I called Kelly Roofing to have my gutters cleaned. Tyler came and looked over my roof and set up the guys to clean the gutter. Two days later the guys came and did the job. They covered our pool and patio with plastic sheeting to protect it from the dirt and debris. They were on the roof for about two hours and did a great job! Juany from the office called to see if I had any problems and to collect payment. Everyone including the cleaning crew were polite and professional. I strongly recommend using Kelly Roofing for any roofing needs you may have. Once again, Thanks Kelly!! read more

We had a miscommunication with Kelly Roofing. My wife, I, and Webster's dictionary all state bianual is twice a year. However, to Kelly Roofing, it means every other year. For whatever reason, possibly because Mrs. K. does not read her emails, we have not had them out for almost two years. So we called. Between the time they came out and this year, we tried to change our home insurance company. I paid for their people to inspect the roof. The pictures they posted and the findings conflicted with what Kelly stated in our last inspection. I was told my roof at best had two years of life left. No way, I had my roof inspected by Kelly, and they performed the necessary repairs. So we contacted Kelly, and they are coming out to inspect the roof. read more

Kelly Roofing put a new Roof on my property and did an excellent job....... I particularly enjoyed working with Yanni Lopez, who settled up the account and Sammy Herndez who sold me the job. James W Everson read more

UPDATE: This happened a long time ago, however the response from Ken is a joke! Kelly Roofing illegally put a lein on my home to try to get money from me for work they never did and were never going to do. The deceptive business practices by this company are posted by others also. They released the illegal lein because NO contract was ever signed for them to put on a roof. A complaint was filed w the County back then and the records are documented. There was NO money ever paid to Kelly Roofing! County records prove the lein was released. read more

Camila was a pleasure to work with. She scheduled my appointment and sent a follow up email to be sure the appointment was perfect for me. So much more professional than getting a answering machine!! Thank you, Dolores read more

I m going to need a roof replacement. I called Kelly Roofing and they responded within an hour and set up an appointment. Very friendly and considerate to the time I needed the appointment to be. read more

Excellent and responsive service. I have called upon them multiple times and they have always been professional and trustworthy.

I called Kelly Roofing to obtain an estimate for some work on my roof. The Customer Service Department was very helpful and was able to send a project manager to give the estimate only 2 days later. I was very pleased with the prompt service and the help from the Customer Service Department. read more

I called Kelly Roofing because of a leaky roof issue. To my delight I was cheerfully greeted by the receptionist Alexis who welcomed my call and quickly booked an inspection of my roof for the following Monday. I called on a Thursday and didn't expect an appointment for weeks. . Needless to say I was thrilled that they would come so soon, before more water damage could occur. Thank you Kelly !!! read more

We developed a slight leak in our new concrete tile roof that was approximately 4 1/2 years old. The roof was installed by another roofing company that has yet to contact us despite several messages being left. We contacted Kelly Roofing and they were able to come out quickly for a temporary repair until a permanent repair could be done. A three person crew arrived and they quickly diagnosed the issue which was an improper installation of the underlayment around the metal flashing in a valley area by the original roofing contractor. We now have peace of mind until the defect can be permanently repaired as SWFL is in the rainy season. Special thanks to Jeremiah's Crew from Kelly Roofing ! You guys rock and tell your boss we think you deserve a big raise. Obviously we would recommend Kelly Roofing to anyone needing roofing services and we look forward to the permanent fix by Kelly Roofing as soon as it can be scheduled. read more

I had a leak in my roof repaired by Kelly twice in the last three weeks and today it is leaking for the third time in the exact same spot. I would rate them a zero if that were possible. Buyers beware. read more

I feel I got great value for price. Oliver did not just drop off his crew and leave. He stayed on site at all times with crew. He even offered to haul away an old bag of shingles I had forgotten about. Be warned, you may have to wait a couple of months before he gets to you during the roofing season, as he seems to always have plenty of work. read more

Camilla was very effective helping me to schedule my roof inspection. Kelly did a major repair on my roof 2 years ago and she reached out to me to schedule this free inspection as part of my warranty. Kelly is a top notch organization and their roof work is extremely professional in every respect. read more

