Paul and his team did what others couldn't. They balanced my brand new LT275/70R17 BFG K03 AT tires…read morewhich are notorious for high speed balancing issues. That was amazing and I'm very thankful, but even better was the very friendly service, actually inviting me into the shop to watch the process. Paul explained everything about the tires and recommended better ones next time. And the workflow is interesting where you put your car in line and in my case they actually allowed me to drive my 10K lbs diesel camper van into and out of the shop myself. I really appreciated that. I typically do all my own maintenance to make sure it's done right, but may give some of to them because I watched them work and trust their expertise. I highly recommend Radial Tire in Silver Spring and will definitely go back for anything they're willing to do. I couldn't believe they did what others couldn't for only $20 per tire and mine are over 100 lbs each! And they're one of the few shops in the area that have very tall shop doors. Great experience all around. Thanks guys!

I had a bad experience with Mr. Tire in Laurel, MD and a friend suggested Radial Tires in Silver…read moreSpring, MD to solve the problem with my new tires and the replaced tire sensors that Mr. Tire had broken during my new tire install and after several tries, suggested I take my 4Runner to a Toyota dealer. I am including a brief description of the condition of the vehicle when I arrived at Radial Tire Monday (2/16/26) at 2:00pm. The receiving manager and I discussed the tire issues and history. I told him I had a service light in the dash that was saying a tire was low on air and they were new tires (vs the previous service light for sensors not functioning). He measured the tire pressure of all the tires and they were all at different psi (33, 34, 42 and 18). My vehicle was placed in a service line and I waited in a lobby for approximately an hour. Radial tires took the low tire off the vehicle and tested it for leaks and determined the problem was that a valve stem hadn't been correctly sealed, the tires were all fine. Before leaving the work bay, I noticed the sensor light was still on, so a retest determined the driver's front sensor was going bad and it was replaced. The service manager told me Toyota and Lexus have challenging tire sensors, that they can often get one sensor working and the computer will then say another good sensor stopped working. I left Radial Tire around 4:30, problems solved and paid for one new sensor and install. I've had several people tell me Radial Tire is the BEST in this area and they will have all of my business in the future and that of anyone I know. Thank you for resolving what was a time consuming, frustrating experience!! I'm so glad my friend recommended you!!

Quick service and no problems. Installed and balanced four tires.................... why do I need…read more85

They were so nice- had a problem with my rental and they fixed me right up in a few minutes when I…read moreswung by

Excellent and honest pricing with FAST service. I drive a Porsche Cayenne & I am always dreading…read moreservice/repairs, but I had no issues at all & will be a regular customer.

The best auto repair shop in DC! The service managers are knowledgeable and they are honest. They…read morerun the business with a caring approach by offering alternatives, cost saving advice and warranty on all work.

The service I received today at the Goodyear on Bladensburg Road NE in Washington, DC was…read moreexceptional. Dwayne provided outstanding customer care from start to finish. I initially called to confirm the tire size on my truck, which I originally purchased from this location about two years ago, as I was considering getting replacement tires from the Chevy dealership on highway 210 in Maryland. However, after speaking with Dwayne and receiving a quote for the same tires I previously purchased, my plans changed immediately. Dwayne was patient, attentive, and genuinely committed to helping me. He took the time to research the information I needed, called me back promptly, and kept me informed throughout the process. That level of communication and professionalism speaks volumes about his customer service skills. Even with the location's busy schedule, he never appeared irritated or rushed, even when I had to call him back multiple times. When I arrived, I did not have a long wait because the tires had already been ordered earlier that morning. Dwayne continued to keep me updated and assured me that my truck would be taken care of with great attention and care. This is the type of customer service--and fair pricing--that creates loyal, repeat customers. Because of the excellent experience I had today, I will continue to return to this location for future tire needs and any work on my truck. Thank you so much, Dwayne. Your professionalism is truly appreciated.

I recently went in for an alignment and was greeted by two incredibly pleasant employees. From the…read moremoment I walked in, both were welcoming, attentive, and genuinely helpful. As I was checking out, I mentioned that this visit felt completely different from previous experiences. The store manager, Jessica Paredes (though at the time I didn't know she was the manager), asked what I meant. I explained that the older woman who usually works the front has always been mean, dismissive, and honestly difficult to deal with. I arrived today expecting the same attitude. But today was a GOOD day--no attitude, no nasty looks, no negative energy. I was relieved and truly happy, especially for a Friday. Jessica apologized for my past experiences and shared that she was the new manager. I immediately told her I would definitely be returning as a customer. Honestly, the only reason I gave the location another chance was because I didn't feel like driving farther--but I'm glad I did. Dwayne, who assisted me first, was also extremely helpful and kept me updated on the status of my vehicle. And I have to give a huge shoutout to Mr. Clarence, the mechanic--he is absolutely awesome and highly professional. His expertise and thoroughness gave me confidence that my vehicle was in great hands. From a customer's perspective, the front desk is the first point of contact, and the person in that role should understand just how important customer service truly is. Customers should always feel welcomed, valued, and comfortable--especially when spending their hard-earned money. I want to thank Goodyear for making a management change that clearly prioritizes customer service and respects the customer experience. Leadership matters, and Ms. Jessica Paredes is proof that great leadership sets the tone. The improvement in morale, professionalism, and overall experience is a direct reflection of her presence. Excellent job to Ms. Paredes--leadership starts at the top, and it shows in how her staff engages with customers. I appreciate the positive changes and will absolutely return

Very friendly and efficient. And they have used tires, which I wanted because I don't drive my car…read moremuch and I wanted a cheap tire.

Had a slow leak caused by a nasty sheet metal screw (probably from the Purple Line work on Piney…read moreBranch that I drive through). Stopped into Tire Town today based on the Takoma Park Facebook group's recommendation. For $35, Ventura and Miguel had my tire patched and re-mounted within about 25 minutes of pulling into the parking lot! No issues with the TPMS afterwards either (sometimes mounters can screw that up). Don't even think twice--if you have a puncture, go to these guys. Just remember that the entrance is on Holton Ln., just before the entrance to the car wash. You can't enter from New Hampshire Ave. And bring cash, as they charge $1 for credit card payment.

They open on time and they're so kind to put air in your tires at no charge. I have been there…read moretwice and have given them a tip for even making the effort and offering this generous service. They're honest and they hold integrity.

They were fast and affordable. I bought 4 new tires for my SUV from them for under $400. No…read moreappointment was needed and I was in and out within an hour. I did have to get them balanced at another shop the next day but if you need tires quick and cheap this is a great option.

Simply the best option for any and all tire needs. Adrienne is the best - went above and beyond to…read morehelp on a Friday when they were about to close.

They balanced my travel trailer tires in short order professionally with courtesy. I did not buy…read moreany tires.

This place is a life saver. I had issues with my tire pressure light and a random customer told me…read morethey had a shop at this Exxon. When I went inside at 5pm they told me they would fix it their on the spot. Not only did they fix it but told me it's on the house. This made my day and I took care of the tech who fixed the tire and went about my day. Best service shop in the area.

Great experience getting my Maryland State Inspection done here. The process was incredibly…read moreseamless, honest, and smooth. Clean and comfortable waiting room. Truly a trustworthy, family-owned business with great rates. Five stars!