My 2014 Honda Odyssey was due for a timing belt/water pump and after checking all the forums and…read morewatching all the YouTube videos I knew I wanted to order my own parts that had been recommended by all those sources. I also ordered a serpentine belt, an oil filter, and a jug of Mobile One. Paul's Auto Service had been recommended to me by a couple different people and I called to see if they would have a problem with me bringing my own parts and fluids, because some shops definitely don't like if you bring your own parts due to the mark up the shops charge for parts, so if you bring your own they don't get that money. Julie at Paul's said it wouldn't be a problem at all if I brought my own parts, so I got a quote and made an appointment. I dropped off the van and the keys a few days later right before they closed so they would have it to work on right away the next morning. They open at 8 AM and five hours later the van was done. When I went to pick her up they gave me all the old parts and Rob pointed out some wear and corrosion on the water pump and the tensioner that made me glad that I had taken care of this sooner rather than later. The price I was charged was a couple hundred dollars less than another shop in town that I had considered, and it was $1000 less than the Honda dealership in town quoted me. For me, getting automobile service work done is like going to the dentist. I dread it, but Greg the owner, (I don't know who Paul is or was, maybe Greg's dad) his wife Julie, and Rob the other mechanic were so nice and friendly and understanding and and it just couldn't have been a better experience. A very reasonable labor charge, a fast and reliable turnaround as promised, honesty, integrity, and such friendly service. I was a first-time customer, but they made me feel like I had been bringing my vehicles there for years. I am so happy to know where I WILL be bringing my vehicle for any and all service needs in the future.

My mechanic recommended Paul's Auto Service when he wasn't up for the 6 hour task of replacing a…read moreblower motor in my daughter's Nissan. Julie quickly returned my call and immediately put me at ease with her knowledge, courtesy and kindness. I appreciated her honestly and willingness to accommodate getting the car in and checked out. initially, the first appointment was to diagnose if it was indeed the blower motor, but they ended up completing the job (new blower motor) the same day and in only 3 hours, saving us a lot of money. They also replaced a very dirty cabin filter. I highly recommend Paul's Auto Service to everyone, especially if you have a difficult, timely repair. Also, as a female, I truly was thankful for how wonderful Julie was to work with!!!! Shari S.

Just a quick update to my ongoing delight with Advanced Repair. They are truly the best and show…read moretheir expertise and kindness with every service that I experience over the years. The AR Team has serviced and cared for all of my vehicles - Foreign and Domestic. I highly recommend them and trust them to get the job done right, on time and under budget. Keep up the goodness Stop ! Take a breather. Pause for a second. Now listen in. Think about the best possible place to take your vehicles and your nagging repair concerns and worries. My hirecommendation hands-down all-in is with the Mauer team at Advanced Repair in Saint Cloud, MN. Thank you to the entire team. Keep up the good work. See you again soon.

They originally told me it's $160 for a diagnostic and I ended up paying $169. I'm really…read moredisappointed in my experience here. The diagnostic did not cover some key tests I expected as part of a standard diagnostic. They failed to do a full scan of all systems and failed to check previous codes that were causing problems as well. When I asked about further testing, they wanted to charge me extra. I ended up taking my car back without getting any repairs done. I feel like I didn't get the full picture of what was going on with my car. Also seems like they upcharge significantly on basic parts compared to other shops. Would not recommend.

I just moved to the Saint Cloud area from the cities. I had a reliable mechanic (basically a 3 man…read moreoperation) I had been using for the last 10 years. And he's awesome. But now that I'm up here it's not really feasible to drive an hour south, drop off my car for a day or two, and figure out a ride back up here or renting a car. So I had to look for someone up here. Mike's Repair looked well reviewed so I took a chance on them. Turns out they are awesome too! I appreciated that when I called someone picked up right away in the evening and got me scheduled for first thing the next morning. Car was fixed the same day. Price was reasonable. A bit more than I'm used to, but I know the guy I used to go to was really giving me a sweetheart deal. I think Mike's gave me good value for the money I paid. I have 240k+ miles on this Civic of mine and it just keeps chugging along. So I'm sure I'll be back to Mike's as it needs more work. I'll definitely return!

They helped repair my son's headlight- Stopped by on Monday…read moreand got his car in right away the next morning. Nice people to work with.

I had a timing chain go out on my Ford 150. Brought it into their Sartell location and they fixed…read moreit. Took them 3 days to do because they had to keep ordering parts. Once it was finally complete, it broke before I even got home. They had to fix it again. After that, I immediately had an oil leak and had to have that fixed. Next visit, they said I had another oil leak but I had already paid over $5000 to them for the other repairs and could not afford it at that time. I then started to have a large pool of oil on my garage floor so I had to borrow money to get the second oil leak fixed. When I bought it in, they said they couldn't find a leak and argued with me because I was somehow stupid for thinking a large pool of oil on my garage floor would be from a leak and they had already told me on a previous visit there in fact was a leak. Brought it back a week later and then they said there in fact was a leak. More money for those visits. I spent over $3000 to have oil leaks fixed which I am pretty sure were related to their terrible work on the timing chain. I no longer go there after years of service. Better off going to a dealer since they charge the same amount. When I spoke to the manager, he did not care. Just writes to me "Have a good day."

GO somewhere else…read more Vehicle would not start, had it towed to Granite city tire and auto, Sartell Minnesota. I was told it was a fuel pump... Was quoted over $800 for repairs??? Called FRIEDRICH's AUTO, Rice MN and was quoted nearly $200 CHEAPER... when I asked Granite City Tire and Auto if they could reduce the price a little just to make it comparable... They said, "NO".... it's amazing that Granite City tire and auto is NOT willing to take even $50 off a bill in order To be competitive in the area... Can tell you that they have lost a customer for LIFE! And I will NEVER refer anyone to this establishment again. Lesson learned, shop around, and be careful of reviews placed by their own employees to make them seem better than they actually are. Overpriced! You've been warned!!!

