Unfortunately, I cannot in good conscience recommend this tree company. While the price was good and they came and removed the tree very quickly. The problem is that they run through a call service. The number the arborist/estimator contacts you from is a no response text. My husband and I weren't happy with the total outcome of the job and wanted someone to come and look at it. Called twice was told the first time the arborist would be there the next day to look at it. He never showed or called. Called again days later. This time the call service told my husband the arborist would call him back to discuss what we felt wasn't done. Never heard from them again. Except via email to repost the invoice to get paid. Won't be using them again. After posting this review on Google reviews they contacted us multiple times. My husband had already spent two full days cleaning up their mess. They should have contacted us back when we had called repeatedly not when they saw the review. That is not how it should work! read more

Monster - Tree Services Near Me - Doylestown, Pennsylvania

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used them twice in the past but now they were sold and not good. bad communication between their departments and kept emailing and text ing me being pushy. I had them redo the proposal with a discount and taking out a trimming for a shrub ($300) once I paid the deposit I didnt hear from them and I had to contact them. They said 2 weeks or so. funny the scheduler before that said they had a crew ready even before I paid the deposit. a crew showed up wo notice and did the work. of course the same day they asked for a review and sent the bill read more

Monster Tree Service serving Bucks County and surrounding areas provided highly professional service. Representative Timothy Bacchus not only explained the pruning of a large Bradford Pear tree but he walked the property explaining which trees need pruning this fall season. Monster Tree service also has a certified arborist Tom who educated me regarding why ash trees have been effected. I highly recommend this tree company as their crew took great care to make our mature large trees look manicured. Thank you for your professional team! Sincerely, Sharon S. Bucks County, PA read more

Monster - Monster Tree Service contact - Tree Services Near Me - Doylestown, Pennsylvania

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What a professional crew and impressive equipment! They removed a huge White Pine in less than 2 hours with no mess. If the Eagles Defense had worked as well as a team we would be Super Bowl Champs again!!! read more

Monster - Tree Services Near Me - Doylestown, Pennsylvania

Following tree damage to my property by a neighbor I requested a quote for replacing the trees and to have Monster Tree provide court testimony about the estimate. I was to pay $500 for the estimate and $2000 for Monster Tree to testify at court. Monster Tree, however, got overly greedy and stated I would need to pay $2000 PER DAY for testimony, if they had to come back to court to answer any further questions about their estimate. Let the buyer beware. Some companies think they have you over a barrel in a litigation case and unashamedly expect to earn more money for attending a hearing than the Attorney gets for attending a hearing! In a word- Ridiculous! I only gave them one star, because zero stars was not an option! Though in their response they say they declined to move forward, had I agreed to the ridiculous demand for $2000 per day, they were most certainly willing to move forward. This was a simple property damage claim, not a month's long murder trial. And throwing in the part about disabilities was unnecessary and meant to distract from the real issue, in my opinion! read more

We had a big job clearing out dead trees and overgrowth at a property that we are planning to build on. Our architect recommended Tom at Monster Tree. Tom met me at the property and we meticulously went through the areas of need. I had a flat and Tom was kind enough to change it for me!!! To make sure there was no miscommunication per the work that needed to be done, Tom followed up by sending individual pictures of all the trees and overgrowth that would be removed. The contract was clear and precise. Tom's bid came in significantly lower than my other two estimates. He communicated with me throughout the job, and the work was done in a timely manner. He's my guy for future jobs! I was very, very pleased. read more

Estimate was quick, accurate and lower than competitors. We were getting planned work done, so it wasn't an "emergency rate". Getting scheduled was fairly painless, but we had to wait over a month for the work to be done. When the time came, we received an email telling us the day it would be done. Not terribly exact and a bit hard to schedule. All in all, just a small inconvenience. Workers with equipment arrived and removed our huge 70 ft. 45 year old tulip poplar in about 4 hours. It was feat of engineering. Very impressive, professional, and no damage to the property which is amazing. It was worth the wait. Will call on them again when the time comes. read more

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Attentive and sales guy was super friendly. I was not home when they did the work but my neighbors said they were quick and clean!

