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I listed and sold a home with Gateway Realtors in Hasbrouck Heights, and must say that it was the…read moreworst sales experience I have ever had. I have bought and sold several homes using a realtor, so I am very familiar with the process. I listed the home with Eddie Norman Narvaez, a new agent that moved here from Florida. He has to be the laziest agent in the industry. I was promised an open house, and never had one. I had repeatedly asked Eddie to schedule the open house, but he was reluctant. It is my belief that he did not want another agent to sell the house, and that he wanted to keep the entire transaction in his office. This had severely limited the amount of exposure we received for the property. Communications with Eddie has been very poor as well. He would not return email, phone calls or text messages. I would send him very specific questions, but would never receive a response. On the very rare occasion that he would respond, I would receive a canned response that I need to speak with my attorney, even though it was Eddie's job to follow up on the issues at hand. Due to the limited property showings that we did have, we only received one offer, which was from one of his clients. It was at this point that I contacted the agency's owner, Mary Ellen Courtney. I expressed my concerns to her in regards to Eddie's lack of response, not having an open house, and Eddie referring me to my attorney for questions he should have been handling. Mary Ellen stated that she would speak with Eddie, but nothing changed. Mary Ellen seemed to be inconvenienced with my concerns, even though she's the owner of the office. Once we accepted the offer, Eddie was non-existent. He dropped the ball on following up with the client regarding the mortgage, home inspection, town CO inspection, homeowners insurance, etc. Every time I had asked Eddie about the status of these items, he referred me to my attorney. He refused to make any contact with his client to move the sale along. He has the idea that once the listing is taken, that his job is over. He has no concept of how to handle a real estate transaction, and should not be working in this field. Eddie never mentioned to us that the buyer's mortgage fell through. The mortgage commitment date had passed by for two weeks, and Eddie never thought to mention this to me. I became very concerned at this point and requested that the house still be shown, as the buyer was having a problem obtaining a mortgage. My email and phone calls to both Eddie and Mary Ellen went unanswered. After at least a week, I finally spoke with Mary Ellen over the phone, and she so rudely told me that I was bothering her, and that she was spending time with her family! This is her business, but she does not want to speak with her customers? Eddie never informed the buyers that they needed to schedule a home inspection, or start the homeowners insurance process to get the necessary paperwork for the closing. He also did not set up the CO inspection, so I had to pay an extra $100 to get a last minute CO inspection from the town, since it was requested within three days of the closing. Again, I brought my concerns to Mary Ellen, but she did not want to get involved. She mentioned that when she hired Eddie, he seemed like a nice guy, and seemed like he knew what he was doing. But yet, she still did not want to get involved in the many problems that plagued this transaction. Bottom line, DO NOT trust the purchase or sale of your home with Eddie, Mary Ellen, or anyone else at Real Living Gateway Realtors in Hasbrouck Heights, NJ. They are by far the worst real estate company I have ever dealt with. If you are looking for a hassle free, professional transaction, you should definitely look elsewhere. Don't be fooled by their presentations and BS. All they want is their commission, and don't want to work for it at all. A real estate purchase or sale is one of the largest transactions a person will have in their lifetime. It requires professionals that know what they are doing, and work on your behalf to ensure that it goes smoothly, and that they have your best interests in mind at all times. Be very careful when a realtor avoids having an open house, and when offers are only coming in from realtors within that office alone. Some realtors will do whatever they can to keep your listing in their office, and avoid cooperating with other agencies. If you experience similar problems with Gateway Realtors, demand that they cancel the listing contract, and file a complaint with the Board of Realtors. What they have done in my transaction is unethical, and highly unprofessional. Avoid this agency and look elsewhere. You'll be glad you did!

Wonderful realtor who is attentive, knowledgeable, and truly a pleasure to work with. He made both…read morethe selling and buying process (we sold our home and bought another one) feel seamless and stress-free, guiding us every step of the way. His responsiveness and attention to detail made all the difference. Highly recommend to anyone looking for a smooth, positive real estate experience.

My husband and I came to look at a house in Staten Island during an Open House event hosted by RE…read moreAgent Jill Pinto. We've been looking at property for a while so I've been to open houses before and I have to say, I've never experienced one like this. The second we arrived, we were bombarded with questions about our current home and how long we think it will take us to sell, etc. I felt like I was being ambushed by a sleazy tabloid reporter. It would have been great if we got her business card or name first. I only know what her name is from the sign in front of the house. And did I miss something? I thought we were just looking at the house briefly during this open house event. Not sure why she needed to know every detail about our jobs, living situation, every other house we've ever looked at on SI, etc. I wasn't aware I was doing a one-on-one interview for a biography. This woman then asked my husband if we need to sell in order to buy. First of all, most people who own and are looking to buy do need to, so I'm not sure what kind of BS question that was. Anyway, he hesitated for a few seconds to answer probably because he was just as uncomfortable as me and she replied for him with, "yes, no, maybe..." I found her tone and language incredibly abrasive which added to our experience being quite uncomfortable. There were two other things I thought were rude. First, she only asked my husband what he does for a living, not me. I suppose what I do isn't important because I'm not a man and it must be safe to assume I don't have a job that matters. Then I asked her about the boiler in the basement and she proceeded to show me the washer and dryer instead while ignoring my question. This lady needs to wake up and realize what decade she is in...times have changed but apparently her thinking has not. Perhaps if she went back to school and left the bubble she lives in, she might be more aware of the world we live in today. Needless to say, we left the house as soon as we could and won't be going back.

