Literally tried FIVE times to get a call back. Then tried text a few tomes. Un caring, no…read morecompassion, robot like staff. People in very vulnerable situations go to these people, and the way they treat people is a disgrace. I'm not surprised at the horrendous reviews they've got on here. Find somewhere with capable staff with a little humanity.

The first part of the day you have groups with 1 of 3 counselors. Only 1 of them (Marcia) deserves…read moreto have a job. She's lovely everyone else involved is a hack. You sit there and each person talks about their issues or a topic of the day but it's not very interesting most of the time. Everyone is sitting there looking at the clock waiting to go smoke with one or 2 enthusiastic "fancy boys" gossiping and just relishing in the opportunity to talk about themselves and their problems... then youre expected to "weigh in" and give advice and feedback even though no one really gives a toss about one another. There's always some sort of Real World rehab drama that overshadows any real psychology/counseling. Pro Tip: Unless you have to do this to avoid drug charges or a DUI.... Stay home. Oh yes they are fanatical about covid and harp on you about masks and all that crap every 15min.

I've been going for 8 years. The beginning was ok. But the staff are rude. I graduated 2 times…read more They just keep putting back into there program for the money. I quit.

I will not return here. Difficulty getting reports of MRI and return for treatment. Dr. Shields was…read morekind and seemed concerned but I understood later that she had personal problems and her staff was difficult to deal with in getting reports and follow up visit. Was up to me to chase down results and get word to her that I had completed the MRI and get the results to her office.

It is difficult for me to put into words the depth of my healing as a result of the care I received…read moreat Michael's House, but I will try. Located in lovely Palm Springs with a view of the mountains that is breathtaking, they are perfectly situated to provide the serenity needed for recovery. The counselors, therapists and nurses all genuinely cared for the residents and it showed it every interaction. I learned some incredible coping skills to deal with trauma in a way that was digestible for me. The daily regimen kept me busy and at first I was not a fan of it, but by the end of my stay I learned the deeper purpose behind it. The rules and policies were created to keep me safe from harm and to reinforce the focus I needed in order to be successful, and I was. Teresa L., Hubert, Shana, Annie D., Cynthia, Shelly, Tom, Karen, Donna and Sheila....well the entire staff created a space that helped me transform from a shadow of the man I was to the centered man I am today. The accommodations need a little sprucing up, but I witnessed ongoing changes when I was there indicating that like the rest of the world, they are regrouping post covid. I made friends at MH that I deeply cherish and I am grateful. Words fail to describe the depth of my gratitude, so the best way to say thank you is simply live the best life I can with the tools I now possess. For anyone seeking help and is willing to put in the work, you will be in great hands at Michael's House. Dominic C.

0 stars. They nearly killed me by overmedicating then kicked me out because I was having side…read moreeffects

-35 years and older is what first sold me! -Stacy over the…read morephone helped me feel safe. -ONE ON ONE therapy with Qualified LCSW -Respectful and Caring staff!!! -Great, Fresh Foods!! -Dr. Botwin totally knows what he is doing!!!! Excellent assessment. -I won't go anywhere else Betty Ford is too Big you don't feel like just another patient getting shuffled around a schedule. -Very personalized treatment!!!

This center is incredible. It is an exquisitely refurbished property from the '50's. The San…read moreJacinto mountain provides a stunning backdrop to the serene environment they created here. The treatment team is friendly and extremely knowledgeable about the recovery process. They are really invested in client success. The 90 day program really prepares you for the future. I have hope for the first time in decades. My family was also included in the process. The staff helped us re-learn how to communicate in a healthy manner. I am excited about the thought of getting my family back. Thank you Ascension. I like the new version 2.0 of myself. You have given me hope for a better future through your "discovery" approach to change. I have been to treatment at two other places that didn't begin to teach me what I learned here.

I have nothing but good things to say about Pacifica . I came here on blind faith, and from the…read morebeginning the staff was extremely nice and caring. I was here for 30+ days and that never changed. They use DBT, mindfulness based therapy and it changed my life. Clinical staff really dug into some core issues, and helped me. Food was great, facilities were beautiful and they take you to some great meetings. If you're looking to send yourself or a loved one to a rehab, come here.

The best rehabilitation center in Palm Springs bar none. The staff is amazing and super friendly…read more Anyone looking for help should definitely give Pacifica Recovery a visit!

I'm staying at the Michael's House TLC (as they call it) currently after completing their inpatient…read more rehab down the street. First of all to get here I had to deal with Catherine (the orgs financial person) which was not cool. The place makes tens of thousands off of your insurance for the IOP/treatment side of things, yet I had to haggle with this broad over the rent to stay here. It was seriously like buying a used Hyundai in the hood. I had 800 bucks left to my name and had to work them down from 1200/month to 600/month and I knew there were people staying for as low as 150. After we agreed on price, she found out I had more money when I tried to loan another patient money and says that "any money you have left should be going to US!" The front office are a bunch money grubbing slimebags. Period. But upon arriving the staff is very cool, and the facility is wonderful. The pool is great and the rooms are neat an clean. No workout facility of any sort either here or at the inpatient which is nonsense and they advertise it online. The programming at inpatient was OK but too much of it. The IOP programming is completely worthless so you have to get it from outside meetings if you really want to work on yourself. Don't let them lie to you about the food at IOP. The inpatient food was the BEST institutional food I've ever had- worthy of a 4 star hotel. They claim they give you 2 meals a day at outpatient but its totally different food. Snacks mostly. Residents are currently dealing with staff letting a resident stay here who is stealing laptops from other residents and using drugs and there's always some Real World drama like that occurring but- that's rehab. Recommend but ask to deal with someone other than Catherine when handling anything financial. Good luck to you!

Horrible! This was the worst choice I made during my recovery…read more I was robbed during my stay by another patient. My entire wallet, glasses, IPhone were stolen. Sally the CEO, along with the manager, did nothing. I was then harassed by same patient. During my stay there were multiple relapses, one a week over a three month stay. I do have to give a 5 star rating to a couple of residential counselors, they really were supportive and all in recovery. Unfortunately, they had to follow the "rules". These rules were always based on whether the patient had a place to live and if they were still in the outpatient program. If they met these two, they were allowed to stay, even if they relapsed. If you are considering Michael s House TLC, please speak with previous patients who are stillsober. Leon R.

Since I've been here at ATS, my life has changed so much ,the staff has always been there for me,…read morethey always make time for us Gisel and Aurelia are phenomenal and always ready to help.

ATS saved my life, I started the outpatient program right after I got out of rehab. The staff is…read moreamazing, caring and patient. I was scared and wasn't sure how to get back out into the real world and face life clean & sober. The daily classes really helped me to understand my disease and how to cope with life on life's terms. Dr. Jim Herndon is caring and kind, he truly cares about you as a person and wants you to live a great sober life. I can honestly say that ATS saved my life and I will forever be grateful to have been able to participate in their program. Thank you for all your support!!!