Update: Kelly Roofing finally did end up reaching out to me and offered me an extension of the warranty on the roof, and $500.00. Additionally, they told me that they have made changes in the way they will handle similar things going into the future. While I can't say I'm entirely satisfied with the offer (given how they had acted earlier), it's only fair to update my review accordingly.) The following is a modified version of my original review: My initial experience with Kelly Roofing failed to impress due to the following reasons: 1. They were explicitly told that there was a septic drainage field on the property and not to put anything heavy in the yard, as it can cause permanent damage to the septic drainage field. When they came to deliver the materials they used stabilizers in the front yard. It left about a foot deep hole in the yard. I happened to be there when they were delivering it and I took pictures, attached. Kelly Roofing's Response: It was a third party contractor that they hired and that I should take it up with them. Not sure how much damage it actually caused, but their response was the first indication of problems with the company. 2. I believed them when they told me that a "private provider" would do a proper inspection of the roof. The "inspection" amounted to one of their employees sending a few photographs and a very short (less than a minute?) video call. I was there when they did it and documented it. While they have insisted this is standard, local practice, I can only tell you that I was not impressed. 3. Ridge Shingles: Attached are pictures of the ridge shingles. I will let them speak for themself. Kelly Roofing's Response: Well, it passed inspection. (See previous item.) They said if they cause a problem later, it's under warranty, and so the company will fix it then. (Update: They did end up replacing these shingles satisfactorily, and also gave me an extended warranty on them.) 4. After it had passed their private party "inspection", another roofer informed me that insulation was preventing circulation through virtually all of the soffits! For those who don't know, circulation in a roof is a pretty "big deal". Improper circulation can lead to mold, premature failure of the roof, and it will void out any warranty from the manufacturer. If a roofing company discovers blocked soffits during the reroofing process, the reasonable, appropriate course of action would be to pause the project, inform the homeowner, and discuss solutions for unblocking the soffits before proceeding. Long story short, Kelly Roofing did none of those things and their initial, sustained approach was to not take responsibility for it. (Update: Although it took them far too long to do so, the company did finally take some responsibility for what happened, as noted at the top of the review, hence the modification to the original review.) I have agreed to give the company another chance on another property and, depending how that turns out, I will update this review accordingly. read more

In 2018, when our home in Naples, FLA needed a new roof, we did a ton of research and chose Kelly Roofing because they appeared to have the best reputation and a robust, professional organization. It was a big investment, we didn't want to make a mistake. We had them install the roof and it was simply the best decision we ever made with the house. They are efficient, capable, attentive and highly communicative. They have extraordinarily good processes and follow-up. They came out right after the last hurricane and made repairs quickly and affordably because it was a "Kelly roof". They are the best and they are worth every dollar. If I have to do it all over, I will put my money with them again. So helpful to have a relationship that holds up over time. I am very grateful for their work on our home! read more

Excellent quality work. Sometimes difficult to get an appointment in a timely manner but once one is made, they're very prompt and professional. read more

Kelly Roofing repaired a roof leak above our top floor condominium. During the repair, a wire that passed through the hole in the roof repair site was damaged. Our air conditioning system failed immediately. Kelly Roofing told us to call an air conditioning repair company and to take pictures and video of the repair. We followed Kelley's instructions and sent them the requested documentation of the air conditioning company's repair that showed that the wire was damaged at the exact location that Kelly repaired. We believe Kelly Roofing has been dishonest in the following ways. In a BBB complaint Kelly Roofing stated the following: 1. Kelly Roofing stated we did not have air conditioning before their repair. This is not true. 2. Kelly Roofing stated the air conditioning repair company did not open the AC unit to repair the unit. This is not true and they have pictures showing it is not true. 3. Kelly Roofing stated our building manager told them that the damage to the AC wire was not caused by Kelly Roofing. This was not true and the building manager wrote Kelly Roofing a response stating she never said that and yet they repeated this false statement in their next BBB response. We fully understand that in business mistakes sometimes arise but a quality company would not repeatedly lie and run away from their responsibility. read more

They were great. Communication was spectacular. Jennifer went well out of her way to assist my clients home. To make the appointment urgent and have Julio and Louis complete the job. Much appreciated. Thank you so much. read more

