My husband had a great experience from the first phone call in the morning until Zach completed the…read morejob that afternoon. KInd, friendly, professional, able to complete the job the same day and great work. If you are a jack of all trades and plumbing has never been your favorite, I highly recommend Rivo.

Rivo has provided service for our home on several occasions, along with supplying various parts and…read moreinstalling a water heater. We have always found their pricing to be fair, their workmanship to be excellent, and their customer service to be reliable and professional. They consistently do great work, and I highly recommend them to friends and family in the area.

I can't suggest using this company enough. I called to have someone look at my Dad's water heater…read morewhich had gone out while he was in the hospital recovering from a stroke. They were very timely and honest. They could easily have told us we needed new parts or a new heater etc. They took the time to inspect everything closely to make sure but all we needed was a simple wire fix. It was less than $150 and the heat was back on in time for my dad to get home to a warm shower! We're incredibly grateful and impressed. Highly recommend.

Had my water heater actually catch fire! The very next day Glen and Josh were out with a new one!…read more They were prompt, knowledgeable, and professional and would recommend them to anyone!

We waited for a bit to write this review as we were hoping they would make things right…read more Unfortunately we have had no response from them so wanted to share our experience. When we were given the quote it was for $145 an hour with no mention of any "additional fees". When the gentleman came to do the job he was a pleasure to work with and did a great job!! We have no complaints on that part. The problem came when the bill was received and it was hundreds more than what we had anticipated. When discussing with the owner this is what we were told. Plumber is $150 an hour not $145. There was an additional $45 and hour for a young man to pick up concrete and collect tools. We had to pay for drive time to and from the house. There was a jackhammer fee. And we had to pay for them to clean out the truck . Which consisted of half a barrel of concrete and about 10 feet of pipe. We feel that should have been shared when given the quote, not after the fact. I suggest you ask about these fees before confirming an appointment.

Needed toilet ring replaced and slop sink faucet fixed. Originally said they could be out 2 days…read morelater. They called a little while later and we're out in 15 minutes. Everything done quickly and cost was totally reasonable. They will be my go to place always. Last time I had them do work it was just as great.

This was my first furnace installation experience, and it went remarkably smoothly. The entire…read moreservice was excellent, from start to finish. I first spoke with the boss, Josh, who was incredibly easy to talk to and provided all the assistance I needed. Alexis explained the process and scheduled us for the installation. Then, Tom came out to inspect my current unit, and the installation was completed by Myan and Scott. I appreciate all their help. They cleaned up everything and left no mess. Their employees are kind, knowledgeable, and easy to work with. Thanks for answering all my questions, Myan! I plan to use O'Dell for any further heating and cooling needs I have. And highly recommend them to my family and friends knowing they'll have reliable and friendly service.

Did a good job and didn't break the bank! I shopped around, there were other companies that…read morecharged almost twice as much! I had my furnace cleaned and inspected. :)

This is THE plumber in the Quad Cities if you are interested in craftsmanship, integrity, and…read moretaking pride in the work they do. Sometimes all the hard work goes into the areas you will never see and Blondell does not skimp or cut corners, right is right and they do what's right. Great working with the whole crew from the front office to the service truck guys. I will use them again for all my future projects. Very respectful of my house and happy to answer all my novice questions, I ask a lot because I like to learn the why of things and both Eric and Adam were happy to share their knowledge. Great! Shout out to Walt.... love the sparkling clean and well stocked service trucks. Pride.

I called to hopefully schedule an appointment for a plumbing issue I was having, and the lady who…read moreanswered was the rudest thing I have ever in countered. All I asked was if they could fix or look at a dripping pipe. She become so pissed off and started raising her voice at me like I killed her puppy or something. I'm sorry I didn't know they don't like new people. That's fine I'll spend my money some where else. Oh just so you all know since it doesn't say on their website they don't take new clients and don't call because you will get yelled at for asking!!

Tom fixed my leaky toilet. He quickly diagnosed the issue and showed me the problem. He…read moreefficiently and skillfully replaced the ring and flange. Tom was a great guy to work with. Very professional and great customer service skills.

Furnace failed thanksgiving day We called TMI and they came…read moreto check things out . Because it is an older unit parts availability was an issue. They stuck with it and as soon as the parts were in they replaced them quickly and things are running smoothly again Very happy with everyone at TMI !!!

my dads furnace had to be replaced in Feb 2025. All Hours did the work. the furnace sounds like an…read moreairliner is landing in his basement it's so loud. My father then passed away. In June of 2025, the air conditioner stopped working. I thought I would try to keep with the same company for simplicity. The person who came to the house to look at it was nice but told me it had to be replaced. He said he would let them know at the office and someone would call me to discuss the possibilities of replacing the unit. no one called. I finally called the office and John stated he would call me later that evening or for sure the next morning with an estimate. no one called. after waiting another 2 weeks to hear from all hours, I decided to have another company install a new unit. They were, however, very prompt in sending a service bill for $140.00. since they were not in a hurry to call me back I was not in a hurry to pay the bill. two months later they are now today wondering why I haven't sent the money. i would have sent it immediately if I hadn't been kept waiting on the return call with an estimate as promised. I tried to return their call after I got off work to explain why I hadn't yet sent payment and that I was waiting to see how long it would take to get a return call from them. Even though I called before 5pm which is the time they are supposed to be open till, no one answered. I tried twice. No answer. I am sending their payment but am hoping they read this review for improved customer service. Follow through is an extremely important part of customer service and this was lacking in my experience.

