I recently called about a replacement socket for my table lamp. The gentleman on the phone was…read morequite rude, did not want to spend any time at all to be of help and then curtly told me to, Just go see what she has in the showroom" and then hung up. Not helpful at all, not what I would expect for service at a local store, very surprised at the poor service..

If you do mind shopping at a mini "peyton place" that has very low ethics, then go for it. They…read moretreat their employees like garbage and all of the men here gossip, tell inappropriate stories and use offensive language--all in front of customers. Part of the store front is always filthy, with no inventory, and the men at the counter cannot be bothered. They act like you are interrupting their time doing nothing and that they are doing you a favor by getting up out of their chair. I literally only gave the 2 stars because of the customer service from a woman in the center of the store, otherwise if I would put zero stars if the system allowed it. My father used to buy here when he had his own contracting company and even he said the place has gone downhill. I do not know what happened to the management here, but it seems they have lost interest in their own business. I will not return here unless absolutely necessary.

After a full day of brownouts and power failures in my home on a Friday, PECO came out on Saturday…read moreto tell me the wires in my meter box were burning and that the box needed replacement right away. I called ITech and spoke to Tony. His calm demeanor and reassurance on the phone was comforting. He gave me the choice of waiting for Monday to do the repairs, or pay the additional emergency charge and have them come out right away. I opted for the right away and was glad I did. Tony plus two others arrived around 4PM and by 7PM everything was replaced and back to normal. The entire time there, Tony kept me informed every step of the way as well as making minor corrections to my circuit panel. I really appreciated how professional and clean all three of them were . I would not hesitate to call them again.

Super AWESOME! The panel works incredibly well with the generator we purchased. The last storm…read moreknocked out power out for three days. Thank goodness we invested in having our panel redone. Thank you I tech!

Ted installed 5 yy LED exterior light fixtures and was awesome. On time, on budget and a great guy…read moreto boot, I'll be having him back soon for more work in my home. Can't believe I found this guy randomly on Amazon!

My fiancé & I were upgrading to central air in our house a few months ago and figured instead of…read moredealing with the hassle we would hire a "PROFESSIONAL ELECTRICIAN" to complete the job without trouble however unfortunately we were wrong. Unfortunately trusting he was a straight up guy we paid CASH for the job to pass inspections for his work ahead of time & they DID NOT. Almost 6 WEEKS LATER of calling and leaving voicemails to fix the issue, still no answer. DO NOT HIRE THIS COMPANY! BEWARE!

Details Lighting is truly a gem. From the moment you walk in, it's clear this is a customer-centric…read morebusiness that genuinely cares about creating an exceptional experience for everyone. The showroom is gorgeous--beautifully curated, inspiring, and full of unique designs you won't find everywhere else. Whether you're looking for a statement piece or something subtle and elegant, they somehow have it all. What really stands out is how they go above and beyond. The team is knowledgeable, patient, and invested in helping you find exactly what works for your space--without pressure. And the cherry on top? Reasonable prices for such high-quality, distinctive lighting and home décor. It's obvious that Details Lighting makes it their mission to create a unique experience every single time, for everyone who walks through their doors. Rare, refreshing, and so appreciated. Highly recommend--this is how retail should feel.

The interior designers secret spot. Here you'll find lighting expertise with a wide selection of…read moredesigner-driven lighting and home accessories that makes this place the must-see for any tasteful interior. Once you work with Justin and Joe and their team, you will not want to think big box retail again. Great variety, price ranges as well as international selections that speak quality. Great source for ceiling fans and mirrors too.

Wow! I am really grateful and impressed by the help I received today. I went in needing a very…read morespecific, unnamed part for a light fixture. The gentleman who helped me went above and beyond to determine the general part, find a match, find the part online, and reach out to them on my behalf. I was expecting this to be a stressful and tedious process, but was pleasantly surprised to be met with super helpful, patient, and informative staff. Thank you guys for a great experience!