Follow up to previous review: Kelly Roofing finished our roof repair and the entire Kelly Team was great! Special praise to: Roberto' Crew, Eddy, Jennifer, Tyler, Samirea and Jeremiah's Crew for all of the hard work and attention to detail. The work done was first rate and the cleanup after every day was excellent. We cannot say enough good things about Kelly Roofing and would highly recommend them. read more

Not responsible for their's roof! First check Facebook reviews- they are Scam, they bought the group with ready scam reviews. If I could give 0, I would, 1 is too good for them! I purchased the house with this roof from Kelly roofing states on permit history of my house. The owner installed the roof and passed away. Relative that was selling the house was from the different county. No one knows that you have to transfer of the warranty to fix leaks in the roof. I have a baby 6m and you couldn't imagine that I might have leak in the roof that is 3y old. And change in the ownership kicks you out from the warranty in 30 days after the home purchase. And who will Transfer it? Owner passed away, relatives- there are no there's name on the warranty. Who is responsible for that? Of course me as it turned out. After raining season started I saw a stain in the garage, in the attic saw a huge Leak. I checked roof and leaks with a horse and found that there were nails that were not overlapped. And it was leaking. Also it was possible that they didn't change flashing panels and it is rotted and leak is also coming from that place. So there maybe several places with leaks. I riched Kelly roofing, manager came. He didn't check the attic - just saw my pictures and the roof. And told me he will speak with management about the warranty. Then he called back and told me No warranty- I have to pay for it! He didn't check for additional leaks and where they are - but! he was ready to give me the numbers and estimate repair cost. Improper installation - is a "warranty case" and if you paid for the roof that is included into the house price - you Don't have any warranty. For example, you buy Lexus or Ford and in one year sell it. New owner find oil leak and go to the dealer- they say you don't have warranty- you didn't transfer it In 30 days, you have pay for it. Or You buy New washer sell the house- new owner bring it to Best Buy with receive - and they say you didn't purchase it, that is why you don't have warranty. No matter who sold this, the only netter who purchased. You can see pictures of my leak and the year of the installation from the wind mitigation inspection. The installation is garbage after the installation some other places were rotten and the water was getting in - vary poor isolation that they refused to fix- I don't have warranty- and the fact that they I installed this roof only the money my owner paid them! read more

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We had our shingle roof replaced with a metal roof and Kelly Roofing did an amazing job. They are a very organized company and communicate daily during the field work. Our new metal roof also resulted in a $2,000 savings on our annual premium for our homeowners insurance. read more

Our whole experience with Kelly Roofing was outstanding. We developed a roof leak that became noticeable during the rainy season. We called and they sent out a crew to do an emergency repair. They were able to patch it between rainstorms for a very reasonable price. Kelly Roofing was in touch with us the whole way. From the very beginning, we got emails and texts with pictures of what was done during the entire process. When they returned a couple of weeks later, the crew again had to dodge the rain storms, but got the whole thing fixed and looking like nothing had ever happened. The crews they sent to our job were very professional and hard working. They cleaned up all the debris, sent us pictures of the whole process, and showed a great respect for our property every step of the way. It was a pleasure working with Eddy and his crew, as well as with the office and staff. From our experience, this is a company that gets it and you can trust. When it comes time to reroof our house, we will be using them. read more

This is the only space where I found the owner responding to customer concerns. I am asking the owner to contact me. Clearly, I am not happy with my Tesla Solar Roof Installation or performance. I have attempted to contact Mr. Kelly several times, but he is completely unavailable. Before I post my final review, I want to discuss matters with him personally. Should that happen I will update this review. read more

Austin came to check our roof and said the roof wasn't our problem but we have water getting in our walls. I was very impressed with his honesty as he very well could have us get a new roof when we don't need one. I am very thankful for his honesty and showing me what he found on his meter. Thank you, Austin!! read more

This was my response to their comment: Mr. Kelly, 1.) If your statement is true and they had no other option, why did your workers remove all the screws? Is my roofing not attached at all now? 2.) We asked that ALL the fascia be replaced and that is what we expected to happen as it was the one aspect of the job that the insurance company was going to cover. 3.) No one from your office ever offered to cover the pool cleaning. You can verify this if you check my emails. 4.) We have completed the clean up ourselves and I have never refused a phone call from your office. I have a log of all correspondence (including emails) with your office and will gladly provide it to you. 5.) Yes, your crews did come and clean the discoloration. However, these discolorations continue to happen. The photos of the discoloration were taken yesterday (6/12/19) at 8:08 am. read more

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Sloppy job on my roof. Broke more tiles on my roof and cleaned their paint brushes on my roof tiles.

