Horrible! I applied for a position in Atlanta Georgia. First red flag was that I applied through text message! The responses were extremely unprofessional with unclear instructions and snappy responses. Then about 3 days later after I completely all tasks. I recieved a phone call from Keshonda Bulter informing me that they received an internal email stating that I spoke with another onboarding agent and hung up in their face so they don't want to continue with onboarding.NEVER happen...NEVER spoke to anyone.Why would someone hang up on a potential job? And if I did which I have calls had dropped before when interviewing by phone they usually call back or send an email stating that they got disconnected when is a good time to call and not assume someone hung up on them.Poor communication and rude agents. read more

i am writing this on behalf of someone....i truly hope no one decides to receive any kind of employment through this temp agency they lie, do not care about their employees and worst of all will fire you because they failed on their end to submit things correctly! they fired my bf back in 2021 because his original temp agency backed out of their contract and kelly services took over. they stated he did not have the correct paperwork and he needs to resubmit it. instead of giving him time to do so they fired him! when he got rehired 2 months later, they deducted his $25 per hour he was originally hired at to $20 per hour! i think that is bs due to the fact on indeed and other hiring websites you clearly stated a starting pay of $21 or more for the same exact job! we fought to have it back to the original amount but nothing ever got resolved after that. he still continued to work because we needed the money. that should have been the first sign of things to come! jumping to the end of july 2022, he got extremely sick and was in the hospital. when he attempted to return to work with a doctors note, they told us the whole company got laid off. they did not attempt to help any of the temp workers look for other jobs or offer any solutions to continue work somewhere else. kelly services also continued to deduct money out of his account for medical insurance that he could not afford. we called multiple times as well as submit claims via their website but no one reached out to us! on top of that he was not paid after being laid off until a month later! now here is where it gets worse....when he applied for edd, kelly services wrongfully told the state of ca he quit! that is a damn lie! now no one wants to help resolve the issue and we cannot get ahold of any one, surprise surprise!!!!! read more

I went in last year looking for a job because I was being downsized from another company. Sent my resume in and had a placement in 48 hours. When I went to the assignment, I was told to go home after 2 and 1/2 hours with no explanation. Furthermore, when I followed up with Kelly Services immediately after the incident, they told me this company was looking for someone else, and kept them as a client. They never followed up on me with another assignment. Never use them again or refer them to anyone. Bad professional manners and cruel way to treat job seekers. read more

After revising and submitting my resume to multiple companies and not hearing back from anywhere, I was pretty fed up with job searching last year. Then I encountered Kelly Services online and found a job post that matched well with my past experiences/skills. I called Kelly and they immediately agreed to submit my resume to the company of interest. They're pretty good at following up if they believe you might be a strong candidate for a position. Plus, they gave me a lot of advice prior to the interview and kept in touch with me throughout the whole hiring process. The only issue I see with Kelly Services is that they lag in keeping touch with their employees after putting them on an assignment. I've been working as a contractor for nearly a year, but I didn't hear back from them until recently. They offered me another assignment closer to home. Technically, Kelly is supposed to contact my manager to review my performance and discuss the possibility of hiring me or dismissing me after 6 months, not drag my contract any longer. This whole time I've been waiting for a nonexistent permanent position. My colleagues also criticized Kelly for their lack of response to their employees. I heard that other agencies frequently keep in touch with their employees and even invite them to lunches to discuss their career goals, which is something Kelly needs to consider doing. Although keeping in touch with employees is Kelly Services' weakest area, I do appreciate their speed and effort to get me a job. Plus, the staff is very friendly. Overall, this job agency is decent and deserve 3 stars. If they put in more effort to reach out to their employees, they could have earned a higher rating! read more

I am very disappointed with this place. I called to see what I should do to utilize their services (since I've never used a staffing agency before), & the phone skills weren't very professional. They seemed to have no interest in talking with me: simply told me to e-mail my resume in a specific format and that was it. I did just that, & it's been a month later & NOTHING. No phone call or e-mail even to say "we don't have a match yet" - or something like that. It's called courtesy. Use it sometime! read more

I walked in on Monday, with my résumé, and by Friday I had a great job!! I looked for a month on my own and couldn't even get an interview, talked to Daniel and he gave me a couple options!! Daniel was super professional, but also really understanding of my employment gaps and even helped my clean up my résumé so I would look better to my perspective employers. When it came time for my interview he gave me a "pre-game" pep talk and pointers of what I should focus on. With out Daniel, and Kelly Services, I would definitely STILL be looking for a job. If your looking for good work and great service I would highly recommend these guys. read more

This place is one of the worst staffing agencies. I had a meeting with Wendy the Senior Staffing Supervisor; after the meeting she told me to check in weekly. I sent her an email after the first week and heard nothing, sent her an email the second week and heard nothing. I called her the third week asking why I wasn't getting any kind of response, she claimed she never saw the emails and to re-send it, so I did (to the same email address I had sent the prior emails). I finally got a response saying she had nothing and to keep checking in weekly. It has been two months now and I haven't heard anything from her; the only email I received was her "out of the office" auto response. Don't waste your time with this job agency; all they do is take your resume, have you fill out some paperwork then you can never get in contact with them again and for Wendy to be a Senior Staffing Supervisor, I was very disappointed with her lack of professionalism. read more

Applicants beware, I worked with a few temp agencies in the past, but this agency mainly cares about their reserved accounts once you are no longer contracted. The senior recruiter, arnold facundo is dishonest and bows to whatever the contracted site wanted him to do regardless whether it's fair for their employee or not, he will not back you up but will act like he's on your side. You are as good as when you make money for them, consider other resources for a career opportunity. There should be a no star option. read more

Do NOT use the Kelly Services Pleasanton Branch. VERY unprofessional staff, especially Loreto. Poor communication skills .... even went so far as lying about the status of a job. Transferred to nonexistent voicemail box, staff 'step out for a few minutes' without timely returns of phonecalls ore emails. Waste of my time, don't waste yours! read more

I have been on one assignment with Kelly Services for over 8 months. During this time, I may have heard from the recruiter 2 times, at best. I was surprised to learn that I would not be paid holiday pay until I accrued over 925 hours - so from May through November, no holiday pay or vacation accrual. When I last spoke to my recruiter in early November questioning if I would get paid for Thanksgiving Day, he said that I should have accrued enough hours by then, but as the day approached, he would contact me. Thanksgiving came and went and no calls. I called him this week and he didn't first, know how many work days it took to accrue the holiday pay and 2) said he would get back to me and never has. Recommendation: if you go through Kelly Services, make sure you take into account that you will NOT get paid for holidays or any vacation days even though you may be on one assignment for a very long time. Also, choose your recruiter wisely. Maybe get someone who is knowledgeable and pro-active in wanting to keep you as a Kelly Services temporary employee. They seem to have forgotten, that we, who are out there on Kelly Services assignments, are the ones that pay for their salaries. read more