Been a customer for decades and I will not use them again. Signed a contact, had to call multiple…read moretimes to get work scheduled, same response every time, they have the call the sales rep and check, and my call never returned. Finally -- FOUR MONTHS LATER -- I get told they're coming (I called them they didn't call me) -- and the date wasn't good for us -- told it's that date or nothing. Then the stumps -- I'm told the stumps will be done the following week, no call no show, I call the week after that, they have to call the sales rep and check, stump grinders show up completely unannounced. The work is great, the crews are great, the price is great, the customer service is not there. I wouldn't have minded the wait had someone just returned my call and let me know what the delay was. No one ever did.

These guys were PHENOMENAL. Cut down 3 trees, a fence line, and a decent size brush pile from my…read moreproperty. Very reasonable and they got it all done in a timely, clean, and professional manner. I will absolutely be calling them back for work on other trees later on.

We needed 7 pine trees removed and stump grinding. We got a couple of estimates. Freddys was the…read moremost reasonable estimate. We also had good communication. We are happy with the work and will use again.

Timely, efficient, reliable and affordable! Will use again and have referred to friends.read more

Ordered a month ago. Still haven't seen a piece of wood. Apparently they can't deliver in the…read morewinter when it's cold and you need wood.

From the owner: E.C Tree Service & Landscaping is a family owned and operated business company fully insured and…read morelicensed. We will visit your location, respond to any concerns you may have and evaluate any potential work that needs to be done. Call us now to schedule your free estimate!

This was a really, really good experience…read more I noticed that a tree was uprooted and had a real concern that it would fall on a busy street. I reached out to a few companies. Sven was the first to respond. He offered to come out immediately after normal work hours for a free quote. He thoroughly inspected the tree and assured me that it wasn't in imminent danger of falling over. That night he sent over a quote that was substantially lower than I had feared it would. He scheduled the job for the weekend, showed up on time, and just worked solidly until the job was done. Pretty much a flawless transaction. We'll use him again for sure.

We first contacted Tree Lion through Yelp after a tree fell and affected multiple neighboring…read moreproperties. Initially, they indicated they could come out on Saturday, July 4, but the estimate was ultimately confirmed for Sunday, July 5, between 11:00 am & 12:00 p.m. I was coordinating the appointment on behalf of a loved one. Because the property owner doesn't live at the affected house, they traveled from another part of the city and rearranged their schedule specifically to meet the estimator. We also learned that the neighboring property we initially believed the tree had fallen from is vacant, making it even more important to determine responsibility and move the process forward. Unfortunately, no one arrived for the scheduled appointment, and there was no phone call, text, or Yelp message to let us know they were running late or needed to reschedule. We understand that delays and emergencies happen, but a simple courtesy message would have been appreciated. The lack of communication wasted people's time and delayed addressing a situation affecting multiple properties. Based on this experience, I cannot recommend a company that confirms an appointment and then fails to show up or communicate with the customer.

Unfortunately, I cannot in good conscience recommend this tree company…read more While the price was good and they came and removed the tree very quickly. The problem is that they run through a call service. The number the arborist/estimator contacts you from is a no response text. My husband and I weren't happy with the total outcome of the job and wanted someone to come and look at it. Called twice was told the first time the arborist would be there the next day to look at it. He never showed or called. Called again days later. This time the call service told my husband the arborist would call him back to discuss what we felt wasn't done. Never heard from them again. Except via email to repost the invoice to get paid. Won't be using them again. After posting this review on Google reviews they contacted us multiple times. My husband had already spent two full days cleaning up their mess. They should have contacted us back when we had called repeatedly not when they saw the review. That is not how it should work!

used them twice in the past but now they were sold and not good. bad communication between their…read moredepartments and kept emailing and text ing me being pushy. I had them redo the proposal with a discount and taking out a trimming for a shrub ($300) once I paid the deposit I didnt hear from them and I had to contact them. They said 2 weeks or so. funny the scheduler before that said they had a crew ready even before I paid the deposit. a crew showed up wo notice and did the work. of course the same day they asked for a review and sent the bill

Cut down and cleared away all trees as agreed. However, cut more than requested, and damaged gate…read moreentrance and wooden path separators. They were pretty old to begin with, so it's not a huge loss but they did it without clearing it with me first. The initial meet suggested they would take their machinery through a fence section but during the job they decided to go through the gate instead. The old gate used to close, and now no longer does and will have to be completely replaced. It's a tight spot, so I don't really blame them but I'm not totally happy about it and won't use them again. That said, they did excellent work and all their employees were professional and friendly but a little communication would have gone a long way.

Arrow has done several jobs for me and every time they are very professional and respectful of my…read moreproperty. They have great pricing and do a great job. I would reccomend them to anyone who needs any tree service done or even just stump grinding.

Very kind and safe. Happy Tree helped me take down a large pear tree and replace it with a…read morebeautiful Japanese Maple. My children loved watching the old tree come down from the window and even more they enjoyed the trip the nursery to learn about the new tree. Beginning to end each person was kind and knowledgable. They felt like friends. I highly recommend them.

We recently had a Happy Tree help us with taking down several dead trees on our property. They did…read morea great job! Their service was very professional and I loved how they interacted with my children's curiosity about what they were doing. Highly recommend them!