DO NOT USE THIS COMPANY! They have installed the same skylight twice and it is literally falling out of the ceiling into our home the day after installation. We have an infant that was literally crawling underneath it as it started to fall out. They performed the work without having an approved permit from the county. They didn't tell the contractor about the project until after the skylights were installed (per the contractor). Which created a 2 week delay to finish the project. Contractor was great by the way. 10/10 would recommend Geoff the contractor. NEW (11/10/20): went to clean bird poop off the skylight and found one skylight not secured. The bottom screws were not installed and left to sit on the roof. This will now be the FOURTH time they come out for the skylights. See photos Update For Readers: This is the only company on Yelp I've given 1 star. Photos don't lie. read more

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Our Project Manager (Shelby Jacobs) is very responsive, knowledgeable, easy to talk to, and he is patient and willing to answer all of my questions. The Kelly field team always goes above and beyond. They do quality work the first time. No call backs. The results of their work give us exceptional roofing performance. Shelby's annual roof inspection helps us address issues when they are small and emerging, and that goes a long way toward minimizing our maintenance costs while extending the life of our roofing system. read more

This company is COMPLETELY unethical...do NOT use them! Kelly Roofing did a repair on my roof....$7,400 and knocked a hole in the roof and wants ME to pay them for the repair. In addition, Kelly's estimator did not notice a major leak around the eaves, and now says it was "unfortunate" that it was not repaired with the rest of the roof repairs. The responsible person is no longer with the company and they will not stand behind his promises. read more

Very responsive and professional. I wll use Kelly Roofing for all future projects. read more

So far I am very pleased with the folks at Kelly Roofing. They have walked me through the insurance process and now we are halfway done with our new roof. I want to highlight Jesus Hernandez and his whole crew of roofers, who removed the old tiles, replaced the rotting plywood and even picked up after themselves. They meticulously searched for nails on my drive way and washed off debris with the a water hose. I am looking forward to the next stage of the job! read more

Kelly Roofing put a new tile roof on our home in February 2019 that cost over 70K plus when complete. How did we like the roof? It leaked in March 2019. June 2020, June 2020. Kelly Roofing refused my emails and requests to call me. Just stopped communicating because they had NO IDEA why the roof was allowing gallons of water into our home. I guess 70K doesn't buy much anymore. I suggest you stay far away from this company. Dishonest, frustrating, and NOT capable of a roof that doesn't leak. Which we had found a different company sooner. Kelly Roofing is really dishonest. Do not give them your business..... unless you like leaks. Responding to Ken Kelly below comments 1.) I have contacted you daily for a month and you have yet to return my phone call. Yet below you say you want to help? Very dishonest. 2.) It has nothing to do with the drain.... we had three professionals review the leak. One can put a hand literally through the roof. We had 50 gallons of water extracted from our office. read more

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This is the worst company! They have repaired my roof Three times and I'm still not sure if it is fixed! Out of the three times they were at my house two times they never showed up when they were scheduled to. They will tell you that they will send someone to look at the job when it's done but they nev read more

Kelly Roofing just completed another job for us and we couldn't be more pleased. From our first contact with Dimitri our project manager to our contacts with Miltons crew, everything was perfect. After the job was done there was a call from Jorge the project supervisor to make sure we were happy. Everyone explained what they were doing, did it right and on time. There are no surprises with Kelly and we wouldn't consider using another company for our roofing needs. read more

We have used Kelly Roofing for several projects: replacement roof, repair and power washing. They are professional and consistently meet our expectations. I would definitely recommend them. read more

