Fantastic auction house with great reliable people. I can't say enough!…read moreRun to a sale

From the owner: Welcome to Odyssey Estate Sales, your trusted partner for professional online estate sale services…read more We specialize in helping individuals and families manage the often overwhelming process of downsizing, relocating, or liquidating their estate's assets. Our experienced team provides comprehensive estate sale solutions, including expert appraisal, strategic marketing, and a seamless sale experience.

Everything started out fine. They visited our home and we showed them what we wanted to sell. They…read morewere cordial, enthusiastic seeing all the antiques and collectibles, and we developed a plan for the auction. They did a lot of good work, packaging up the items and creating the listings. We thought all was well until we saw the listings prior to the sale going live. Instead of selling individual collectibles or antiques, they put many together in groups, which resulted in a much lower return. Also, on a number of items, we specifically specified a reserve, which they said they would honor. That was not done, and, depite notifying them of that, they said it was too late, and they went ahead and sold the items anyway at an absurdly, ridiculously low amount. We had planned to utilize them for several more auctions but were sufficiently dissatisfied that we decided not to use them again.

I was in the middle of transitioning and getting the home ready to sell, and they made the whole…read moreprocess so much easier. They handled every detail, allowing me to focus on other things. I highly recommend their services to anyone going through a similar situation.

I hired Lori Parker to sell my home in Puyallup and was ultimately disappointed with the…read moreexperience. Communication was inconsistent throughout the listing period. Many of my questions went unanswered, and I often felt I had to repeatedly follow up for information and updates. In fact, I had to contact Zillow for corrections when that's the realtor's job. The home remained on the market for an extended period with very limited feedback provided to me. Aside from being told the house showed well and one buyer wanted a larger downstairs bedroom, I received little information regarding buyer or agent impressions. After consulting another real estate professional, I learned that several staging and presentation changes were recommended immediately that had previously been dismissed. I had suggested these changes for staging purposes and was told, "it's fine." This left me questioning whether my home had been positioned as effectively as possible from the beginning. I was also surprised to discover that the website printed on the business cards was not functioning properly. As a seller, I expect marketing materials and online resources to be fully operational. My biggest concern was that I did not feel informed throughout the process. Selling a home is one of the largest financial transactions most people will ever make, and I believe sellers deserve clear communication, realistic pricing guidance, timely responses, and proactive marketing. This was my experience, and I hope it helps other sellers ask detailed questions about communication expectations, marketing plans, and pricing strategy before signing a listing agreement. I would not recommend her services.

Tyler and his crew cleaned out the apartment in one day, donated as much as they could including…read moregiving the furniture to habitat for humanity

Had to come early to get a number fir entry. Then had to wait in line for 45 minutes, the are…read morelate opening.

I went to a estate sale immediately, arrived at 6:10 am, after the address was listed, I was handed…read morethe sign up sheet and placed my name on it, I was listed as number 40. I noticed that the majority of the names had the same handwriting, which seems sketchy to me. When I returned at ten minutes before opening, 9:00 am, people were holding numbers, I was told by the gentleman who had had me put my name on the entrance list that I was supposed to come back at 8:00 am for a number. What disorganization! I asked him the point of the sign up list was and his response was "do you see that there are over a hundred people here, how I'm I supposed to control a hundred people with only a list? I been going to estates sales for a long time and I have to say this was poorly done. I WILL NOT BE A PATRON OF MARY SUDAR ESTATE SALES EVER AGAIN!!!

The sale we attended in Bothwell was well marketed and very well attended…read more The staff couldn't have been friendlier, nor more eager to assist. There was a restroom for the customers (something unheard of in my part the country); I found that nice but unusual. Pricing was clear and fair. Nice!

No follow up DO NOT USE…read more BAD BUSINESS Made initial appointment Canceling 2nd appointment never to be heard of again. Used different company Do not recommend

SOS estate services was an answer to my prayer and a miracle happened. I was overwhelmed with all…read morethe things in my deceased aunts house thinking I would never be able to go through it all. Diana Thueson and her team came to the rescue and sorted out the whole house while preparing for the estate sale. The sale was very well attended and the team made the house look like a quaint vintage/antique shop. People coming we're so excited to buy my aunts treasures and I was so glad all the items found new homes! At the end of the sale the house was perfectly clean and ready to go on the market. Diana's business is very popular so you are very very lucky if you can get on her calendar.

From the owner: We are an estate sale company that goes above and beyond to help with the liquidation of your…read moreloved ones home.