They are professional, respectful and did a great job. I plan on using them again. I highly recommend them.

We used Monster to remove 4 trees from our property. From start to finish everyone was courteous and respectful of our property. They were fast and did an amazing job cleaning up the debris. Their pricing can't be beat. I recommend them highly and we will definitely be using them again if the need arises. read more

Robert M I have used Monster for +/- 4 times over several years. Just had 2 trees taken down. Talked to mike and the operations manager. Argued with me and took no responsibility. Gave a small bag of grass seed. Here are my complaints. 1-No mats were used for driving over my lawn. The trees were along my driveway and about 20 feet from the driveway. Leaving matted grass and ruts. Monster said that's normal damage! 2-No Mats were placed under the crane outriggers leaving large divets in the lawn. Monster said that's normal damage! 3- No mats were used for the stump grinding adding to the lawn damage. Monster said that's normal damage! 4-Ran thru my rock garden and ivy when they could have moved 5' and done no damage. No mats and Monster said that's normal damage! 5-Saw dust is everywhere including embedded in my lawn. I spent 2 hours cleaning it up. Monster said that's normal damage! Came back once and cleaned my driveway. 5-The logs were piled and damaged the lawn opposite the side of the trees being removed. No mats again. Monster said that's normal damage! Had they taken responsibility and repaired the excessive damage, I would understand. They just made excuses so i told them don't bother. I will never use or recommend them again. read more

Way exceeded my expectations! We got a quote from a local guy and it seemed high. I have Monster a call. They beat the quote by $350 and then accepted a $200 coupon we found online. They trimmed and shaped 5 trees, all by hand because truck wouldn't fit in my back yard. They all look great. The crew leader asked for my opinion and shaped further based on my suggestions. They completely cleared the branches from my river birch away from my chimney. When they were done, they completely cleaned my yard. They even took a large pile of branches from my yard and disposed of them. They blew the deck and yard clear of debris and leaves. Extremely satisfied. read more

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We have used Monster before and are happy with this visit! Tom is so personable and Knowle gable as a horticulturist, I learn something with every visit. They do not oversell what you need and provided an honest estimate, with the work done as promised! I highly recommend this team. sincerely, Pam and Jim Wheeler. read more

Monster Tree Service did a great job taking my dead tree down. They were responsive and quick to get the job done. They cleaned up all debris and respected my property. read more

They did great work. I just thought that since it was the first time for a new machine they purchased and were having on the job training so to speak with a big crew that they could have given me a slight discount for hosting their new Spider Lift. but all in all I will probably use them again. read more

I had one good experience then one terrible one. I have been trying to get them to come back and finish a $2500 job for months and I can not reach anyone. Tree they left 8 feet high looks terrible in my yard. All I want is them to finish what I paid for. I also tried Jamie person who sold job but no answer from him. Job was in Audubon Pa read more

What a great experience. We had gotten prices to drop three LARGE problematic trees on our property and were discouraged by the cost. After receiving a promotional coupon in the mail, we decided to give Monster a call. Their cost was significantly less, but their reviews were good so we booked them. I can't say enough about how impressed we were. Their guys were kind and respectful, they were very safety conscious, their equipment was new and well maintained, they cleaned up the area and were gone quicker than I thought was possible. They had to bring a crane and it was impressive to observe their expertise at work as they talked to each other through headsets and were careful not to damage our property. We have other trees that will need to come down in the future and Monster will be our first call. read more

Monster - Tree Services Near Me - Doylestown, Pennsylvania

Jeremy and the guys do incredible work. Fast, clean, safe and courteous. They are a great crew!!! I am very happy that I chose Monster to do my tree work. There will be more!!! read more

