My dog Cooper a cocker spaniel that went there for years for care, well I had to put Cooper down…read morethis Christmas 2025 because he was ate up with cancer in his lungs and lymph nodes we ask several times about is there a chance he would have cancer because of his skin conditions and ear with did not produce the cancer they took years of payments from us expensive payments for meds for ear infections and skin condition but never did a simple expat is what found he was eat up with cancer, I am so hurt as is my family Cooper was like our child! And it is tremendously hard to move forward! I will never take another pet there again! TimT

Best vets over. I have trusted them with my dogs for over 10 years and my dogs are family…read more Everything from major surgery to chemo to teeth cleaning, they get it done and reasonably priced.

Dr. Bruce King and staff are exceptional at treating my dog and reducing the stress when your pet…read morefamily member is sick this is so important! The experience they have really made all the difference my pet is well on his way too maintaining good health! Thank you Lakewood Animal Hospital from the bottom of our family's heart! 5 Stars to Dr. King and his staff!!! Donna Devos

I don't recommend…read more Very Very expensive for cursory service. Remarked about how good her coat looked, glanced in her ears, raised her tail, looked at her teeth, and cursory listen to her heart. Charged full exam price for a once over look.... NOT an examination. Office visit $199 Blood panel $499 !!! Mandates test you don't need. Simple blood test is normally $150 Unless you have money to waste and don't need a full examination I would avoid this one.

Everyone is very professional and kind. We've been going to Mountain View since 2018 and we…read moreabsolutely love them and our dogs love them also. On our way to appointments our dogs know when we are getting close and they get so excited, whining and pacing and tails wagging like crazy!! The staff is attentive and genuinely cares about animals, we are super pleased and couldn't ask for anything more.

From once a very good and highly recommended practice to NOT SO MUCH..... In the last few years…read morethis one has really gone down hill. All they are interested in is prescribing medications for symptoms and the more symptoms the more meds....... How about we figure out the cause? My wife had to do that research and point out the answer MORE than once. They lost our business and support. IF you want real healthcare for your pet this is not the place.

They have been our regular vet for over 2 years. They are one of the few privately owned veterinary…read morepractices still in existence. Prices are much more reasonable than a corporate owned veterinary practice (like VCA hospitals). Both Dr McGraw and her staff have always been exceptionally kind and considerate, and have taken excellent care of my dog. Dr McGraw is very thorough, skilled, and knowledgeable. I'm very happy with their service and wouldn't ever dream of switching to another primary vet.

Absolutely disgraceful experience. My family has trusted this clinic for years, but after their…read morerecent behavior, we will never return. We urge others to be extremely cautious. We prepaid $180 for a simple checkup appointment for our small dog. When a work emergency forced us to reschedule, they demanded we pay a second $180 just to book again, with no credit, no transfer, and no service rendered. When we rightfully refused to be scammed out of double payment, they retaliated by "firing" not only our small dog, but also my completely unrelated dog who needs regular seizure care. Firing an innocent, medically fragile dog simply because you are angry at a client is beyond unethical. It is cruel. They also charge extra money just to print a physical prescription, something that should be a basic patient right. Everything about this place feels greedy, callous, and untrustworthy. If you value transparency, fairness, and true care for your pets, look elsewhere. This hospital is all about maximizing profits at the direct expense of the animals and families they are supposed to be helping. We will be reporting them to the Idaho Veterinary Board and strongly encourage others who have had similar experiences to do the same. In response to your reply : --------------------------------------- First, your claim that we paid $100 instead of $180 directly contradicts the transaction records we have. If there's a discrepancy, we're happy to provide receipts showing the amount we were charged. It's not acceptable to retroactively minimize the payment amount when this figure was part of our concern. Second, the prepayment policy and 48-hour cancellation window were never clearly communicated to us before payment. If it was truly a strict and enforceable policy, it should have been disclosed upfront in writing, especially for a first-time prepayment. Transparency matters. Third, firing both our dogs -- especially one who requires routine seizure medication and had nothing to do with the situation -- comes across as punitive and unethical. Whether or not we asked for records to be forwarded, that doesn't justify cutting off medical care to a vulnerable animal. This action supports our claim that it was retaliatory, not administrative. Also, suggesting we've had issues with "other clinics" based on our records is an inappropriate and unprofessional dig. If you stand by your service quality, you shouldn't need to imply character flaws in clients. Lastly, the offer to "reach out by phone" rings hollow after communication was already strained and one-sided. We are happy to continue in writing to avoid misunderstandings and to keep a record of all interactions -- which is entirely reasonable given the circumstances. We will proceed with reporting this situation to the Idaho Veterinary Board. While scheduling conflicts can be disruptive, so is losing access to care for a chronically ill pet due to rigid, non-transparent policies and emotional retaliation.

We took our 17 year old cat, Corky in to have what was left of his teeth extracted. He had a bad…read moreperiodontal disease, and was getting injections for infections every 3/4 months. Our regular Vet was hesitant about surgery due to his age. Northwest brought in a "traveling" Anesthesiologist who specialized in older animals. Now, he's like a different cat. He's acting like he's a kitten. Plays with his "brother" constantly. Zoomies all over the house, running up and down the stairs. He's even gained some weight! The entire team was awesome! Would definitely take our other pets to Northwest should we ever need Specialized Dentistry.

