I bought all of my appliances from Scott at Decker and Sons. Scott is wonderful, he will make sure…read moreeverything is right by you. Their technicians are knowledgeable and courteous. Prices are fair, service is great! I prefer Decker and Sons over big box stores. There is something about small, local businesses that tug at my heart, especially one with amazing qualities!

Knowledgeable. Had…read moreanswers to all questions. Always great, local service. Family member helped me and smiled.

Had there repair guy out for a dishwasher repair. He was fast very focused and did a great job…read more Would definitely recommend them for dishwasher repair

On time and great work. I highly recommend Synergy…read more Thanks Andy V keep up the good work.

You bought our whole suite of appliances from Garrett's years ago The ice maker on the refrigerator…read morewent out they came to fix it it took over 6 weeks for them to fix it but it ended or a certain parts and then they had to go order another part and then the thing every time you open the door of the freezer ice falls out out of the floor The repair person said well there's nothing I can do about that. Ridiculous

Can't review yet, it'll be a month before they can install a new microwave. However they were very…read moreprofessional and helpful with my purchase. My salesperson was Mary and I highly recommend her.

This place can be a bit overwhelming - so much to see and so many beautiful options for EVERYTHING…read moreyou need for a new build or renovation. I was mainly looking for plumbing fixtures for a kitchenette and bathroom, but also ended up looking at lighting fixtures. You will definitely want to make an appointment, and I found Brianna to be quite helpful in steering me toward fixtures that would work well together and stick within a reasonable budget. Believe me, it's easy to be dazzled by some of the options and brands that would absolutely break the bank.

We purchased all of our appliances here for a recent kitchen remodel. Very nice displays with a…read morewide range of brands. We worked with Cody and found him to be informed and helpful. We shopped the GR area and found Ferguson to be VERY competitive.

Brice helped us out so much and we got everything that we needed. Thanks!…read more The rest of the staff was so helpful. We got a large sectional, dining room table, and who knows, we may get more!

Got couch loveseat and recliner from them with the warranty yeah didn't last long seams came apart…read moretried to use warranty and I get gonna call us back or whatever bs excuse they could come up with. Couch back boards broke to where boards put hole in back of couch and messed up my wall. Loveseat wasn't as bad but seams on front bottom came open and the recliner omg seams in seat and lower part came apart and the material was unraveling. Lesson learned never will buy funiture from there again. And never that material pay a little more and get something that will last more than 6 months before you have to replace it

I was looking for a new dishwasher toward the end of February withh a friend. My first stop was…read moreGerrits Appliances as they had a sale going on. They were busy, but that was ok. Nobody said hello or that they would be with us as soon as they could, so my friend and decided to look around by ourselves until a salesperson was available. As we were looking, one of the salesperson said, you need to move so I can show this dishwasher to these people. As I said, no one had said hello as we walked in or anything at all. So I said ok we'll show ourselves out of here. From there we went to Elders, and received great customer service, and their prices were competitive with Gerrits and they weren't having a sale. I was very happy with my experience with them, and would recommend them highly.

I bought a brand new refrigerator August 22, 2024. Yesterday September 4, 2025 that brand new…read morerefrigerator stopped working. It was a Frigidaire which used to be a good company that made quality appliances. That is no longer the case. Elders appliances said told me to make a service call would cost me $120.00 just to show up. I will never go back here and never buy Frigidaire again.

Not a positive experience after we ordered a grill to be assembled and delivered (in 2 days,…read moreimpressive) as a wedding gift. Delivered in a box, in-assembled. Made arrangements to have it picked up and was told it would be a week plus to get an assembled one delivered. Next day the gift receivers decided to assemble themselves so called back to cancel the exchange. Granted, probably a hassle for the store but the original mistake was theirs. The employee was very abrupt and short. Eventually was able to cancel the exchange but never in any of the calls did I receive so much as an "I'm sorry for the inconvenience" from anyone. That is so simple and free I cannot understand why decent customer service is so rare?

Ordered a dishwasher through this store with installation. The original installers didn't hook up…read morethe drain pipe correctly so it flooded below the dishwasher and down to my basement. I had to wait a week for a new crew to come out who took 2 seconds to tell me the issue and I'd have to get a new dishwasher installed and I'd get a call soon to schedule it. After a couple days without a call, I called the installer who said I was already scheduled for a day I wasn't available so it needed to be rescheduled again for an even later date. I was never given a presumptive time window for the (hopefully) final fix and when I called the store, they were unable to tell me my schedule window