They came - They saw - They confined (i.e. my trees) Those are the T(h)ree T(3)'s by which I wud summarize by experience!!! During the last winter storm of the season, the pine tree in front of our house was heavily shedding branches onto the sidewalk, and the situation was becoming more & more precarious to the point where my beloved tree almost killed me with one of its strong branches while I was trying to clean debris underneath on my own! Finally, I know what a "widow-maker" means :O... On contacting Monster Tree Service, I got their assessment & estimate within no time. They also indicated a tentative time-frame of when the work would be done, and showed up way ahead of schedule considering the direness of the situation. About 4-5 tree experts with their heavy duty artillery (shredder, crane etc.) arrived at our property to do the job. Being a huge tree-hugger, I had chosen to prune the widow-maker branches over taking the tree down. My suggestion was duly noted and honored; which encouraged me to give the same treatment to another tree along the sidewalk. Speaking of the staff - they knew what they were doing and didn't haggle me with any questions, so I didn't have to intervene at all. However, I didn't miss the marvel of watching the highly skilled crew operating those "Monster-ous" machines. The person on the crane was reaching gigantic heights in making sure he clipped all the far & high-hanging branches of the tree using a pole-saw. Understandably, this needs a considerable amount of knowledge and attention in figuring what branches are likely to fall (not to mention those that interfere over-sized vehicles on the street). But more importantly I realized tree trimming is an "Art" (an art that'll give me butterflies in the stomach at that height ;)) And what to say about the crew on ground - from picking up fallen branches, twigs & leaves to hauling them to the shredder & using pole-saws for low-hanging branches - it all seemed like clockwork. Every crew member took his turn in doing their part, and they kept rotating tasks without any instructions from any supervisors or exchanging a single word between them. Gave me a sweet impression that they were a seasoned team that always worked together and knew what they had to do at the back of their hands. Much like watching your favorite football team on TV where you don't get to actually hear the players yet see them perform at their professional best!!! To finish it off - they were all gone within an hour leaving behind NO debris, NO collateral damage & NO regrets whatsoever. Special thanks to Max (Board Certified Master Arborist) - who had not only assessed the whole situation much in advance, but also predicted that something of this sort was likely to occur. I guess nature followed suit in due course. Me, who probably missed the ball at 1st was lucky, and not too late to take notice. read more

Impressive - is how I would describe Monster Tree. I would highly recommend this company if you are looking for knowledgeable hardworking employees equipped with the right equipment to do the job. Post work cleanup was flawless. I have three words to describe this company- PROFESSIONAL, PROFESSIONAL, PROFESSIONAL. Believe me, I don't give 5 stars lightly --- they earned this review !!!!! read more

I first used Monster in 2015 and was very happy with their service and pricing. This year I called them to check on my ailing huge red oak that's been treated for leaf scorch for several years and has been losing branches. Their "arborist" recommended removing some dead wood and treating it again with growth suppressant, which I OK'd. They also pruned back some dead branches from several other trees. and removed one tree completely. The tree removal was fine and the cleanup was decent. However, my huge oak in front kept dropping 20 foot long branches for no apparent reason - no wind, rain or storms. Also, the bark was peeling off of the trunk and underneath was soft and mushy. I called another tree company that was recommended by my landscapers and Chris came out to confirm that the huge red oak was mostly dead inside and a hazard since it was near my sunroom and bedroom. He also noticed that the linden that Monster had pruned back had a huge hole in the trunk that went almost through the entire perimeter. Needless to say, I had both trees removed. I think Monster is OK if you have a completely dead tree that you want taken down. If you want an arborist to inspect your trees, you need to get someone who is better trained. Since Monster is a franchise, it could be that other franchises are better. I had a different franchise before this year and didn't initially realize that all the people I was interacting with were different than before. Not every tree guy who claims to be "arborist" will give you good advice. Because of previous experiences with Monster, I didn't get any other estimates before going with them - a big mistake. Would have saved myself a ton of money. read more

