We have a home in Tilghman and have used Palmer's Plumbing a few times - always more than happy…read morewith the service. Most recently, we had an issue with our well and the water supply. Making the appointment was a breeze and the woman I spoke with was professional and polite. Dan came to our house to make the appropriate repairs. Dan was right on time and was professional, courteous and efficient. As always, the price was quite reasonable. We can't say enough good things regarding this company. Finding good service providers seems more and more difficult these days, so it is a blessing and relief to know that we can always count on Palmer's for all our plumbing needs.

Dan was right on time. Polite and professional, he quickly assessed and fixed our problem, going…read moreabove and beyond to deal with a separate issue, too. All at a fair price. Highly recommend.

I was referred to James Knox plumbing in Easton. I needed several items to be replaced and or…read morerepaired so I called and Chad Knox came to my house to inspect the replacement of a 80gallon Hot water heater, a dock line and to winterize the house! He promised he would be able to have his crew there on October 12. I called several times to confirm the October 12 date? They never showed up! Would not use or recommend James Knox Plumbing.

Very reliable family run company in Easton. Knox is my go to for anything plumbing. They are…read moreresponsive, knowledgeable and always ready to help whether small or large. I appreciate having this relationship.

Steve, Tucker and the entire team at Shepherd Plumbing have been awesome. All of the projects they…read morehave done for me were completed thoroughly, professionally and to my full satisfaction. I recommend Shepherd Plumbing without reservation or hesitation. They are honest, upfront, and fair in pricing.

I stopped in and requested to have the new water tank plumbing lines to be connected on my boat…read more The 1st attempt leaked so I went back and asked if someone else could put their eyes on it for another try. I was told "no, he's all we have" by the customer service/office manager. I informed her it was nothing personal but that someone else might have a better solution. Her rude response was, "We don't even normally do this kind of work ". And, I replied, "Well you sure didn't have any problems charging me $325". I asked to please have Josh call me and left. I never heard from him so hired someone else and all is good now. Shepherd should reconsider who their 1st point of customer contact is!

Oh my where do I start I just moved to Dover from Philly and my house had electric stove so made…read morethe call and they sent me the best Plummer in the world and he helped me out tremendously!!!

Tremendous! The cost was a fraction of the other quotes, but the quality of the work exceeded the…read morestandards. Adam Pritchard underpromises and over delivers instead of the other way around. Great company! I recommend them for any plumbing needs.

Without a doubt, their response time is incredible. Had a small pin hole in a copper supply line…read moreand they arrived within 1 hour. Courteous and kind. Explained the repair and addressed it right away. I highly recommend and appreciate these guys. You could not be in better hands. Kudos!

The principal complaint is The Roberson 'Magic' invoice - dollar figure with NO cost itemization…read morefor materials/labor - a retail-based estimate of materials (a la Home Depot) and a reasonable estimate of the hourly labor charge ($ 160/hr/plumber) provided a $ 650 - 700 invoice compared to the Roberson 'Magic' invoice of $ 965. Additionally, the buyer's name was incorrect - a minimal requirement for a valid invoice is correct buyer information. Request to change name was apparently ignored. Transparent, itemized invoice is needed, not required by law, but required by this buyer; correct buyer information, required.

At noon, we were without water and I called L&M based on positive reviews from other customers. I…read morewas amazed that they were able to come within 2 hours, assess the problem, and install a new pump and holding tank the same day. Dan and his team are very knowledgeable and efficient. I'm so glad we called them! They even changed the filter in my basement and checked our spigots in the bathrooms and kitchen to make sure that they weren't clogged. I asked about shocking the pump, and they had already put in tablets to take care of it. Fantastic service and very reasonable price.

Our tenant was without water and Dan fit in the appointment in his busy day. He was fair and…read morecareful of trying to limit my cost. The problem was fixed and we are so pleased! WAAAY better than the competition! Thanks!

Poor quality and they do not stand behind their work. After draining water out of my system, they…read moreleft the floor my bedroom, soaking wet. Beyond that the issue was not fixed when they left.

Absolutely we recommend J. C. Warner! Prompt. Professional. Value for money. Their assessment of…read morethe new HVAC system and timely delivery -- just as the extreme heat arrived in 2024 -- was just right.

Do not recommend unless you want to pay top dollar for bottom barrel install. We moved into a home…read morewith a Shaw's 2016 heat pump install and will be spending ~5k to address the poor quality of the air handler install. The previous owners of my home were quoted 13k for this install. Code violations, did not follow manufacturer's instructions and no permits pulled. Permits have been required for changeouts in Talbot County since 2012. Shaws declined to view the install and consider making things right. Another local HVAC company saw this install and said "holy shit I wouldn't have put a sticker on this." - Our unit is only ~ 1 inch above grade and is supported by patio pavers. Both unit, ductwork and condensate pump are sinking into mud causing moisture and mildew problems. - Manager said he has never heard of codes requiring mechanical equipment to be at least 3 inches above grade. Attached is a screenshot of the 2018 international mechanical code (current building code for town of Easton, MD) regulation for clearances above grade. - Manufacturer's instructions included 4 inch condensate p trap, due to unit being installed only 1 inch above grade they installed a shallow trap (~ 1 inch) which manual says explicitly not to do. Picture attached. - No permits pulled. I believe that the unit would not have passed an inspection. - Duct work is touching dirt. - A crawlspace company that had no skin in this game noted our install is "in the bottom 10% of installs they've EVER seen in this area." - Our condensate pump was buried in mud despite unit saying "Indoor Only". Shaw's manager said that our crawlspace should be considered indoor, but at the same time also said that there was no secondary condensate system because it was not considered an indoor environment. Be prepared to get the angle that least benefits you if you use this company. - No secondary condensate drainage, secondary pan or no overflow detector which goes against manufacturers recommendations. The real kicker in this situation is that Shaw's refused to come out and view this install and to consider making the situation right. There was one other company that we had questions for after we moved in and they came out, assessed the situation and made it right. I would not recommend an expensive install with this company.

This company did a GREAT job replacing my boiler that had failed. They responded promptly, worked…read moretirelessly, and resolved a few performance issues that arose during the installation, and the owner was directly involved from start to finish. Cannot recommend them more highly!