I went to Kenny Dental as a new patient for a cleaning.
The staff was really nice and the office was very clean, but after my X-rays they insisted that I needed the periodontal probing before they would start the cleaning. (That's when they slide the probe down next to your teeth to see how far down it can go).
I told them that we could skip that part and go straight to the cleaning but the hygienist was adamant and left to get the dentist. I waited 28 minutes and when no one came back. I decided to leave.
All I wanted was a cleaning and I won't be pressured into an uncomfortable procedure.
I've had dentist skip this procedure before so I know it's not mandatory, but after waiting for a half hour, and then possibly having to debate the dentist on what I'm comfortable with as a patient, I decided this wasn't a good fit. read more