Started the process of getting quotes some pool maintnance and needed the best person to talk to. I…read morecalled and got ahold of Ally at the front desk. This is the expert I needed. She made the experience easy and professional. I do not usually write reviews, but with service like hers I had to. Call them today and ask to speak with Ally, she will make sure the water in your ground gets what it needs.

I don't even know where to begin here. If I could post 0 stars I would. I wouldn't let this company…read moretouch my daughter's Malibu Barbie pool. Had them install a pool heater. Called them 4 times for the estimate and finally got it. Was told it'd be installed on a Friday but needed half payment first. Okay cool. Waited and waited for the bill. I had to call back the next day and ask to pay the bill. On Friday someone came and dropped off the heater. Didn't tell us they were there or when they left. Had to call the office to see what was up. "Oh they'll be back out Tuesday to finish. They came out Tuesday but didn't get it finished. Again no one told us they were there or when they left. Wed they finally finished install. Again didn't tell us they were there or left. Never showed us how to use the heater. Just sat the owners manual on top of the heater. I tried to talk to one of the repairmen but mid sentence he walked off. This was the worst experience ever.

So I don't live anywhere near Missouri but we needed replacement glass for the oven door before we…read moremoved out of our last place and couldn't find it in stock anywhere else. Needless to say I was a little concerned about buying something over the internet from a business I new nothing about, partly because I'm paranoid and think everything is some sort of elaborate scam these days. So I was really pleased when Bill responded almost immediately to my email, he called to let me know it was in stock and how much it cost. It was shipped quickly and very safely packaged too. Don't hesitate to do business with these guys, they treat their customers well!

I opened the box with the liner and there are two pin holes in the product. I don't know where the…read moreholes are because I don't want to open the whole thing at this point. As far as a recommend for this company you have it. They have been very helpful with the purchase as well as helping with the replacement of some pieces that were installed improperly and damaged the pool. It was a pleasure dealing with this company. They are definitely a company that still believes in customer service.

Tied to buy pool basket on line, Could not complete due to anti virus stopping. Called company and…read moregot a slew of excuses and was told to use other device. I asked if he could take order, no they did not like doing that. I told him did not like having to work hard to spend my money. His reply was that he was working hard to make his money and he was busy. Hung up and will buy else where. Good luck dude.

Excellent customer service. Even better product. These saferooms are incredibly well made and I…read morewould trust it with my life.

My wife and I purchased a Liberty safe from Stronghold in April 2019. At the time of purchase the…read moresalesman told us they could install it, including anchoring it down. The salesman asked what kind of floor we had and I explained the construction and told him because of this it would be necessary to anchor the safe by bolting it through the entire floor. The salesman never indicated a problem with this (wanting to make the sale, I'm sure). Upon delivery the company Stronghold uses delivered the safe and said Stronghold would anchor the safe and install the dehumidifier. I made contact with the salesman at Stronghold who set a date for them to anchor the safe and then said they couldn't anchor the safe like I was requesting. The salesman said Liberty Safe didn't approve of that anchoring technique. I then spoke to the General Manager at Stronghold who told me they didn't do installs to include anchoring. I called Liberty Safe and explained the entire anchoring process I wanted done. The technical representative told me that given my particular set up, the way I was requesting sounded very good and he "liked" that idea. He told me Liberty Safe didn't have any issue with the way I wanted to anchor their safe because it didn't alter the safe in any way. The company Stronghold uses for installs called me after the business day and told me they would not anchor the safe as I wanted because it could cause the damage to the floor. I explained the entire process and told them the possibility of damaging the floor was actually reduced overall by doing it the way I was requesting. The company rep then said Liberty Safe didn't authorize that type of anchoring. I told them Liberty Safe had already told me it was ok. The company rep then told me they wouldn't do it because they didn't have the tools to do it that way. (A drill with a concrete bit?) They had already stated they intended to drill into the concrete floor. Bottom line is Stronghold lied to me from the beginning. My safe is not anchored and won't be until I do it myself. My safe's dehumidifier hasn't been installed either. I will never do business with Stronghold again. I will tell everyone I know that they area a rip off business.

05/09/2025 This was my first time working the SCS Home…read moreEntertainment, I had a great experience working with Tahg Ladewig. He arrived promptly for our appointment and quickly diagnosed the issue with our faulty entertainment system. Tahg explained the problem clearly and provided a detailed estimate for the repair. He completed the work efficiently and left the workspace clean and tidy. I appreciated his professionalism and expertise throughout the process. I would hire SCS Entertainment again for any future needs. Due to the current age of our entertainment system, I will be replacing our system in the near future and will now only purchase from SCS Home Entertainment.

Love these people excellent Customer Service is their way of doing things. We wouldn't work with…read moreany other company. They are always there to help and do the best job. Staff are incomparable!

The response we got from Five Star - Greg was top drawer. There were no locksmiths to be found in…read moreBranson at this time, so we searched through many dead end and deceptive ads. We got lucky when we called Five Star. They are available in Branson, even though located in Nixa! We sent him pictures to size up the problem installation of a replacement lock so he could have right tools, etc. He requested a few more pictures, so we knew he genuinely was giving us customer service. Bottomline, lock is installed and our place is secure. If anyone needs locksmith service, call Five Star Lock & Safe.

If I could give a zero, I would. We were flying to MO to change locks and put new renter in…read morehouse, and had less than 22 hrs total from landing to Take off. We called days in advance and even offered a credit card. They were so difficult but they would come on a weekend... So we made a reservation. Even tho. We all have GPS and know down to the minute we will be someplace, he absolutely would NOT let someone meet us until we were at the house, which then cpuld be another hour based on location of Tech. I called him when we landed, my wife so frustrated with the lack of costumer service so I called to. Explain why it was important and that we were only a few min away... The man said he would call me back and hung up on me, only AFTER he talked to me like I was an idiot and was just down right awful. He called me back to say sorry we R Overbooked, and after acting very rude he had no up. I Was floored. Awful awful customer service, I wil never. Nope! But I did many more calls and when I finally found 417-ReKey on facebook, the man never told me he was closed weekends, thanked me, complimented me, showed up. With a old and absolutely went the extra mile. New my new go to. Don't use this guy at five star. There isn't one thing about it that makes them five stars. The girl from Florida. Told ya I would write a review.