I just had an opportunity to visit Arch Street Lighting. I went for a lamp repair. It was looked…read moreat on the spot with the work expected to be completed the next day. I was given the price immediately so I could make an informed decision. I found the price reasonable. I took advantage of strolling through the store. They had a number of beautiful lamps and fixtures. I was stopped and advised that they had the part for my lamp so it would be fixed on the spot. What a pleasant surprise. I had a number of questions, and all were answered fully (even how such an older building could support so much electric draw). I found a shade on a lamp that I really liked. They called the company to see if the shade could be ordered separately. I was given product number, the color I wanted, and the price. It was such a pleasant experience. I will definitely return as the need arises.

Greg answered my call immediately and was very generous in recommending detailed troubleshooting…read moretechniques and a general assessment of potential causes of my issue even though he did not have immediate availability to address my issue in person. He recommended a trusted colleague and invited me to reach back out if I had any further questions or concerns. I'll keep his number handy for future reference, and would recommend Greg to you for your electrician needs.

Thank you very much Greg. Even you not do my service but you responded quickly. When I called, then…read moreyou pickup my phone right-away, then he said if this is emergency need asap. This mean you are seriously do your business. I made appointment with him for come the next morning. But While I called the Peco 1 day before to put emergency services, but they not come at that day and dont know when will come maybe 24 or 48hours Bcs im worry the wire will burn my house. Peco came at afternoon that day after I called him. I contact to Greg to apologize if finally peco came to fix before him. He replied and say glad to heard it and happy to help next time. Bcs im worry about the wire will burn my house. Thanks, you are a good person, and serious for do your job.

Dan is wonderful! We have been using him for a few years now. Very reliable, flexible, willing to…read morehelp with anything, and comes with great jokes!

Fantastic experience. Dan is honest and friendly. I'd highly recommend his services for those…read morelingering jobs around the house.

Bill F Terell Sheaf…read moreand Jordan recently visited our home for the second time in one week. The first time was to install a whole-house surge protector, connect a new electrical connection from the outdoor overhead electrical lines down to our meter in the basement and move the electric meter from the inside of our house to the outside front wall of our 2-story rowhouse (an additional fire protection upgrade). A week later, they returned to do some finishing safety-focused touches that were difficult to integrate into the first visit. Specifically, they: - rewired a single outlet in the living room with older wiring that was apparently missed in the 1980's when the house underwent a comprehensive electrical upgrade. The upgrade included adding AFCI circuit protection and running a new circuit from the panel - added GFCI protection and replaced faulty tandem switches in basement for washer and dryer - added GFCI protection and replaced faulty tandem switches in 2nd floor bathroom to remediate faulty functioning of heat lamp and fan - replaced existing two 3-way switches for upstairs hallway and and one in bathroom - AFCI circuit protection for the Homeline circuit panel Terell and Jordan appeared to have done an excellent job. Their teamwork, professionalism and obvious technical knowledge, experience with older houses and confidence was, like in their first visit (but moreso), obvious and appreciated. Terell in particular has a great touch with the client, exuding confidence, a great sense of humor and a desire to provide superior service to the client. He and Jordan make a great team. The two of them powered through the entire job in less than 3 hours (versus the 4 + estimated time to complete). As far as cost, the entire job, including the cost to obtain and coordinate post-job City of Philadelphia permits, came in at a very reasonable $1,000. Perhaps because we'd already sunk several times that into the first, more significant upgrade a week earlier, several items on the bill were discounted. Given the hours of highly skilled labor by the team, a couple fairly expensive equipment items and the fact that (pending City inspections) a fully modernized electrical system, I'm satisfied with the value Gen 3 provided on these two jobs. My overall experience (including a conversation with Amy about the Gen3 maintenance plan which I am definitely getting after satisfactory City inspections) was a 5+ stars. Highly recommended. Good people.

Jordan came out this morning. Wonderful work . He explained what I needed and did the work in a…read moreshort amount of time. Very pleasant and knowledgeable thank you for the superb care!