Review of Rhino Shield of Jacksonville, FL After seeing…read moreseveral advertisements for Rhino Shield and recognizing our house was last painted in 2014, taking into consideration our remaining life span, the average cost of getting a house painted, and the fact our children will take over the house the 25-Year Warranty on the application of Rhino Shield to our home seemed to make sense. After contacting Rhino Shield the first professional that we dealt with was their 'Coating Specialist' Mrs. Jennifer Ludwick on 9/19/2025. Besides Mrs. Ludwick's professionalism her down-to-earth approach to business was refreshing. First, we talked and then she asked to do a walk-around of the house to inspect and take pictures to which we did not need to participate. When she finished she came in and provided us an informative, educational, and professional presentation on what Rhino Shield is, how it protects the house plus the duration of that protection, an outstanding overview of what the work entails with a maximum of a week to do the project and of course the cost in which given the starting figure can take your breath away but then showed the incentives which in turn made the price reasonable to include an additional discount because of being a Military Veteran. But, like all great deals, we had a choice of accepting the contract on the spot with the final price or taking our time in thinking about the project but keeping in mind the discounts would not be applied. Given our previous research and Mrs. Ludwick's input it was an easy decision to make and we signed the contract. The other outstanding item was that we were still in hurricane season, and we did not want to start the project until that was over and asked if 12/15/2025 would work to which we were advised yes. Furthermore, if the worse case scenario happened, a hurricane with damage and realizing the materials would not be purchased/assembled until about a week before the start date, we had the option to cancel if the worse concern happened - which it did not. Also, Mrs. Ludwick stayed in touch, answered some follow-on questions, and advised us to reach out to her at any time if her assistance/advice were needed. Next, the Production Manager out of Lakeland, FL, Mr. Chris Johnson contacted me by phone, introduced himself, and reviewed the expected timing of the process. A couple of weeks before the start he sent Mr. Ryan Cash to our home to pick up samples of our existing house colors; Mr. Cash was also a professional and friendly and answered some basic questions. A few days later Mr. Johnson reached out and verified he was able to match our colors and that Mr. Cash will be delivering the supplies the Friday before the Monday start date - which he did in a timely fashion. Then, Mr. James Platt, the Team Leader, reached out by email to advise that he and his Team's planned arrival time on 12/15/2025 and if there were any questions to contact him either by email or on his cell phone. The Installation Team consisted of Mr. James Platt/Team Leader, Mr. Jason Cothern/Crew Member, and DeVante Young/Crew Member. As promised, this took place: Day 1: took everything they could off of the house, remove the gravel/dirt that was up against the house (except for the lanai area) back about three inches and down about 4 inches to expose the painted surface just below ground level, and then start taping all the areas that needed to be protected. Day 2: finish the taping, finding all cracks or holes and sealing them, then they applied the primer coating. Day 3: apply both coats of the primary product and paint all the doors and garage door. PLUS - I did not realize how badly the two pieces of black iron on the house needed painting; they went ahead and painted them before putting them back on. The day was finished by the Team putting everything back to its original location (as Mrs. Ludwick said they would do) and Mr. Platt conducted the final walk around of the home. Mr. Platt and his team stayed on task all three days. When they left our house on Monday and Tuesday the work area was clean and their equipment plus items that were taken off the house were neatly and securely accounted for. The willingness of the Team to interact with me/to help educate me was fantastic. They also had a great sense of humor and conducted their work in a relaxed but no-nonsense approach. As to the work skills they demonstrated, they are consummate professionals in every respect. And that is reflected in how our home looks today. It will take 30-days for the application to "cure" and we are looking forward to seeing how the Satin Finnish will turn out because right this minute, the clean/neat appearance of the house is great! Signed: Thomas T & Renee' J. Jones PS - the pictures were taken as the work was being done; if I can get access, will post pictures AFTER the 30-day curing process.

Service Quality Report: Paint Job Touch-Up Visit…read more Date of Original Paint Job: 2022 Date of Touch-Up Service: Last week Overview In 2022, the property received a full paint job completed by the company. Recently, some minor fading caused by sun exposure was observed, prompting a request for a touch-up. The company responded promptly and sent out Elias, a highly skilled and quality-focused employee, to perform the corrective work. Service Performed Elias addressed all areas that were originally identified as needing attention. During his inspection, he also identified an additional faded spot that had been missed by the homeowner. He corrected that issue as well, ensuring all fading and cosmetic imperfections were resolved. Employee Performance Elias demonstrated professionalism, attention to detail, and a commitment to workmanship. He went beyond the initial request by thoroughly inspecting the full area and ensuring that all issues -- including ones not originally identified -- were handled properly. Customer Service Experience Ryan continues to set a high standard for customer service within the company. His dedication to customer satisfaction, responsiveness, and ability to coordinate quality service reflects positively on the organization. The combination of Ryan's customer-focused approach and Elias's workmanship contributed to an excellent overall service experience. Conclusion The company provided exceptional follow-up service for the paint touch-up. The team's attention to detail, strong communication, and willingness to go above and beyond resulted in a fully satisfactory outcome. The homeowner expresses appreciation for both Elias and Ron for their commitment to quality and customer care.