I've been trying to get them to come and check my air conditioner as it's old and I've had problems…read morewith it before. They had come and done work for me in the past and the service guy is very good and the only reason I call them. He actually did something to my air conditioner a few years ago that has kept me from having to buy a new one. I've called there several times to get something scheduled to have him check it to make sure it's running OK before it gets hot. I had a day scheduled a few weeks ago but the office lady called and cancelled it saying they had people with no air and would call to reschedule which she did not. I called again today to try and schedule an appointment for next week as it will be getting hot again. She says I'll call you in a few days to schedule that. I don't even understand that. Why would she just not schedule it while I'm on the phone and have already been cancelled by them! She is also sometimes rude on the phone. It's too bad because the service guy is great and that's why I call this company. Evidently they don't need the business too badly!!!

Quick , efficient, and very knowledgeable. Great Job!…read more I definitely recommend this company .

Normally I don't even say anything about businesses that I had poor service with but this is…read moreridiculous and dont want anyone to go through this too. I highly DONT recommend using Areguin Heating and Cooling. We called and asked for a QUOTE. When they showed up a few days later (which we were understanding about the wait with it being summer and lots of units needing work) it was 2 guys. They called my husband Cory saying they were 10-15 minutes away, Cory went outside to wait for them, but then they ended up sitting in their truck for another 10 minutes and got out laughing. One was an older guy who didn't speak any English at all and a younger guy who hardly spoke English. Which wouldn't be much of an issue either but it gets worse. Cory took the younger guy down to the basement to check out the furnace, the kid couldn't even figure out how to get the lid off of it and kept tapping it. So then Cory took the lid off and showed him that the filter was brand new and then Cory put it back and put the lid back on. Then they go outside to the unit. The two guys talk to each other (just talking and laughing in Spanish not communicating with Cory at all) and went to their truck, got a part, and started working on our unit. When Cory asked what they were replacing and what it was going to cost (again, no quote was given and we weren't even told what they were doing before they started working on it.) the kid told Cory that they don't do numbers and then kept tapping his head saying "English is hard" and finally said it was a capacitor and said the one that was in our unit was a 5.0 and literally said they replaced it with a 7.5 because it would do better at cooling our house off. Then they literally just left. Didn't check to make sure anything worked or anything. Just left. After they left we turned our unit back on, and the fan was going the wrong way and the unit was making weird noises that it never made before. After an hour we realized the temperature in our house was just rising. Cory went to check on the unit and it was extremely loud and the fan was spinning weird and slow. Then Cory came back in and checked the thermostat and it was blinking at him. So he turned the central air off using the thermostat. Then when he went to turn it back on, it wouldnt turn on. So Cory went down to the basement to check the breaker and saw it had blown and turned it back on just for it to blow again after not even a minute of him messing with it. And it just kept blowing every time he tried to turn it on so we left it off and called. Cory called a total of 10 times. Called twice the day of, July 10th, and then called right away at 8am when they opened and it took him called 4 times in a row to get an answer. So he told the lady on the phone everything and she said the owner was out in the field working so he would call when he could. Then we figured out the motor was blown in our unit. So Cory called again and they literally ignored his calls and sent him straight to voicemail until he called from my phone. Then the lady answered. He asked her if she had gotten ahold of him yet and she said she hadn't tried contacting him yet. So Cory told her that were pretty sure our motor is now blown after they worked on it and that we needed him to call us. She then said she would try again. (After saying she hadn't tried to contact him yet) this was after hours of waiting. Then after a bit Cory text the number saying that if we don't get any kind of response that we will contact the better business bureau and contacting who we need to for the Iowa Homeowner Protective Act. Literally finally got a call back minutes after sending that text from the owner, who then proceeded to tell Cory that they couldn't of caused that and for us to give the younger guy a break because he was 2 weeks new. Like what? We are paying for a service to be done and to be done right. If they don't know what they are doing they shouldn't even be out working! Then tried saying that they would replace our motor for $600something and said we should just get a new unit because ours is old, said it was 2 centuries old. Even though when Cory bought the house, he paid for 3 inspections for the house and they told him it was 5 years old, so now it's only 7 years old, so that's not true. Even the guy who came, not last year but the year before, through the same company, said it was a fairly new unit and was in good shape. So not only are they not admitting to anything they did wrong, the owner never even bothered to come look at the work the other kid did and is just taking the kids word for it on everything. Including the age of our unit. So yeah. Definitely do NOT recommend.