A terrible storm caused a tree to fall directly onto my house one evening, piercing through the roof and one of the walls of my home. I called Monster (along with a few other "emergency" tree removal places that never bothered to call back) and the customer service rep was very helpful. They were able to get someone over to the house first thing the next morning to assess the damage and put together the removal plan. To my surprise, they were able to have a crew out that very afternoon to do the removal. Overall, I was happy with the brevity of the whole experience, since it was very much a NOT FUN situation to have to deal with in the first place. A couple of reasons I gave 4 stars and not 5: - The price seemed a little steep, but again, it was for an emergency removal so the speed of the turnaround time may have been factored into that. - I was charged an additional $500 fee for "removal of all debris, wood, and brush" from the area---which I suppose is all part of the game, however, there was a significant amount of debris still leftover in my yard after the crew left. I called and spoke with their finance department to discuss this issue, and they refunded me $100. I was hoping for at least half of the fee refunded back, but $100 was better than nothing. Bottom line, if you're in a real emergency bind, Monster will likely be able to help you out and quite quickly. If you're looking for casual, NON-emergency tree removal, you may want to shop around for some quotes first. read more

Took over 2 months for them to come and do the work, and I had to call and pin them to a specific date! Was told take the tree out, agreed ,2 days prior to removal 2 salesmen said we can't do that. One salesmen said the other guy was new and was inexperienced. So keep tree and would call and let us know when. Came out to trim instead of remove as suggested. Problem with branch stopped and will get back didn't hear, called again got Jenna Hilary a smart mouth manager and said it was not within the scope of the new estimate. So instead of customer service all I got was attitude. Jenna Hilary what happened to customer service!! Serious lack of communication, experience and customer service. read more

Prompt, efficient, and professional service. Monster Tree Service has always taken good care us. Their tick and mosquito treatments are FANTASTIC! We saw an incredible drop in mosquitos in our back yard and our dog never once had ticks on her fur after the first treatment. Well done monster tree! Fertilizing and disease spraying on our trees has made a noticeable difference as well. We are very happy with their service and have recommended them to our friends. read more

Josh has created a service-oriented, customer-friendly empire. Well done! We were struggling a bit and lost a tree unexpectedly and rather dangerously in a bad storm and they were more than supportive. Quick, clean, and reasonable. We don't use anyone else. read more

These guys are rock stars. Overcame huge challenges to bring down a dangerous tree at the agreed rate. Would not hesitate to use again.

Came on time and according to schedule. Most work done, but workers forgot to prune a few trees that were on the work order. It took weeks to get them back to finish because winter got in the way. Eventually, all work was done very well and cleanup was very good too. I recommend Monster for your tree work. read more

I'm an actual customer.. who had these professionals remove some trees that were too close to my house today.. I've removed trees myself in the past and i know tree removal.. 1st rule of tree removal.. .. Safety 1st.. These guys have the correct safety equipment , and they use it, as well as the safe protocols when removing trees.. Monster tree has 1st class heavy equipment to make the most challenging trees an easy job for them.. Monster tree respected my time... and the time fame they gave me to schedule the job was the time frame they stuck too. Great results.. and the best pricing.. Ask for Tom Robbins..the dude knows his trees.. read more

They are sloppy and careless. They removed and pruned trees from my neighbor's home and left branches on my yard and broke my vinyl fence. Instead of replacing or, at minimal, properly fixing my fence, they used tyrap and bolted( without my permission!) the pickets. I would never use them for any sort of work. Unprofessional in many ways! FYI, their prune job was amateurish. read more

Monster Tree Service of Bucks County ground a stump of a tree that they cut down a few days earlier. It was a small, difficult space on a patio. At first, it looked to me that they had missed a few spots. It was hard to see the entire area when it was done but they came back and touched up the areas in question. read more