We hired Kelly Roofing to fully replace our roof and custom fascia. The shingle part of the roof was done professionally and on time. The problems began when they got to the fascia. We chose a terracotta-colored covering from their sales catalog, which was installed in two steps, an upper row and a lower row. They installed the upper row first, then found that they had ordered lower row aluminum that was not a color match. The workmen pointed this out, and Kelly stopped the work; we then waited about 6 weeks until a color match was found. The work was finally completed in late May. On August 10, a large piece of the fascia simply dropped off during the night (it was not windy or raining that night in Fort Myers). I went outside to examine the damage and merely touched the large piece of fascia (about 5 feet long) hanging from the roof - it fell off the roof entirely - it was clear it had not been fastened to the structure in any way. I called Kelly and encountered more trouble. It was several weeks before a person came out to examine the roof. After that, I would call my "project administrator" and would get excuses for not contacting me, and excuses for not making it right. The "manufacturer" was blamed but I was assured that the "mistakes on the manufacturers part regarding the fascia cover" were being all fixed. On October 1, a crew came to replace the fascia cover - they installed the wrong color! After asking to talk with a customer service manager at least 7 times, I was finally put through to someone named Alisha and was assured a manager will be evaluating the situation. They correctly matched the piece and put it up a week later. UPDATE: I was assured by someone named Ivan (who is one of the owners of the company) that the rest of the fascia that was installed was secure and that the issue would not occur again. Today (Dec 3rd) another large piece of fascia fell down (again, no wind/rain in Ft. Myers). It does not appear that this component was correctly and securely installed on the entire roof. I am at a point now that I am having to get a consultant to evaluate this situation and find a solution, and I anticipate weeks more work to get Kelly to respond properly. Do not consider Kelly Roofing, particularly if you have a complex or custom project - if you have a very simple project, they may suffice. It is also very difficult to get a resolution when something does go wrong - not a responsive company, no dedication to solving problems timely and completely. read more

Kelly Roofing - First piece came off - Roofing Near Me - Naples, Florida

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Stay clear of this place! They started wood on my roof and now are saying they have to wait to have someone come out to to finish the job. I was told this would only take 3 to 4 days. We are on day 3 and now being told it could take weeks before someone is able to complete the job. What?! 12k for what exactly? The customer service is horrible. The communication is horrible. I took off of work a week because I was told it would be completed this week. They also never called to inform us of any updates. Just shows up unannounced. This place is a joke. Stay clear! I'm sure there's great reviews are paid for. Check Yelp for actual customer reviews. Its horrendous. Wish I would have seen that sooner. Save your time and money go elsewhere. read more

Don't use this company. My roof started leaking after four years. They came out and said there were places is in that we not done correctly they would make repairs. They never called back I went to the company and Joe Kelly came out and said he looked at their pictures they took and said it was hurricane damage from three years ago. How did he determine that with pictures. Especially since it's a flat rubber roof My contract says they use treated lumber and all of the boards are rotting and leaking. Under the gutters. Less than four years later! They said they would be happy to come out and quote me on a new roof! read more

Recently I had contracted Tesla to install 3 powerwalls in my home. Unfortunately half way through the initial process I was informed that Tesla could not complete the installation due to that that my home was out of their territory. Telsa informed me that if I wanted to move forward with getting my project completed I would have to go through a Tesla certified installer. So I contacted Kelly roofing that is Tesla certified and had a appointment scheduled. I want to be clear that the customer service through Kelly roofing was very good. Both employees I spoke to were polite and answered all my questions. This is why alone that I choose to leave 2 stars instead of 1 On March 18 2022 I spoke with a Kelly roofing Employee and was notified that to order and install the 3 Tesla powerwalls I wanted it would cost me $45,000. I explained to the Kelly Roofing employee that my contract with Tesla was $24,810 so why is it going to cost me the consumer $20,000 more? I understand Kelly roofing is a third party that has to make profit but to overcharge customers by 20 thousand dollars seems ridiculous. Tesla charges $7000 per Powerwall, yet Kelly Roofing wants $15000 for the first Powerwall and $12500 for each additional wall. This is obviously price gouging at its finest. I have learned first had through the process of obtaining solar on my roof (not by Kelly Roofing) that going green is not by any means affordable. The main reason for this is because of companies like Kelly roofing that seem to not care about overcharging the consumer on products that cost a 3rd of what they charge. Not only is this a terrible way to do business but it pushes away future home owners on the benefits of going green by installing solar and whole home battery systems. read more

These guys are the best. I was blown away by the service -- Photos and communications sent nearly daily of the progress. Highly recommend!