Jennifer Dixon will take your money then not send your item or respond to inquiries. Beware.read more

I cannot recommend them enough! Joe and his team have helped my family twice - once after my mom…read morepassed away, and just recently when I moved my dad across country to an assisted living facility. Not having to deal with the logistics of downsizing alone is worth more than the price of their services. Overall they are organized, honest, and transparent. A huge relief, especially when dealing with difficult family matters.

Had Grasons handle an estate sale and house clean-out. They communicated well, worked quickly (the…read morewhole process from setup to empty house took a week) and were able to get rid of everything. After the estate sale, they had resellers buy things in bulk (such as books), and Habitat charity come last of all and they took quite a bit. Then the cleanout crew for trash and recycling. Victoria started the process by looking over the house and giving her opinion that there was enough of value to start the process within no payment up front. This was good to know, as we all have a budget. In the end, the proceeds did not cover all the costs but TBH, it came in less than I'd budgeted so we were happy. Just keep in mind that your mileage may vary. Understand up front their pricing philosophy, and that a lot of the items may go to bulk buyers who offer much less. My concern was finding a useful home for as many items as possible but knew that in the end there would be a lot going to trash and recycling. We were looking at a lifetime of accumulations.

Stuff was massively overpriced, some items were more expensive than if you bought them brand new…read moreonline. Also incredibly unorganized and chaotic. Wouldn't recommend

Great to work with.. professional, helpful, fair and friendly. Their estates and auctions provide…read morefair pricing, courteous workers and a great value. Honest to deal with .

It is very hard to won a item at a good price when you are competing against bidders using programs…read moreto grab things at the last second. They should implement a 2 minute rule to give someone like me a extra chance ( not sure if that would help but at least I would have a chance) .I was robbed on 3 items I thought I won in the last 30 seconds or so.

We are a military family who relocated from out of state and signed a one-year lease in June 2025…read more From the beginning, the move-in process was disorganized. We were given multiple keys and a garage door opener that didn't work, along with a nonfunctional mailbox key. Because I had a flight home to continue our military move, I had no choice but to address the issues after we fully relocated in July. After I contacted Spinnaker, they initially asked us to drive 30 minutes back to the office, despite providing the incorrect keys. Thankfully, maintenance resolved the issue quickly. Due to the rushed nature of our move, I regret not documenting the home's condition more thoroughly. The house was not very clean, the carpets were heavily worn and smelled of mildew, and we paid to have them professionally cleaned shortly after moving in. As our lease expiration approached, we repeatedly asked to renew for another year. Spinnaker repeatedly said they were "behind on leases" and eventually allowed us to roll into month-to-month despite both us and the homeowners requesting a new lease. They never followed up, which ultimately led us to find another home. Before moving out, we professionally cleaned both the home and the carpets. Spinnaker later cited carpet odor and lawn damage. We accept responsibility for normal pet-related wear from our three dogs, but their communication throughout the process was consistently poor. For example, they emailed us at 2 p.m. on a Friday and expected a response by Monday, despite knowing we are working professionals in the military and healthcare. We have excellent credit, a strong rental history, and have never experienced such poor organization, communication, professionalism, or customer service from a property management company. Based on our experience, I would not recommend Spinnaker to either tenants or homeowners. Photos of carpet stains dated the day we acquired keys. Photos of the "landscaper maintained" yard dated the day we got the keys. Both of which we were charged from our deposit.

If I could give zero stars, I would. Do not list your house through Spinnaker…read more... My family hired Spinnaker Property Management to rent out our home while we relocated across the country. We signed our agreement in September 2025, and they knew from day one exactly where our home was located. They came to the property multiple times, had maintenance out there, told us the house had to be vacant before they could market it, and even referred us to the house cleaning and carpet cleaning companies they recommended. We followed all of their instructions. We spent over $2,000 getting the house ready, completely moved out on October 28, and started our cross-country move believing they would be listing and managing the property. Then communication basically stopped. We were still working with their maintenance department on November 12 to finish the last few items, and the very next day, while we were driving through Utah, I got a phone call saying they were terminating our contract because our home was "too far away" or "outside their service area." That explanation made absolutely no sense to us. They had known our address from the beginning, accepted our contract, visited the property multiple times, and worked with us for nearly two months before suddenly deciding they wouldn't manage it after all. We were left without a property manager after already relocating across the country and ultimately had to put the house back on the market for sale instead. I understand that businesses can change their minds or their service areas. What I don't understand is accepting a property, having the owners spend thousands of dollars preparing it based on your instructions, and then cancelling after they've already moved. Based on our experience, I would not recommend Spinnaker Property Management.