I've had the opportunity to use Monster Tree at my business property on two occasions. Once was in response to storm damage and the second was some preventative work. Both experiences were fantastic and I couldn't be more pleased with their credentials, price, professionalism and performance. Credentials- one of the most important aspects of inviting a contractor onto your property is first making sure they have all the proper insurance and at sufficient levels. In my quote gathering process I had other companies boast about "being the cheapest" only to find out why when asking them to produce proof of coverage. They without fail either got evasive on this issue or tried taking the conversation back to "what a great deal they were giving me". Sure... How great will the deal be when I'm paying for an injury to their employee or any damages. Monster was the only company to take it upon themselves to show me that they were a responsible contractor in this important area and gave me proof without my even asking. Tree work is dangerous! Never fail to make sure you're protected by the Contractor's insurance. Price- Monster's price was not the cheapest nor most expensive. They did negotiate with me a little but did not go down to the level of some of the other quotes. However, right from the beginning I saw and felt that I was dealing with a company that takes their business very seriously and had my complete satisfaction in mind. Which brings me to my last point... Professionalism- from my first call to them I could tell they were different from those I spoke to prior. Very professional on the phone not wasting my time with trying to sell a job over the phone. I had others give me numbers on the phone, never actually seeing the job. To me that meant they were either quoting me high straight away or would show up and then jack-up their prices on the job. No such thing with Monster. The Field Rep was on time, professional in appearance and presentation. He took the time to ask me all the relevant questions and made sure to very thoroughly explain to me exactly what they would do and why (perhaps a little more time devoted to the details than I really needed but I chalked it up to a guy who was really passionate about their work and it excited him). In the end, he made sure that my expectations met exactly what they would do for the price. At job time (both) they were on time, sent a professional looking crew with very nice equipment . No junk, oil-leaking equipment or guys that looked like they just got picked up on some corner for day labor and handed a chainsaw. You could tell these guys were experienced and trained and took pride in representing their company well. The crew was fast about their work but safe. I knew enough about what I was watching to know that while they were definitely working at a speed aimed at efficiency, they showed great attention to safety. Their high level of professionalism was very apparent. In both instances they left the property cleaner than they found it. They actually blew off and raked the entire lawn and over the property line to a neighboring business. When they took to grinding down a stump they spread and raked in grass seed for no extra charge. Some quotes I got had that as a line item charge for as much as $150!!! While not the cheapest (tree work is not a place to take chances with cheap) they were very competitive in price. They did exactly what they said they'd do and more. They followed up with me to make sure I was pleased. They made me feel so comfortable about doing business with them that I'll be paying a little extra for them to cross the river into NJ to do some much needed trimming at my home. They also asked that I recommend them if I felt they deserved it. They absolutely do, so here it is! If you need tree work then you should absolutely be calling Monster Tree! read more

For the most part I was satisfied with Monster Tree Service. The reasons I gave 3.5 out of five stars was because they caused some minor damage to the lawn and pavers that where on the perimeter of a stone driveway. This could have been avoided by just driving the stump grinder on stone driveway instead of cutting across grass. Also, they didn't want to honor a lower previous quote for a fifth tree removal. The reason I was given was that the estimator was giving out incorrect estimates and should have charged more. To be fair all their employees where pleasant and with the exception of some lawn damage where professional and very efficient. Bottom line I would hire them again and recommend to others. read more

Very professional company. Crew checked with us to be sure they trimmed the correct amount. Completed job quickly with a large crew. Job well done. read more

Did a great job removing my huge treee after a terrible storm in June 2020. Came with the right equipment the first time and communicated with us through the entire process. Highly rEcommend Moster Tree Service. read more

I asked Monster to cut a few branches off my tree as they were dropping my neighbors maple. The guys were really great. Were able to cut the dangerous branches while dealing with power lines and FIOS in the way. Amazing to watch. Price was reasonable. read more

Arborist wrote my proposal. They were the only service willing to do the work out of 5. I stupidly convinced myself that this guy knew that the work could be done even though the others said no can do. When the crew finally arrived, they told me proposed work would kill the tree. Should have listened to other arborists....that's my bad. This company's actual tree crew are their BEST and MOST COMPETENT staff. Thank you for saving my 100 yr old+ Copper Beech Tree!! Office staff and Sales Manager don't seem to understand that they work in a service industry. Your call is a bother to them. My advice: Go Elsewhere for tree services and if you own a tree service company, offer their guys a job. read more