WOW!!! Dr. White is an amazing Veterinarian. I am so thankful to have found her clinic. My cat…read moreTallulah had a really bad fall from the top of our closet that resulted in her jaw being dislocated and fracturing her left top canine. I was quite nervous to put Lu under as I have heard horror stories of people putting their pets under anesthesia many times BUT Dr. White has a different method when putting pets under that has been pretty beneficial for geriatric pets and pets with heart conditions. Lu's surgery was fairly quick and done beautifully. When she woke up from the anesthesia it only took her about an hour to be back to her normal self! (Every animal "comes to" in their own time so don't be worried if it takes a little longer!) After Lu's surgery, Dr. White even cleaned her teeth and had her nails clipped. Dr. White was so kind in explaining after care, what was normal to expect, and was overall such a sweet and genuine person. I cannot recommend her enough. If your pet needs dental work, please come check out Inland Northwest Veterinary Dentistry and Oral Surgery.

I was visiting from out of town and my dog cut her paw. It was bleeding profusely and despite…read morerepeated attempts over several days, I couldn't get it to stop. We needed help quickly, so we drove here hoping they could help ASAP, not knowing what else to do. Everyone here was TOP NOTCH. From the receptionist, vet tech, AND veterinarian. In a crazy turn of events, of course, her foot was not bleeding when we got there. In an abundance of caution, we agreed to wrap her foot to make sure it doesn't start bleeding again, even though there was "nothing to see here". Everything about the experience was absolute five star service and I would highly recommend this practice to anyone needing care for their animals!

Sophie, our 12 year old Bernese Mountain Dog, was losing the use of her back legs. We tried…read moremedicines and herbal treatments that worked for a while, but eventually, they stopped working and she was in terrible pain, so with heavy hearts we took her to Hayden Pet Medical Center and they helped her pass so gently and were kind and compassionate with us as well and we are grateful...they let us feed her chocolate kisses (which she just loved)...who knew? and a shot made her sleepy and they then started an IV that they used for her euthanasia....it was a kind and gentle ending to our wonderful Sophie. The Pet center also sent flowers and a card to our home....I can't say enough about their sensitive and compassionate care.

It has taken me several years to even begin to be able to post this without getting to emotional…read moreand feeling my heart break all over again. At my very first appointment with Doc Holly my husband and I explained to her that our boy Texas had been diagnosed with Idopathic poly-immuno arthropothy and he has very special needs and if she wasn't up for it we understood and she said she understood and was willing to work with us and his internal med vet. We had Doc Holly's office clean Texas teeth and a few days later the left side of his head and face were drooping, we took him back to her office and she said he had Bell's palsy and it may take weeks to get better. Then he got sick and wouldn't eat so we called Doc Holly again and they said they couldn't squeeze him in so we went to WSU... turns out he didn't have Bell's palsy, when Doc Holly's office cleaned his teeth they hit a nerve. That coupled with not being able to eat and his immune system issues it was more than his body could tolerate and we lost him. I think what bothers me the most is their lack of concern and compassion. We were very honest and open about his needs from the start. I don't know if they knew they hit/damaged a nerve while cleaning his teeth and that's why she said it was Bells palsy or if it was an honest mistake and they really didnt know. What I do know without a doubt is that when we needed them most they let us down and they couldn't care less. I will never get over their lack of concern or compassion

Doc Holly has been our primary office since we moved here and we've had a great experience. We…read morerecently had a very sick puppy that needed oxygen and was in the ER. I wanted to transfer him over to them since it's his normal vet office and was told "well we only have one oxygen tank and the Dr needs it for surgery so we cant hospitalize him" huge bummer and also very odd to me that you can only provide oxygen for one patient at a time.

Called at 8 am about euthanasia for my dog, took them 3 hours to call back and say they couldn't do…read moreit until Wednesday. Took them 3 days to get us her test results. My dog is lying here dying, her body is shutting down and this is the type of compassion they show? DO NOT USE THIS VETERINARY CLINIC!

I brought my blue healer in last month for a checkup and to get her shots. I was told she was in…read moreperfect health, perfect weight, etc. A month later My dog became very ill was barely eating, she was drinking water, was hardly able to sit, stomach was getting bigger, nipples were swollen, was in constant pain. I called them every single day cause I needed to know what was wrong with her and all I ever got told was no openings. So my poor dog remained in more pain. Monday morning September 22 I found out from the vets assistant my healer had pyometra they gave her shots, charged me a $432.57 bill and sent her home knowing she was in pain. At 1:04 am Tuesday September 23rd My healer passed away. Still not very happy. Never going here again looking for a new vet to take My cat so she can get her shots.

Refused continued help for my dog because I obtained a second opinion from another vetread more

This place is called Midtown Animal MC. We were traveling through CDA, as we full time RV. Our…read morestandard poodle developed a bad gash behind his ear from scratching a small wound. He required cleaning up & stitches. This whole staff was super friendly, kind & helpful. An absolutely amazing experience!!!

Had a good experience with my Aussie the other day to establish care/get vaccinations! He's an…read moreanxious guy and everyone made an effort to comfort him and make sure he felt at home. Very friendly, attentive staff and prices seemed reasonable! Looking forward to bringing my other animals here for care!

Dropped off a bird and they were really rude about telling us that we can't know anything that…read morehappens to the bird I wouldn't personally even take my dogs here this place is crappy and the workers are rude I'd give zero stars to this crappy place