took 45 minutes to exit - need to have a human helping people exit if the arm is down…read more terrible ramp, horribly run F minus.

What always goes well is parking in this ramp for activities at the X. A nice walk through Rice…read morePark and $20 to park is what I call a win.

Relatively safe parking in downtown Minneapolis and less expensive than I anticipated!read more

Credit cards accepted! No need to transact w/ any staff. When the doors are closed to this…read moregarage, its also h-e-a-t-e-d. Great deal for parking downtown - it's usually $4. Once I parked there overnight on a weekend and it was $5 total when I left the next morning. Glory.

Convenient if needing to leave your car in a safe place while traveling…read more 24/7- 365 days a year Complimentary Shuttle Service To And From Both MSP Terminal 1 (Main) And Terminal 2 (Humphrey) *Covered Ramp, Rooftop And Open Lot Parking *Join Our Loyalty Program To Earn Free Parking *No Reservation Or Cancellation Fees Reserve your car for the dates/time needed online! We've done the open parking lot: Let them know when you'll arrive online, Check in at the drive up parking lot machine using the QR code they send to your email, park your car, the shuttle will then come pick you up where you park your car and help you load your luggage. Don't need to walk to the shuttle. They will come to you! On the way home: Let them know when you'll arrive online, we also called the parking/shuttle company once we were ready at the shuttle pick up at the airport (our flight was delayed by 2 hours so we adjusted the pick up time online and called when we arrived), they were there within 5 min. There may be multiple people on the shuttle. Great service, no complaints! *We leave the shuttle driver a little tip! The website is easy to read and explains everything thoroughly!

First time using Shepard Road for a week long trip. I was impressed with the service to and from…read morethe airport. The drivers are friendly and the rates are more competitive than those closest to the airport (shhh - the ones I used to park at). Great job Shepard and I'll be back to use the parking lot on my next trip,

First, I want to say that I love public transportation and take it whenever I can. I haven't always…read morehad access to it and am thankful whenever I can use it. That being said, I think this park & ride is so accessible. Park for free during the day and get an express ride downtown with WiFi included -- amazing. The actual facility is great too, it's always clean, warm, and has WiFi available. There are bathrooms and plenty of seating is available while you wait for your next bus. The website lists that there are bike lockers and a security system with cameras too. Big win. I'm so happy I get to use this facility, it's so handy and in a great location for the western suburbs. There's a Cub not too far away, there's a gas station across the road, and plenty of other amenities nearby. If you've never tried a bus into the city, try it! And go to Station 73 to park your car if you don't have a bus station near you in the western suburbs!

OMG if I need to park in downtown Minneapolis again I'm coming here!! The parking garage was so…read moresecure with guards everywhere. I felt safe and didn't feel like my car would have any issues. I recommend that you go online and pay in advance. It's half the price and very easy to do so. The only issue I have was getting back to the car after our event when it was 11pm. The only entrance we found was through the hotel. But the security guard was very helpful and the hotel staff were also very helpful. Definitely come and park there.

The pricing structure is a scam. The sign shows one rate, but there's tons of fine print. I've…read moreparked here twice and have been charged double and quadruple the advertised rate for an overnight stay. They don't clearly advertise event rates, they reset your rate at midnight rather than charge you for the number of hours parked, and customer service refuses to offer any refunds for their shady pricing structures. Also the door to get to the elevators is locked all the times we've been there and we had to walk down the car entrance to the ramp. the garage itself is nice and clean, and easy to navigate. the location is convenient, but the shady scam of how they charge you is not worth it. Park at Ramp A. It's owned by the city and at least you know what you're paying.

I used this ramp to go to the children's museum. It's recommended on their website. A walkway…read moregoes right to museum entrance, which is handy, especially in winter I'm sure. They have a special lane to enter if you are going to the museum and a special rate (get validated inside). It seems clean, well marked and well lit. The elevators and stairs were clean. It was busy when I was here, so we went up quite a ways to find a spot. Spaces seem big enough to park and actually get out of your car (a novelty I know, but surprising how many places are not that way). Lots of other things to walk to from here too.

Chimpanzees could run this ramp better. They changed the exit gates a few years ago from…read moreattendant-staffed booths to automated kiosks, but the new kiosks can't accept cash and instead you must pay with a credit card or use cash at a special kiosk on the skyway level. For event parking, they close off the Cedar Street entrance entirely and only allow entrance from the Wabasha St side, utilizing 2 attendants who must stand outside to accept cash from each car, and most of the time the 2 attendants are standing at one gate together rather than each standing at a separate gate. In the summer, don't even think about standing on the large grass lawn on the south side of the ramp, as one of the rude security guards will yell at you that you're trespassing and have to leave.