Great job by Monster from start to finish. Big tree taking down in pieces, cleanup only took a couple of hours, hats off to flatbed driver who picked up big pieces at end of job. read more

Took them a week to get back to me with an estimate, which was WAY higher than any of the other estimates I received. They say they match competitors bids, but that isn't true (granted, the bid I referenced was the lowest I had received). I've heard good things and imagine they do a great job, but this was my experience. read more

I can't speak to the quality of Monster's tree work, but looking at most of the other reviews, I'm sure it's just fine. My problem is with their marketing practices, and, as one of the other reviews says "Bair's does a good job, and is cheaper'. I can confirm that....I got several quotes from tree companies to remove a large tree in my yard, keeping Monster until last because their web site (and numerous coupons I've received over the years, that arrive in those Mailer packs that everyone gets in their mailbox) stated that they'll beat any other written estimate by 10%. So I knew that the price I'd pay would be 10% lower than the best written quote I'd received (which was from Bair's).....right ? ....guess what ? Monster's guy said 'No'. They couldn't do it for that number. ! I was completely taken by surprise. I was stunned and just stared at him for several seconds before reminding him of his company's 10% lower "commitment". Nope. No joy. 'We can't do it for that price' was what he kept saying. After I posted a negative review online, mentioning that they'd reneged on the 10% offer, I got a phone msg from Adam, Monster's Sales manager, asking me to call back to discuss what I'd written. I appreciated that, so I returned his call. He was very polite, but stressed that they can't, and won't compete against quotes from "two guys driving around in a truck, with a bottle of whisky"...yes really. So my advice is GO WITH BAIR'S. Their guys (three of them, not just two !), did a nice job. On time. Quick, safe, efficient, and they cleaned up the brush/mess very nicely. They charged me $$hundreds less than Monster's quote, and as far as I could tell, were not in possession of any whisky at the time. read more

I hired Monster Tree Service to come out to my property and remove a number of dead or dying shrubs and bushes that were left over from the previous owners. Max was incredibly knowledgeable - he was able to name almost every bush and plant I pointed out, even though at the time he came to give me an estimate, they were nothing more than sticks growing out of the ground. He gave me a very reasonable estimate and I put the work off for a few months before having them come out and complete the job. There were only two issues we had with the work that was done. 1) When they first came out, they neglected to grind out about 4 or 5 roots. I wasn't sure if they ran out of time for that day and were going to come back another day, but I took pictures of what was missed and emailed them to Max. He said that the job had been submitted as complete, so he drew up another work order to send them back out. I think they came back out within a couple of weeks. The delay was no problem, as it had snowed in between and we weren't really looking to plant anything yet anyways. But... 2) When they did return to grind out the missed roots, they left a mess. There was one bed near my barn that had a gigantic rhododendron growing between a garage door and barn doors. It appeared they had to remove some of the bedding liners to grind the root out, which was fine, but they tossed them right in front of the garage door, and left them there. I just found this kind of odd and irritating. Why wouldn't they at least toss them back onto the bed? Any logical person would assume that a car is being parked in the garage, why would you leave something in the way? With that said, they did leave my property somewhat of a mess after having been there both times. There were tire tracks everywhere and mud all over my driveway. I, myself, was not necessarily annoyed by this, nor did I know I should be annoyed by this, but my husband was. He used to work in tree surgery, fence, and currently works in construction, and apparently there is this saying in the industry where you at least attempt to leave a property in the condition you found it. I'm not sure what they could have done for some things like muddy tire tracks on the driveway, but he was not pleased with the mess left. And the bit about the bed liner pieces in front of the garage? He said it was almost as if they were annoyed they had to come back out and finish the job. He said that never should have happened. He said the standard is to treat someone's property as if it were your own. He didn't feel like that happened here. All in all, I don't think they did a terrible job; I would probably hire them again if needed. They were priced fairly and Max was great to deal with. But just be prepared to do some cleanup after the job is done. read more