I needed to call another company ( same day) to actualy fix my home electric issue. Martella riped us off and fixed nothing. Service tech jiggled the wire to fix issue ? That fix lasted five minutes while they drove off. I called to have Tech back but they refused and instead talked about additional charges and talked about coming back days later ? By end of day my home electric issue was fixed (By a different reputable company) for half the amount of money Martella charged. ​I called their dispatchures 2 x this week to get a refund instead got the run around. I did not want to write a bad review but this incompetent Martella outfit left me know choice to report along with filing complaint to the Better Business Bureau. Martella is the worst. read more

Called for an estimate for a ceiling fan installation and was told by the person answering the phone that she had to check with a technician. I asked for a ballpark. Never received a return call. read more

Reliable and professional. These people can get the job done. It might be expensive, but you know your issues will be solved. They stand firm by their name and brand, and they have the workmanship and the reputation to go with it. They honor their appointments. I requested an estimate for replacing about 4 electric outlets initially, but the problem was resolved except for replacing a partially burnt out outlet between the time I was away and the time I was present for the appointment. Me- 3 stars for being available for the appointment and communicating with all parties properly. Martella- 5 stars being prompt and professional, and working with me unrealizing that the problem was smaller than I initially thought. read more

Charged my elderly mother $269.00 to install ONE dimmer switch. Didn't give her an itemized bill. Called a few times and straight to answering service. Avoid. read more

Used previously and although paid on the higher end for the work, did so because we were in a crunch. A year later had them come out to quote installation for an EV charger and it was FOUR TIMES HIGHER than the next highest quote I received. I mean come on -- don't waste customers' time with that kind of nonsense. Unreal. We obviously won't use them again and are warning friends and neighbors against using them too. read more

Brian was awesome! He was professional, neat and courteous. He took the time to explain what was needed and why. He completed the job promptly addressing our request to install the Nest thermostat and to move switches so we could put up a wall plate. Thanks Brian we will use you again in the future and we recommend others do the same. read more

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Had them come out to check why my exterior light wouldn't come on. My phone wasn't working properly so I couldn't see their bill that they promised to email to me until a few days later when I got a new phone. They told me they did diagnostic and I needed a new fixture. When I finally saw the bill I was charged $434. I have called 5 days in a row. All I get is the answering service who promise to pass on the message that I'd like to discuss the bill. NOT IMPRESSED WITH THEIR SERVICE. read more

I am in the process of getting my parents house ready for sale. I had a long list of minor electrical work that needed to be done quickly. I found Martella Electric on Google with glowing review. I was impressed from beginning to end with their customer service and the quality of their work. I liked the fact that I got a text with the electrician's photo and biography before he showed up. Brian S. did a great job getting everything on my list completed this morning. read more

We used Martella in August 2021 when we began experiencing flickering problems in our home. They were very professional but very very pricey. I think our initial evaluation cost $500, including the membership savings fee which gives you 15% off future jobs and "first dibs" on future jobs. Mark was our electrician, and told us the problem was due to the fact that our board was overloaded and loose. He encouraged us to replace it .. And I think the quote we got for replacing/upgrading two boards to 60 circuits with surge protector was $8000-9000. I was an inexperienced new homeowner and failed to do my research w/ competitor pricing. Thinking it was an emergency (largely my fault), we went ahead with replacing one board which was $7000 including labor and parts. The team was nice and professional - They cleaned up after themselves. Did it solve the flickering? Not really - it still happens, but at a lesser frequency so I am unsure what exactly is the problem. After speaking to other electricians, I realized we egregiously overpaid - The quotes I got for comparable work by other recognized/recommended companies were 50-60% of Martella's price. Needless to say, I learned a valuable lesson that day - While one company may have stellar reviews online, make sure you do your research and get quotes from multiple sources to ensure you get the best deal. Would I use Martella again? Unlikely. Although their work is good, I don't necessarily think it was worth an arm and a leg. read more

Updated review.... I called about an outlet not working. Although the technician was prompt and resolved my issue in a quick manner it seemed quite over priced! I called to speak with the owner to voice my concerns. He called me back and we had a very good conversation. He understood my concerns and not only did he reduce the price for me, he seemed to truly care and was very nice to speak with. The work done was great. The technician was very friendly, knowledgeable and resolved the issue quickly however it was the owner who set things right for me and proved this is a good company that I would use again. read more

I did not use them for their services, so I will comment on their proposal. Great customer service over the telephone. The technician arrived promptly and I appreciate their use of foot booties to not get floors dirty. After discussing the project, they would not give me a paper bid, which was the first red flag. They told me to make a copy of their estimate notes written on a piece of yellow notepad paper because he wanted to keep his paperwork. Unfortunately, I had to take a photo of my 'estimate' for my records. Upon further review of the photo outlining their proposal, the second red flag was their pricing. We have worked with a lighting designer and three electricians extensively on our home, so we have a general idea of cost for labor and material. The pricing on their estimate was extremely high compared to other bids I have received from local electricians. The pricing was so high that I did not bother having a discussion with the technician. To give an example on their pricing markups, they wanted to charge two Lutron switches (DVLV-600P-WH) at $147; I can purchase two at Home Depot for a total of ~$80 as a consumer. I understand you pay a royalty for material (housing, trim, bulbs, switches) off an electrician's truck during a job, but I find a 45% markup from a consumer home depot price to be slightly insulting. You can inherently assume the majority of their material markup is 45% as well as their labor compared to similar electricians in this area. read more

martella electric is amazing. simply does not get better in terms of customer service and satisfaction. my folks and I decided to run a 220 volt line in our first floor dining room for an AC unit. my folks somehow either forgot or just didn't take into consideration that a unit suitable for a 220 volt line was not going to fit in our cute little dining room window. after realizing the horror of this, i called martella and spoke with Kathy, telling her what happened and sharing my angst with her about the AC unit not fitting properly in our oven-cooker of a house. she said she would send the same technician back to our house and he would convert the 220 line down to a 110 line at NO COST to us. mark was there 2 days later and changed the 220 volt line to a 110. not only that, but he also converted our other 220 volt line in the living room down to a 110 for us. to top it off, because my dad couldn't put his hands on my moms checkbook that day, he said we could just mail them a check, and he did everything that day FOR FREE. I CANNOT thank the staff at martella for such wonderful and attentive customer service. it does not get better then them. we found a unit that will fit in the windows, and are very much looking forward to a cool first floor very soon. thanks again to the staff at martella for excellent, quality work. read more

Important!!! Very Expensive!!! Ask for prices before you schedule!!! Charges are fixed per item --$69 to check an outlet --$978 to install wall mounted TV (ridiculous) It cost me $300/hr for 3 hours to do very minor repairs. read more

Customer service is alive and well. Our service person Mark could not have been any more polite, professional and capable. What a wonderful experience. I would highly recommend Martella Electric. read more