My husband and I are so thankful to Fran and Jill at coldwell banker! They were amazing with…read morehelping us sell our apartment and buy our house! Their attention to detail was outstanding and they were always top notch professional. They took the time to fully comprehend what we were looking for and made sure that each house they showed us met the criteria that we required. I would highly recommend them to anyone who's looking to buy or sell their home!

With so many brokers out there who seem to only care about grabbing a quick deal and pushing people…read moreinto making big purchases, it's no wonder finding someone who is honest and actually cares about their clients can be a difficult task. Fortunately we were able to meet Sophie Kang during our home search process. We had just had a very bad experience with a previous broker/sale that fell through so after that whole debacle, it was a much needed breath of fresh air to meet Sophie. She was one of the main reasons why we not only were able to fall in love with our dream home, but also made the entire process so smooth and easy. Sophie is without doubt one of the best brokers I ever worked with because of her honesty, transparency and genuine care for her clients. During the whole process, we never felt pressured into making a hasty decision and she answered all of our questions quickly. Her ability to not only get things done effectively but also quickly is a huge plus. Also, Sophie is incredibly responsive and will not hesitate to find an answer to any question - no matter how big or small they are. Ultimately we purchased our home and Sophie's hard work and honest communication with us and the seller helped seal the deal. If only all real estate (or any major) transactions were like this. If you're looking for a realtor who really takes great care of her clients and understands what they are looking for ... and more importantly doesn't put money ahead of doing the right thing, then without doubt you should work with Sophie the next time you're looking to purchase, rent or sell a property. She definitely is one of the best real estate agents you will find in the area!

We had a tremendous experience working with Nelson! He is very professional, organized,…read moreservice-oriented, and just a good guy all around. He made the process very smooth for us and even went above and beyond, coming over the day of our move in to help us figure out how to put up the blinds! Highly recommended and truly best-in-class at what he does.

Ruthie and her Miron Properties team are the only ones I would have ever considered when it came to…read moreselling my home. From day one to the closing ,the professionalism and care were amazing. Maureen babysat my home like it was her own when prospective buyers came to look. They made the sales process easier than I could have every imagined , helped with every detail and continuously checked up on me to see if I was OK. Look no further if you want to sell or buy.

Ruthie at MIRON PROPERTIES rented our multi-family property in Englewood, Bergen County, for many…read moreyears. She carefully scrutinized all prospective clients and always identified great tenants for us. More recently, we decided to sell our property. Once again, Ruthie applied her unique ingenuity to creatively and effectively market our property and sell it quickly and successfully. Ruthie and her TEAM are dedicated, experienced and driven to get the best results for their clients. They will always go the extra mile for you. We wholeheartedly endorse and recommend Ruthie and her MIRON TEAM as top-of-the-line real estate professionals.

Brandon and the Trentham helped with one of my clients I gave them as a referral. They found them…read morethe perfect home and was able to expertly negotiate on their behalf. I trust sending them all of my business in NY as they are professional and hard working.

Brandon and his group are the best real estate team i have ever dealt with. Smart, hard working,…read morenever waste my time and truly professional.

I'm currently working with Meisha at City Roots Realty to purchase a home in Brooklyn. Although I…read morehaven't settled on a home yet, working with Meisha has been such a treat. I'm a first time homebuyer and she's taken time to explain the process. She's been instrumental in this process. Even though we didn't get the original home we wanted, I realized early on that Meisha would be the broker to find me my dream home. I highly recommending Meisha. Very knowledgeable and professional. The search continues!

I just recently joined the family here at City Roots Realty in Park Slope, and in such a short…read moreamount of time Steven Plac has gone above and beyond to help me feel at home and confident in my brokerage move. I have had 2 fairly negative experiences in my career as a Realtor over the last 3 years, but finding a place where the broker is kind and genuinely interested in my success has made all the difference. Learning from him benefits my clients, and I am always certain that I can call on him for support so our clients receive the best service possible. 718.210.0212 x 702 Hayley Bullock hayley@cityrootsrealty.com

We met Anthony at an open house and immediately knew that he was going to be a great agent. He took…read morethe time to know what we were looking for and was able to help us find a home in the area we desired. He made sure that all of our concerns were addressed and was a great communicator. His knowledge and work ethic were phenomenal. Highly recommended!

Our home buying process was super easy with Mid Realty. Dina was our realtor and she got us an…read moreamazing home in such a competitive market. Dina treated us like family and made sure that we were aware of everything that was going on with the home. She was always a phone call away, every time I called she was always there to answer. We were also able to get a much better mortgage on our home due to Dina who referred us to an outstanding mortgage company. We were able to close on our home within 2 months. I literally have not one single bad thing to say about Dina and Mid Realty. I highly recommend Dina and Mid Realty for anyone looking to buy and sell a home!