One of the best chimney sweeping companies to work with in the southwest and central MO. area…read more True professionals that will always put your home and family safety first. They take pride in being full time chimney sweeps year round and not just "in season" like so many other individuals around. Certified sweeps they do fantastic at looking at the whole system and not just the symptom. Will always refer to them first!

Sorry I should have clarified, the parts you installed (one of the two) fell out of the stove…read morebecause it wasn't installed correctly, per your tech.

I bought a washer & dryer from Missouri Furniture (never buy there!) & I paid to have it installed…read more Well the guys from Missouri furniture set it up incorrectly so my dryer stopped working 11 DAYS into having it. Remind you, it's a brand new dryer. Well Performance Laundry sent a technician to get it working temporarily till the right part came in. So today they sent another tech I hook it all up correctly but I needed to call Missouri furniture to get a new cord from them so it didn't short out & stop working. The technician informed me I only had him till 5pm, he went out of his way to go with me to Missouri furniture to make sure they gave me the right part & he came back to install it. I couldn't have been more impressed with Performance Laundry. They have gone above & beyond from customer service to installing parts in a timely manner. I can't tell you how much I have appreciated all this company has done for me! THANK YOU SOOOOO MUCH!!!!

GE dryer wouldn't start when turned on on Friday of Christmas weekend. Called and scheduled repair…read morefor Monday morning. Prompt, Professional, Friendly, Affordable, Repair, Great Sevice. Success! . Definitely Recommend! Karen S.

Paul the owner did a great job fixing out refrigerator/freezer. He was very courteous,…read moreknowledgeable, and reasonably priced. I would highly recommend Advanced Appliance for any appliance repairs you may have.

I have used Same Day Service since 2011, for home maintenance and repair from plumbing to finish…read moreremodeling carpentry. The owner is very diligent in assuring customer satisfaction.

Called for an emergency serpentine belt replacement. Michael was out within 45 minutes. We picked…read moreup the part and he got it replaced. Took a while due to the massive thunderstorm on 7-7-23 but after a bit he said screw it and he was on his back under the car in the downpour. The bill was super reasonable and we would definitely call them anytime we break down in Springfield.

Really appreciate this local business. The owner worked with me and repaired my washing machine…read more He let me pay for the parts and didn't up charge me. He only charged the labor. And was willing to repair what others would not. Excellent diagnostic skills, technical capability, trustworthy and customer satisfaction.

After being in the customer service business for decades, I am overly critical of customer service;…read moreI give Best Refrigeration 5 stars. Their techs are courteous and friendly and very respectful of your property and time. On the phone they are responsive and helpful. The billing department is super friendly and easy to work with.

I would not use this company again as they are pricey and not transparent in their billing…read morepractices. I used their services twice and both times ended up paying over $200 each time to replace very inexpensive parts. I paid out over $400 in the span of a month or two to them on the same machine. When I requested an itemized bill, Daryl refused to provide one. It should be no problem to show the customer what you charged them for. When you refuse to be transparent in your charges, that does raise some questions about billing practices. I also tried to pay my bill over the phone and they attempted to charge a $15 fee even though standard credit card fee is only 2-3%.

We had purchased a used fridge from a individual and when we got it home it wouldn't run right…read more Darryl came out. First question was did we buy it off Craig's list which we had. He barely looked at it and said it was probably a electronic control and they had been discontinued. He it was junk! After talking to others we went and bought a .99 outlet and now it works like new. We paid the $75 service fee but we won't use their services again.

Mike Hawkins has been my go-to appliance repair man for years. Refrigerator, washing machine,…read moredryer, dishwasher, oven! He has kept us up and running. He is honest about whether the repair is worth it as well. His price has always been fair, so I don't consider calling anyone else. He's a one man show and is very busy so you might have to be patient for callbacks.

Used thin service one and quick response. Called another time made appointment and they did not…read morecome. They called acknowledging they missed I called back and left message to make another appointment. No call back. Called again it has been 24 hours and no call back.