Chad is awesome! Super punctual, fast to respond, does an awesome job and is very kind with very…read morereasonable rates. Thank you Chad and I'll definitely use your service again!

Chad was amazing! We had him build a screened in deck with a ramp. Always showed on time. Very…read morepolite and professional. Always kept a clean job site. Quality work done within the quoted timeframe. We will definitely us him again for future projects.

I needed some repairs that were identified during a home sale inspection. The crew responded…read morewithin a few minutes and got the work done within a few days. I was expecting to be run through the wringer but I was really surprised at the bill. I would definitely recommend using this company. They are not out to make a fortune off of you and are very professional and responsive! I'd definitely use them again if I need a roof repair

BKM Roofing saved our house by responding within an hour, on a day they weren't technically…read moreworking, to amend a major roof issue we were experiencing. They were kind, responsive, and calm in what was a very stressful situation for us. And their knowledge of our unique roofing situation was impressive. We cannot recommend them enough.

The guys at Soular were awesome to work with and completely transformed my yard! We are completely…read morerenovating our home inside and out and Soular Gardening has been the smoothest interaction we have had with any contractors so far. The before and after pictures really are worth 1,000 words. They took into consideration my budget and our slow approach to redoing our outdoor space one area at a time. We truly love our yard now and so do the birds and the bees! We can't wait to watch the transformation continue as the plants grow and mature.

Connor and Alex were tremendous. I was super impressed with the quote process, their pricing,…read morefriendliness, and work ethic. They did an amazing job on our mulching, clearing out some weeds, and sod work. Thank you, thank you! We will definitely use you again for any landscaping needs.

Mr. C's Home Improvement Team did a wonderful job on our kitchen renovation. Carlos and his Team…read moremet all of our requests and concerns and we couldn't be more pleased. Marvin was meticulous and timely in his work and made sure we were pleased at every step. I would definitely refer them to anyone looking to complete a home project.

I contacted this company seeking home repairs on Wednesday, Jan 24@2:23 P.M.. Carlos returned my…read morecall the same day at 3:01 P.M., and I told him what I needed done. He asked that I send him my address and that he would be in touch. Today, Jan 30, at 9:35 A.M., I get a call from an anonymous caller, It's Carlos. He didn't identify himself, he just started asking me questions. I stopped him and said that he didn't introduce or state who it is that I'm speaking to, he then identified himself and continued to try and interrogate me. He went on to mention that I had left a review. I left a google review that it was unprofessional after we made contact for him not to communicate his intentions. I'm waiting for a callback/text and a scheduling appointment and nothing. If he didn't want to accept the job, fine, be professional and say that. This man started saying facetious and insulting things about the black community. He stated the he doesn't work across the tracks in drug infested neighborhoods. I informed him that I will be updating my review to include his sentiments on the area, an area that our former mayor lives, along with nurses, educators like myself, and many other hard working people. This man had the unmitigated gall to say that he would call the police on me for harassment. I never contacted him beyond that initial phone and text on Wed, Jan 24th, that he requested of my address. This behavior is exactly why my initial review called him unprofessional, but at this juncture, it's beyond professionalism, it's problematic to say that about a community. I'm also fearful that someone who is supposed to run a professional business would call me from an anonymous number to harass me about my opinion. I will be filing a police report.

Absolute best value in town…read more Chaz was able to fit us in for a last minute brush clearing and mow ahead if our house sale closing. He was quick to respond and pricing was more than fair. We will definitely be hiring for all future jobs .

The owner is very responsive and prices are very reasonable! Highly recommend for their customer…read moreservice.

Absolutely one of the finest company's I've ever had the pleasure of working with. Honest, straight…read moreforward and extremely knowledgeable. We've never built a custom house. And what a house. Terry built us a traditional low country cottage. It's gorgeous with tons of custom touches including reclaimed heart pine floors, antique bead board and ship lap and tons more. We get so many compliments and we worked Hand and hand with Terry and project manager James through the whole process. Terry Stover is an extraordinary man and an extraordinary builder. He's a perfectionist and a really great guy. I can't recommend TERRY STOVER CONSTRUCTION (912) 552-5090 enough. WE love our house!

Eric and his crew just completed our lanai to Florida room transition adding 200+ sq ft to our…read morehouse. Eric is very responsive and always available to discuss the project before, during, and after. He explained everything to us from day 1 and always stopped whathe was doing to answer any questions that came up. His team was polite and efficient. I would definitely recommend Eric's All American an All American small business to take care of all of your home renovation needs.

He was professional and knowledgeable on the project and did a great job. Finished in timely manner…read moreand answered all questions.