation throughout the process. I rate them 5 out of 5. I strongly recommend them to others. read more

Bought a house and Jennifer Young was the seller's agent. The seller's agent never brought keys to hand to the buyer at closing. After closing, the seller's agent never delivered the mail box keys to the buyer's agent and was never delivered to me, the buyer. I am very very disappointed at the seller's unprofessionalism after receiving more than 15k. I don't think anyone should use this agency to sell their house! ever! Very unprofessional for the price you pay. Other agents only charge half the commission you'd pay with this agency. Good luck if you are ever selling a home with this agency because they handle things very poorly. Four weeks into buying the house, I never received a feedback from Jennifer Young about where my mail box keys went. Very very disappointed. Unprofessional and unreliable. read more

The Jennifer Young Homes rental property division of the Keller Williams Realty located at the same address has been the worst rental experience of my life. Every interaction with their only Office & Property Manager has been incredibly difficult. My rental lease was finished at the end of September 2020. I notified Angie Will, the property manager, I would not be renewing my lease several weeks before I moved out. I called and left messages with her several times at her direct line and through the office receptionist over the past two weeks and had not heard anything from her. It took 63 days after I moved out to received an email response from her. She stated there was no record of receiving the security deposit and that I needed to prove that I actually paid it. I provided her with the proof of my security deposit and she has still not acknowledged their mistake or even attempted to fix the problem. Instead the onus has been put on me to prove that I even paid it. This is a direct violation of Section 55.1-1226 of the Virginia Residential Landlord and Tenant act (VRLTA). As the day I am posting this on January 19, 2021 it has been 111 days since I've moved out and still I have not heard any update from Angie Will and Jennifer Young Homes nor received my security deposit. STAY AWAY both renters and landlords!!!!!! read more

We had a great experience buying our first home with Peter Livingston. He was a great and knowledgeable partner throughout the whole process and exhibited great guidance and patience with us as first time buyers. He was always available to answer any of our questions on the specific homes we were seeing or general questions we had about the home buying process. His flexibility with timing and availability to see a large number of homes before we ended up buying was a huge help to us. Peter's straightforward and honest advice really put us at ease and his pre-existing relationships with lenders, inspectors and other folks involved made the financing and settlement simple and non-stressful. We leaned heavily on Peter's local area knowledge as well as his advice when actually submitting our offer and going through the counter-offer process. This was especially valuable as we were buying in a very hot market so having someone able to tell us what was reasonable and what wasn't was great. We would absolutely work with Peter and the Jennifer Young team again! read more

I have now bought and sold 5 homes, to include my primary residence, with Jennifer Young's expert guidance. Each investment property, that she found and provided rental income analysis on, was cash flow positive from day one and eventually doubled in value over 7-9 years. Regarding my personal residence, the confident guidance and service the Jennifer Young team provided was exceptional. I remember balking at her suggestion at putting our primary house on the market in the late February timeframe - especially with the threat of brown grass from the recent winter. Eventually, I trusted her judgement, backed up by years of personal market data, and our house sold on the first day it hit the MLS - and made a record comparable for our neighborhood. I then watched over the course of the next 30 days several houses within a block of ours hitting the market within weeks of our listing. Several of those homes lagged on the market and were eventually pulled off-market or reduced in value. Furthermore, her team's knowledge of the intricate details of the buying/selling process helps relieve a very stressful process and provides further assurance that you are working with a team that is top of their class. read more

The Jennifer Young Homes Team was amazing. They made the process of selling my home and buying a new one as stress free as possible. Every member of the team is top notch and extremely knowledgeable in the process of buying/selling real estate. As with many real estate transactions, I had my share of setbacks along the way, but the team provided excellent solutions and never missed a beat ensuring that things got back on track and may goals were being met. Jason Young was my listing and buying agent. I cannot say enough good things about him. Jason is professional, a very hard worker, extremely knowledgeable and a pleasure to work with. More importantly, he is an agent you can really trust to represent your best interests. Jason fought tirelessly to ensure that I was getting exactly what I wanted when it came to selling my house and when it came to buying a new one. It was a comfort to know that there was someone really watching my back throughout this process. I highly recommend! read more