Between my uncle and I, we have visited Motor Works with our vehicles 5-6 times within the past few…read moremonths due to various reasons like oil changes, new tires, checking and re-checking for a potential oil leak, and fixing a door handle. We primarily work with 2 employees here - Gus and Mitch. Both great guys who've answered all of our questions and met our service needs. Prior to becoming regular customers at Motor Works, we were loyal customers to a different shop in town for 10+ years. They had some staffing changes and their repairmen became careless, so we decided to switch it up to a place that's much closer to home with staff who seem passionate about their jobs. Pricing on services are generally reasonable and it can take a few days for parts to arrive. We usually ask for a free shuttle ride home if the service is predicted to take longer, but for oil changes, we stay at Motor Works and wait the 30min to an 1 hour time frame. I will say the one frustration we've had is when calling for a shuttle ride back to Motor Works to pick up our vehicle. There was an occasion where we waited for over an hour after being told there was a car "on the way" and we live close by, so there must've been some miscommunication amongst the staff there and it getting pretty busy toward the end-of-day. We were understanding about it however, I'd recommend calling back to clarify if a ride is in fact coming if you plan to use the shuttle service. Expect that you may have other customers in the car with you too and may not be their first stop, so be patient if that does happen. There's a Keurig for coffee and water bottles if you do have a long wait. Their wifi's a bit hit or miss, but not so bad that I've had to bring it up to staff members. They also no longer take checks - only cash or card, so be mindful of that before bringing your car in to Motor Works.

I love this place. They did all my oil changes, tires, and tire rotations while I lived in…read moreMinnesota. The customer waiting area was clean, Wi-Fi was strong, and they were always efficient. I will miss this place now that I'm gone. Editing to add: I'm a Black woman. I often felt like I had to look over my shoulder in central MN. But the folx here always treated me well. Why does it matter? Because it matters.

Great place to get any and all automotive work done. Reasonably priced. I have been coming here for…read moreyears without ever an issue. Gas and diesel, Ben and his crew has taken care of me time and again.

If I could give this place zero stars, I would. I went in because my car's horn wasn't working, and…read moreafter TWO HOURS of waiting, they came back just to tell me the exact same thing I told them when I arrived that my horn didn't work. No diagnosis, no solution, just a complete waste of my time. And to top it off? They had the audacity to charge me for literally doing NOTHING. What's even more frustrating is that I was referred here by Tire Discount, which makes me question their recommendations altogether. I genuinely believe they just kept my car sitting in the back the whole time instead of actually checking it. The lack of professionalism, transparency, and basic customer service is absolutely baffling.This place clearly doesn't value its customers and seems perfectly fine with wasting people's time and money. If you're looking for a shop that actually does something for your car instead of just collecting your cash for no reason, stay far away from this place.

Great dealership. David made the process super easy, definitely will buy from him againread more

I purchased a vehicle from Dave november 2024. putting down %90 cash as I just wanted to have the…read morecar paid off as soon as possible. the car the next day had check engine lights and sputtering issues and and coolant lights and I reached out to Dave and he never got back to me. a couple weeks later I reach back out to him and finally hear back that he's going to come get the vehicle and fix it. come to find out he charges me $1800 and it's still having the same issues and on top of that won't give me the title to the car until I pay for whatsver they did that didn't even fix it. many months later feeling very defeated like I just had to pay off a car that was an absolute turd and come to find out Dave is a close family friend and my family member had heard about my troubles and wanted to help out. we set a meeting between the 3 of us to try to find out a resolution. Dave offered me $4500 for a car I paid him $15000 for plus the 1800 for the "repairs" then after I denied that offer we decided to have them take another look at the vehicle where it then proceeded to sit unlooked at for nearly 30 days until we got bad weather and I needed the vehicle back. so after a year of trying to get this guy to help me out with the piece of junk he sold me we got nowhere. if I would've put the minimum payment down I would've just given the car back because it was trash but sense I paid $13000 down for the $15000 car dave just rolled me over and took my money and didn't offer any help at all over the course of a year. all in all I guess what I'm saying is IF DAVE WILL SCREW HIS FRIENDS NEPHEW OVER HELL PROBABLY SCREW YOU OVER TOO! many of the times I'd come drop off payments dave would also be intoxicated while in the office, the first night I met him there it was later in the evening and I thought maybe they where just hanging around having a couple after work but after dropping off a few months of payments in person he was intoxicated often. Dave's an alcoholic robber of a car salesman and I wouldn't recommend buying a car from him at all.

Helpful and very clear and honest about what's going on with our family van. Willing to make sure…read morethat they're correct with their job and decision. Couldn't have asked for anyone better to help make sure our family vehicle is still running. Didn't charge me for a look over compared to most places that's do. They were able to explain what is exactly wrong with my family van and our other vehicle too. I'm very grateful for the honesty, kindness and service I received for my vehicles.

Schulte Transmission was able to get our Jeep in right away and provided details very quickly. The…read morefirst step involved the actual Jeep dealership for some required updates. We had reached out to multiple dealerships with weeks to wait, but they were able to schedule within a few days. After the service at the dealership, the situation continued. The team at Schulte has been very attentive to our requests/questions and have spent time additional time to determine next steps and finding a resolution. The price quotes are very reasonable and timeframe to repair is great. Thank you for the honesty and support.